Training Library

Adult Learning Basics

AUTHOR(S): William J. Rothwell
PUBLISHER: ASTD, 2008

Adult Learning Basics
 

With a globally-aging workforce, organizations are reexamining adult learning theory and how it is applied to employee development. Adult Learning Basics addresses individual learning competencies, organizational learning climate, and technology-related issues as they affect the adult learning process.

Author, William J. Rothwell, a renowned learning expert, simplifies the complicated and often academic subject of adult learning. He defines the seven kinds of adult intelligence and provides the necessary background for successfully addressing the different learning styles for maximum benefit.


Appreciative Inquiry Handbook (2nd Edition)

AUTHOR(S): Cooperrider, Whitney, & Stavros
PUBLISHER: Berrett-Koehler Publishers, 2008

Appreciative Inquiry Handbook (2nd Edition)
 

One of today's most popular change methods, Appreciative Inquiry (AI) has been used to undertake transformational initiatives in dozens of organizations, ranging from McDonald's to the U.S. Navy to Save the Children. The assumption of AI is simple. Every organization has something that works right — things that give it life when it is vital, effective, and successful. AI begins by identifying this positive core and connecting organizational visions, plans, and structures to it in ways that heighten energy and inspire action for change. The authors provide background information on what AI is and how it works, and offer sample project plans, designs, agendas, course outlines, interview guidelines, participant worksheets, a list of resources and more. This second edition has been extensively revised, updated and expanded throughout with new material, new tools and an entirely new chapter on case applications.


ASTD Handbook for Workplace Learning Professionals

EDITOR(S): Elaine Biech
PUBLISHER: ASTD, 2008

ASTD Handbook for Workplace Learning Professionals
 

Authoritative, complete, and current, the ASTD Handbook for Workplace Learning Professionals is an easy-to-use, must-have reference tool for all learning professionals. This 'go to' resource and reference guide, edited by Elaine Biech, is packed full of key methodologies, practices, and procedures on every topic including training design and delivery, analyzing needs, measurement and evaluation, e-learning, organization development, managing the learning function, and human performance improvement.

The ASTD Handbook brings together authors who represent the best practitioners in the field, authorities to present the most critical information to professionals. Contributors include Bill Wiggenhorn, Geary Rummler, Robert Mager, Bill Byham, Elliot Masie, Donald Kirkpatrick, John Cone, Donnee Ramelli, Tony Bingham, and other industry leaders. Included in this volume are a complete glossary and accompanying digital materials (available via download) with supporting worksheets and tools.


ASTD Learning System: Career Planning and Talent Management

PUBLISHER: ASTD, 2006

ASTD Learning System: Career Planning and Talent Management
 

In today's workforce, the environment is constantly changing. Workforce planning is the process and activities that ensure an organization can meet its goals and objectives within this evolving environment. In other words, it ensures the right numbers of the right kinds of people are available at the right times and in the right place. This is Module 9 of the "ASTD Learning System." This system is a self-directed learning resource for individuals.


ASTD learning System: Coaching

PUBLISHER: ASTD, 2006

ASTD learning System: Coaching
 

Coaching is a powerful organization and performance development tool. Despite skepticism from those unfamiliar with the coaching experience, the claims for what coaching can do - such as increase productivity, improve quality, strengthen organizations and retain best employees - are numerous. Coaching is a service-oriented activity. It is all about the clients and their needs, goals, potential, and barriers to success. This is Module 7 of the "ASTD Learning System," prepared by the American Society for Training & Development. There are nine modules in this self-directed learning resource for individuals.


