New Advisor Orientation
The focus of this stage of training is to create a foundation of knowledge and skills in each of the five areas that allows academic, and career advisors and counselors, to begin work with a sufficient foundation of knowledge and skill in advising students. This New Advisor Orientation will consist of multiple weeks of training wherein new advisors and counselors spend the morning in training sessions with an advisor trainer and the afternoon in their departments shadowing, observing, and applying what they have learned. The training will include a conceptual overview of advising in general and at UVU, training in the use of Banner and other technological resources, information regarding basic policies, procedures, and resources, and development of relational advising skills. Throughout the process, the personal aspect will also be addressed through discussion of what it means to be an advisor and why it is valuable to be an advisor. In addition, the personal values that contribute to successful advising of students will be explored and discussed. The training begins on the first day of employment and the morning training sessions occur in a classroom/computer lab using lecture, discussion, and hands-on computer exercises. Day 1 Theme: Where do I fit!! Topics 18.1 Demonstrate an understanding of the role of advising in the context of UVU and higher education. 18.3 Summarize the mission of UVU in preparing professionally competent graduates. 4.7. Identify and understand student needs. 2.5 Advise students on basic policies and procedures for admission and matriculation into specific programs for which you advise 18.2 Participate in philosophy of engagement (being stewards of people, place and profession). 10.2.1 Identify own biases in relation to career, educational and life planning. 17.3.Demonstrate knowledge of first year experience programs, for example: jumpstart, common first year courses ,early alert, etc. 12.1 Describe PSI at UVU. 7.1.1 Engage in effective communication skills 7.1.1.1 Build rapport 7.1.1.2 Empathetic listening 7.1.1.3 Build trust 7.1.1.4 Demonstrate advising interview skills 7.1.1.5 Demonstrate appreciation for students, staff, & faculty 7.2 Possess knowledge of information about student development and success theory. 7.2.1 Define theory 7.2.2 Apply theory in advising session (age, maturity, etc.) 4.7.1.3 Ask questions about student needs 4.7.1.4 Observe body language 7.5 Identify and manage oneself to be an effective advisor 2.1 Advise students on University policy protocol. 7.1 Demonstrate understanding of basic counseling processes and techniques. 2.1 Advise students on University policy protocol. 12.2 Develop and Implement a personal advising philosophy. 9.1.2.2 Advisor training sign-up, etc. 7.2.3 Identify differences in religious, socioeconomic, gender, cultural, etc. Day 2 Theme: What tools are available to do my job! Topics 1.2 Demonstrate knowledge of available resources in Banner 1.8 Use Banner to review and verify accuracy of student information (i.e. contact, active, resident) 1.7 Use Banner screens to review academic history and transfer credits 9.2 Demonstrate a knowledge of the resources available on the UVU website 9.2.1 Recognize admissions/registration process & help as needed 4.7.1 Identify effective methods to assess student needs. 4.7.1.2 Review student records 1.16 Recognize functions of advisor menu and student menu. 1.2 Demonstrate knowledge of available resources in Banner 2.1 Advise students on University policy protocol. Day 3 Theme: Clearing the Student to Register . Topics 1.4 Demonstrate the clearing student process 1.2 Demonstrate knowledge of available resources in Banner 1.8 Use Banner to review and verify accuracy of student information (i.e. contact, active, resident) 1.7 Use Banner screens to review academic history and transfer credits 9.2 Demonstrate a knowledge of the resources available on the UVU website. 9.2.1 Recognize admissions/registration process & help as needed 4.7.1 Identify effective methods to assess student needs. 4.7.1.2 Review student records 1.16 Recognize functions of advisor menu and student menu. 1.2 Demonstrate knowledge of available resources in Banner 2.1 Advise students on University policy protocol. 