Frequently Asked Questions

Survey Dig

How do I login?

Your username will be your last name and the first 2 letters of your first name in that order. Your password should be the one that you came up with. Alternatively it may be whatever was sent to you by e-mail. If for some reason you can't remember your password, e-mail or call Kris McLain at kmclain@uvu.edu or x8405. A password will then be sent to you in an email.

What criteria do I put into the blanks?

  • In the Course blank please place the CRN number of the class.
  • It is possible to just put in a "%" sign as a default.
  • In the Course description blank place the name of the class. i.e., ENGL. 1010
  • In the Department blank place the four letter department abbreviation i.e., ENGL
  • In the Division blank place the school code i.e., BU, HS, TC, SH, AR, UC, etc.

It's not pulling up, why?

  1. Check which browser are you using. Please note that the browser that works best is Mozilla Firefox. There have been known complications with Internet Explorer 9.
  2. Please know and remember that it is a slow system. It may take some time. 
  3. It is possible that there is too much criteria specified for the search. Try your search again with less criteria. 

Once the names pull up, do I click on the name or the number of evaluations taken?

The answer is both, just in order. Once the names pull up you need to find the faculty member you want. When you find them, click on their name. Then, on the next screen that pulls up, instead of clicking on the faculty member's name, click on how many evaluations were taken.

Can I print or e-mail evaluation page?

You can print the evaluation page, but please note that you will have print each section separately.  

SRI´s

How do I pull up my SRI evaluation results?

You can access the SRI results from your UVlink. Once logged in, click on the Teaching Tab on the left-hand side. In the right-hand corner, there will be a link to your SRI evaluation results.

Is there a way to survey can be resent?

No, the surveys cannot be resent. 

Is the survey anonymous?

All surveys are anonymous.

What if the student put down the wrong thing, can they re-do the survey?

There is usually nothing they can do to change the survey. If they feel the need, the student can contact the department chair and tell them what happened. Depending on a few factors, there is the possibility that the student might be able to redo it. 

Why can´t I, the student, see my grades?

SRI's are set up so that if the student hasn't taken the SRI or opted out of it, the grades will not be available until the SRI session is completed.  

Is taking the survey mandatory?

Taking the SRI is mandatory in order for students to see their grades. 

What is the purpose of the SRI surveys?

The purpose of SRI surveys is to help to determine how effective an instructor's teaching is. It also helps to measure what improvements could be made the the course itself and the curriculum as a whole. 

Crystal Reports

What do I click on once I have logged in?

Once you have logged into Crystal reports, you will click on the Document list. This option is located in two places: one is at the top of the page and the other is available on the menu on the starting page. 

How do I look at recent reports that have been completed?

Highlight or click on the report you want. Proceed to right-click on your mouse. It should bring up a menu, scroll down to "history". This action will pull up the entire history of the report.

How do I schedule a certain report?

Highlight or click on the report you want. Proceed to right-click it. This should bring up a menu, scroll down to "schedule".

What certain parameters is each report looking for?

Each individual report should have an example of what to put in the parameters box to help you figure it out. If you do not see this, go to the history of the report (see above). After this click on "Actions" which is located on the top left hand of the page. This should pull up a menu, scroll down and click on "Re-schedule report". This will help you to schedule a report as well as showing you an example of what the parameters for certain reports might look like. 

Why is my report failing?

Which browser are you using?

  • Please note that the browser which functions best with Crystal Reports is Mozilla Firefox. There have been know complications with Internet Explorer 9. If you are using IE9 please switch to Mozilla Firefox and see if this fixes the issue. 

Did you change the e-mail settings?

  • Please make sure that in the email settings there is your e-mail and/or your department chair's e-mail. The e-mail option does let you e-mail whomever the report needs to be sent to. 

Have the other categories such as the filters or the format been changed by you?

  • Please note that when working with the report, the destination section and parameters is all you should fill in. Anything else may cause the report to fail. 

Can I send the reports to more than one person?

Yes, you can. The e-mail option allows you to send the report to more than one person.

How often should I refresh my page to show my completed report?

Once you schedule a report, it will bring up the results page. Your report might show as pending on the results page. In order to refresh the page to show a completed report, please use the refresh icon on the right hand side of the results page. You should refresh the page approximately every minute. 

How do I tell if my report has completed?

Once you schedule a report it will immediately bring you to the results page. On the results page you will see a message that will show whether your report was successful or failed. If your report has failed, please see the troubleshooting options above.