ASTD learning System: Delivering Training

PUBLISHER: ASTD, 2006

ASTD learning System: Delivering Training
 

This module centers its attention on the many different avenues of training delivery available. The WLP professional should be comfortable identifying each avenue’s characteristics, value, and applicability to online learning, as well as classroom, blended, and multimedia delivery. A fundamental understanding of the basics of adult learning theory combined with these delivery techniques and tools is required. In order to maintain flexibility within a training program, the WLP professional must have knowledge of the varying training delivery styles as well as the ability to recognize learning styles and instructor learning preferences. The WLP practitioner must also be able to distinguish between organizational learning needs and individual learner needs and styles. (144 pages)


ASTD learning System: designing Learning

AUTHOR(S):
PUBLISHER: ASTD, 2006

ASTD learning System: designing Learning
 

This module focuses CPLP™ study preparation for the WLP professional toward an understanding of the foundational theories and concepts of adult learning, as well as the array of instructional methods available for designing learning. In addition, this module addresses how the various methods should be considered when designing learning solutions, including needs assessment, acquisition of core content to be taught, and the need to be adept at researching topics to create effective instruction. Designing, creating, and developing effective learning and training that meets the needs of participants are the basic elements in this study module. How technology affects instructional design is also important and must be maximized to create effective training.(176 pages)


ASTD learning System: Facilitating Organizational Change

PUBLISHER: ASTD, 2006

ASTD learning System: Facilitating Organizational Change
 

A foundational understanding of change theories is essential to help organizations successfully navigate and facilitate change. The WLP professional must understand organizational culture in its broadest sense; how it manifests itself in the day-to-day interactions of employees; and how to engage others to actively participate in the identification, solution, and assessment of problems and issues. Knowledge of motivating factors is critical when implementing organizational change to minimize resistance, turnover, and failure to institutionalize the change. From a testing preparation perspective, the WLP professional must be aware of the various change models and theories used by organizations, including appreciative inquiry, action research, and systems thinking. (176 pages)


ASTD learning System: Improving Human Performance

PUBLISHER: ASTD

ASTD learning System: Improving Human Performance
 

CPLP™ exam preparation for the improving human performance area of expertise includes knowledge of data gathering, analysis, change management, and measurement. The WLP practitioner must be able to articulate internal and external elements that affect systems and contribute to the success of a performance initiative. Knowledge and identification of the various performance models is required. Exploring current culture, understanding desired performance and business goals, and maintaining a neutral mindset without preconceived solutions are critical to the success of any human performance initiative. The WLP professional needs to demonstrate expertise in collecting data; asking the right questions; determining needs and conducting analyses; dealing with people; and understanding behavioral styles and personalities, organizational cultures, and group facilitation strategies. (144 pages)


ASTD learning System: Managing Organizational Knowledge

PUBLISHER: ASTD, 2006

ASTD learning System: Managing Organizational Knowledge
 

Understanding and comprehension of the foundational elements of knowledge management (KM) for the WLP professional is the focus of this module. KM involves the effective capture, use, and reuse of organizational knowledge to benefit the organization and individuals; it is especially through technology that the use of new and shared knowledge enables improvement. Awareness of the historical perspectives and best practices of KM; primary business processes, drivers, and analysis; information architecture and database management; systems analysis and design; after action review methodology; and how these elements help the WLP practitioner prepare learning goals and plans is required. In addition, acquaintance with the various KM tools and technologies that are available, including knowledge mapping, need to be considered. (112 pages)


ASTD learning System: Managing the Learning Function

PUBLISHER: ASTD

ASTD learning System: Managing the Learning Function
 

The WLP professional needs a deep level of knowledge on how the learning function affects all areas of an organization, as well as the core competencies involved with managing learning within an organization. An important element is knowledge of the business drivers of an organization that the learning function can best support. Knowledge of the various learning technologies available and their use in the learning function is critical for any program success. WLP professionals should be aware of how HR systems integrate into the success of the training function, as well as how external systems and laws or regulations shape the culture of an organization and affect business. Fundamentals include legal and ethical requirements, models and concepts of adult learning, administration of programs, project management, strategic planning, budgeting and financial acumen, learning management systems, and knowledge of marketplace resources to assist in the management of learning. (176 pages)