1.11 Recognize and diagnose errors in relation to student registration 1.3 Perform a registration override 1.10 Use Banner to look up and register for courses 1.1 Add/Remove holds in banner 1.6 Register T3 students and place a hold 9.2.2 AP/CLEP, Testing services, Library, directory, etc. 1.14 Use registration audit trail to track student registration history 14.1 Utilizing articulation tables explain how credits transfer from different types of institutions. Day 4 Theme: Education Planning..Answering the question of what classes do I need to take?? Topics 1.2 Demonstrate knowledge of available resources in Banner 1.8 Use Banner to review and verify accuracy of student information (i.e. contact, active, resident) 1.7 Use Banner screens to review academic history and transfer credits 9.2 Demonstrate a knowledge of the resources available on the UVU website. 9.2.1 Recognize admissions/registration process & help as needed 4.7.1 Identify effective methods to assess student needs. 4.7.1.2 Review student records 1.16 Recognize functions of advisor menu and student menu. 1.2 Demonstrate knowledge of available resources in Banner 2.1 Advise students on University policy protocol. 1.11 Recognize and diagnose errors in relation to student registration 1.10 Use Banner to look up and register for courses 9.2.2 AP/CLEP, Testing services, Library, directory, etc. 14.1 Utilizing articulation tables explain how credits transfer from different types of institutions. 1.13 Assist student to use Banner/WT to foster independence 1.13.1 Use Banner to register for classes 1.13.2 Use WT to produce a comprehensive degree plan 1.13.3 Use WT to produce a 'what if' analysis 16.1 Identify students knowledge and explain curriculum of programs including general course and program content, requirements, prerequisites, and other related policies and procedures. 16.4 Formulate a degree plan according to department policy and class availability. 1.15 Evaluate transfer credit and information using articulation tables 14.5 Explain the difference between official and unofficial and international transcripts to students. 1.9 Use WT audits and advisement sheets to advise student regarding courses 1.12 Use WT/advisement sheet to develop a comprehensive degree plan 16.3 Utilize transcript information and assessment scores to place students in the correct courses. 2.3 Identify pre-requisites and co-requisites for courses 9.1.2.2 Advisor training sign-up, etc. Day 5 Theme: Finding the required information by using your advising tools. Topics 11.7 Identify student services resources. 11.1 Identify academic resources. 11.1.1 List, including faculty. 11.2 Refer students to academic resources. 14.2 Refer to appropriate departments if coursework is not listed on articulation tables. 11.4 Refer students to career resources. 11.8 Refer students to student services resources. 14.3 Inform students of non-accredited institutions or refer them to graduation transfer office. 7.3 Identify campus & community resources for student referral 7.3.1 Identify the need for referral 7.3.1.1 Define ethical & legal limits in how far the advisor assists 19.2 Provide Prospective student info 2.6 Identify UVU resources specific to student needs and concerns 8.1 Identify support services, i.e. CSSE, CACC, etc. 16.3 Utilize transcript information and assessment scores to place students in the correct courses. 2.3 Identify pre-requisites and co-requisites for courses 9.1.1 Using & completing forms 15.3.1 Develop protocol for solving problems that can be anticipated 15.3.1.1 Create resource list (when needed) 15.3.1.2 Create IF-THEN protocols 15.3.1.3 Respond to initial student contact 9.1.2.2 Advisor training sign-up, etc. Day 6 Theme: I have got the forms and I know how to use them! Topics 4.2 Provide campus forms 4.2.1 Add Cards 4.2.2 Withdrawal Exception, etc. 9.1 Demonstrate knowledge of the resources available on UVLink. 9.1.1.1 Major change, subs, withdrawal, challenge, petition, etc. 9.1.2 Review links as needed for advising 9.1.2.1 Announcements, timetable, etc. 16.3 Utilize transcript information and assessment scores to place students in the correct courses. 2.3 Identify pre-requisites and co-requisites for courses 9.1.1 Using & completing forms 15.3.1 Develop protocol for solving problems that can be anticipated 15.3.1.1 Create resource list (when needed) 15.3.1.2 Create IF-THEN protocols 15.3.1.3 Respond to initial student contact Day 7 Theme: Conflicts and resolutions. Topics 15.4 Identify at-risk students 15.5 Advise at-risk students 3.1 Advocate and problem solve with faculty, administration and staff on student academic and personal concerns. 3.1.1 Academic Standards 3.1.2 Conflict Mediation 3.1.3 Exceptions to departmental requirements 3.1.4 Student Support Services 12.2 Develop and Implement a personal advising philosophy. 9.2 Demonstrate a knowledge of the resources available on the UVU website. 7.4 Counsel students with academic difficulty 7.4.1 Review academic standards policy 7.4.2 Review academic history & reasons for difficulties 7.4.2.1 Identify barriers to academic success and appropriately refer 7.4.3 Develop a success plan 15.1 Manage conflict in ways that promote learning and growth. 15.2 Mediate student concerns 15.2.1 Faculty 15.2.2 Course Content 15.2.3 Scheduling 15.2.4 Grades 15.2.5 Graduation issues 15.2.6 Students 15.3 Deal with urgent and emergency issues 15.3.1 Develop protocol for solving problems that can be anticipated 15.3.1.1 Create resource list (when needed) 15.3.1.2 Create IF-THEN protocols 15.3.1.3 Respond to initial student contact 4.7.1.5 Listen 4.7.1.6 Identify conflict 4.7.1.6.1 self conflict 4.7.1.6.2 faculty conflict 4.7.1.6.3 conflict with others Day 8 Theme: The day to day and SMEs . Topics 4.8 Manage and maintain a case load of students. 4.8.1 Maintain effective records 4.8.2 Instigate regular and effective communication 16.1 Identify students knowledge and explain curriculum of programs including general course and program content, requirements, prerequisites, and other related policies and procedures. 1.15 Evaluate transfer credit and information using articulation tables 14.5 Explain the difference between official and unofficial and international transcripts to students. 16.3 Utilize transcript information and assessment scores to place students in the correct courses. 2.3 Identify pre-requisites and co-requisites for courses 14.1 Utilizing articulation tables explain how credits transfer from different types of institutions Day 9 Theme: Careers and how to assist. Topics 16.5 Assist students in the development of meaningful plans, and academic major and emphasis selection compatible with their life goals. 10.1 Develop objective knowledge of career development and decision-making theory (Advisors familiar, Counselor know and teach). 10.2 Effectively engage in career counseling and/or advising appropriate to your position. 10.3 Review and understand career tests results in relation to your positional responsibilities. 10.5 Discuss relationship between educational and career/personal goals in relation to specific courses. 10.6 Demonstrate familiarity with resources and programs related to career development. 10.6.1 Engaged Learning 10.6.2 Service Learning 10.6.3 CSSE 10.6.4 CAL 10.6.5 Student clubs 10.6.6 Study Abroad 10.7 Use career resources to help students acquire knowledge about self and Career Market. 10.7.1 Demonstrate knowledge of "Choices" and other software tools for career decision making. 11.3 Identify career resources. 11.3.1 List 4.7.1.1 Consult with student Day 10 Theme: Sharpening your skills and ready to go! Topics 8.3 Develop working relationships with student services and academic entities 13.2 Identify professional associations. 13.2.1 e.g. NACADA, UAGA, Departmental 13.6 Attend forum. 13.3 Participate in regular performance evaluations with supervisor. 19.1 Participate in events as applicable 19.1.1 Gear up 19.1.2 Concurrent enrollment fair 19.1.3 ESL transition meeting 19.1.4 International student 19.1.5 Grad school fair 19.1.6 Career Options event 19.1.7 Transfer student days 19.1.8 Career/internship fair 19.1.9 JumpStart 19.1.10 UVYou Days 19.1.11 Majors fair 19.1.12 Dean's orientation 19.1.13 Department-specific events 3.3 Participate in meetings, serve on committees, etc within the department and the institution. 13.8 Participate in Advisor Certification. 13.8.1 Achieve Advisor Certification. 13.13 Recognize the function of AFPC. 13.12 Recognize the function of ALC. 13.1 Use the advisor training scheduler. 13.4 Attend conferences where applicable. 13.9 Demonstrate knowledge of advisor certification program. 13.7 Participate with meetings, activities, committees (as applicable) 4.4 Create and maintain external resource lists 4.5 Inform Students about upcoming on and off-campus events. 8.2 Identify purpose, mission, & roles of campus departments.
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Advisor Training : waterrje@UVU.EDU | 801.863.8034