ASTD learning System: Measuring and Evaluating

PUBLISHER: ASTD

ASTD learning System: Measuring and Evaluating
 

This module's focus is a foundational understanding and knowledge of the measurement and evaluation methods and metrics available. A basic understanding of statistics and data collection, as well as research methodology, is crucial to attaining a full level of comprehension of the material covered. Knowledge of systematic approaches to evaluation and various evaluation methodologies, how to design research methods to implement measurement and evaluation activities, assessment of proposed methods, and recommendations on how to implement a measurement and evaluation activity are required. It is alsoimportant for the WLP practitioner to understand the value of learning and performance solutions, how to focus individual programs and create overall measures of system effectiveness, and leverage findings to increase value and propose change initiatives. The ability to analyze existing business processes and procedures to determine overall organizational health is also needed. (144 pages)


ASTD Models for Human Performance Improvement

AUTHOR(S): William J. Rothwell
PUBLISHER: ASTD, 1999

ASTD Models for Human Performance Improvement
 

Renowned authorities on the subject of human performance improvement gives you a broad range of knowledge and strategies to influence human performance improvement (HPI), build HPI competencies, an resolve ethical issues in HPI work.


Basics of Pod Casting

AUTHOR(S): Anders Gronstedt
PUBLISHER: ASTD

Basics of Pod Casting
 

Understand the fundamentals of podcasting technology and put this mainstream communications tool to use in your organization today. Trainers will find podcast technology a great resource for reinforcing and delivering learning. Included in this easy to use Infoline issue: podcasting 101 steps you can use to plan, create, deliver, and promote the use of this important new media channel.


Beyond Telling Ain't Training Fieldbook

AUTHOR(S): Harold D. Stolovitch & Erica J. Keeps
PUBLISHER: ASTD, 2005

Beyond Telling Ain't Training Fieldbook
 

Beyond Telling Ain't Training Fieldbook is the answer to provide a practical, on-the-ground guide to help individuals and their organizations fully implement the powerful principles found in Telling Ain't Training. The fieldbook and accompanying CD-ROM offers readers with concrete actions and support materials to help transform telling to training.


Bridging the Skills Gap

PUBLISHER: ASTD, 2006

Bridging the Skills Gap
 

When was the last time you assessed the skills of your workforce? From basic skills to more technical, professional, management, and leadership skills, does your workforce possess the knowledge, skills, and abilities to move your business to the next stage of success? Probably not, and here are four reasons why. First, jobs are changing that require higher-level skills. Second, educational advances are lagging behind skills’ requirements. Third, workforce growth is slowing. And fourth, businesses are not leveraging learning investments. In this landmark contribution to workplace learning and performance, ASTD in collaboration with its Public Policy Council has prepared a white paper examining the causes and actions for bridging the skills gap affecting our workforce, and in doing so, presents a vision of the future and an action plan that will help organizations grow and achieve success.


Coaching Basics

AUTHOR(S): Lisa Haneberg
PUBLISHER: ASTD, 2006

Coaching Basics
 

Coaching is a powerful tool that many organizations are using to boost both individual and company-wide performance. Coaching Basics is designed as a baseline guide to help you develop these essential business skills. As noted by the author, coaching is a powerful tool that can move mountains of self-imposed resistance that get in the way of action and [business] results. In addition to building solid coaching skills, you will find essential tips on ensuring a coaching conversation is focused on your client's goals. Get guidance on how to avoid confusing coaching with advice, preaching, and counseling and the importance of keeping your eye on business and performance results.


Coaching Training

AUTHOR(S): Chris W. Chen
PUBLISHER: McGraw-Hill, 2003

Coaching Training
 

Coaching Training focuses on helping coaches properly define their coaching roles and provides the skills needed for success. A wide range of activities fall under the label of coaching-guiding, teaching motivating, and mentoring-and this book is designed to train for one-on-one coaching situations. Find the best advice for choosing session content, sample workshop agendas, and step-by-step preparation and presentation delivery instructions.

*also includes accompanying digital materials available for download.


Complete Games Trainers Play (1st Edition)

AUTHOR(S): Edward E. Scanell & John W. Newstrom
PUBLISHER: McGraw-Hill, 1994

Complete Games Trainers Play (1st Edition)
 

The Games Trainers Play Series-now in a durable binder! Scannell and Newstrom's bestselling Games Trainers Play series is now more rewarding than ever! We've taken the same collection of 300+ field-tested training games and activities, organized them in a single pop-open binder, and added an exclusive "Master Trainer's Kit" that shows you how to plan, produce, and evaluate high-impact training sessions from start to finish. Result: The Complete Games Trainers Play packs virtually everything you need to conduct productive seminars and workshops-including games that help you build teams, teach creative problem-solving skills, change perceptions, and much more.


Complete Games Trainers Play 2(1st Edition)

AUTHOR(S): Edward E. Scanell, John W. Newstrom, & Carolyn Nilson
PUBLISHER: McGraw-Hill, 1998

Complete Games Trainers Play 2(1st Edition)
 

Complete Your collection of the Most Phenomenally successful Training Games of All Time! With over 300,000 copies sold, Games Trainers Play is the best-selling training book series of all time. Now, authors Ed Scannell and John Newstrom team up with best-selling training author Carolyn Nilson to assemble Volume II of the Complete Games Trainers Play--287 of the most popular training games ever published. This giant collection of activities for every training and public-speaking situation includes imaginative exercises devoted to many of today's hottest business topics:

  • Games that teach employees how to improve performance
  • Team-building for better working relationships
  • Exercises that boost motivation, effectiveness, and speed in providing customer service
  • Activities that help speed learning throughout the company.

You'll find a wealth of classic ice-breakers, brain teasers, problem solvers, and session closers, each chosen to teach important skills like creative thinking, flexibility in dealing with change, evaluation and feedback skills, and more. Each game has been field tested by professionals, can be played in under 30 minutes, and can be implemented at little or no cost. What’s more, the games are easy to remove and reproduce, thanks to the three-ring binder format. Management Review called this series 'creative" and "compelling." You'll call this latest volume the best friend you ever had in the training room.


Crash and Learn

AUTHOR(S): Jim Smith, Jr.
PUBLISHER: ASTD, 2007

Crash and Learn
 

How does a good speaker hold the attention of any audience, large or small? What are the common, but often overlooked, mistakes speakers make? Jim Smith, Jr., an acclaimed motivational speaker, presents the mistakes and then provides tips and pointers to eliminate and avoid them through his Jim's Gems. The book gently instructs and positively inspires. Jim Smith and his Gems will help any speaker or facilitator become more polished and powerful--painlessly.


Customer Service Training

AUTHOR(S): Maxine Kamin
PUBLISHER: ASTD, 2002

Customer Service Training
 

Review-This is not just another training book to sit on your shelf. This book includes tools and tips that can be used by experienced trainers and first-time facilitators and is a comprehensive guide to training and development. This is the last customer service training book you will have to buy! --Brian J. Bowdish, General Manager, CA One Services, Inc.


Designing E-Learning

AUTHOR(S): Saul Carliner
PUBLISHER: ASTD, 2002

Designing E-Learning
 

Don't design e-learning programs from scratch-use this book to adapt your instructional design expertise to the demands of this new technology. Receive step-by-step guidelines, discover solutions to key challenges, and learn how to balance the educational needs of your learners with the practical constraints of e-learning.


Developing Great Managers

AUTHOR(S): Lisa Haneberg
PUBLISHER: ASTD, 2008

Developing Great Managers
 

Use this set of Power Hour conversations to develop high-profile managers hungry for learning and management excellence, but seriously short on time. Using the increasingly popular informal training approach, Haneberg's Power Hour conversations, motivates and focuses participants toward the pursuit of excellence. Replete with a facilitator's guide, handouts, and worksheets, this title is aimed at middle and senior level managers in all fields who seek to improve their own performance. *accompanying digital materials also available (via download)


Effective Learning Environments: Creating a Successful Strategy for Your Organization

AUTHOR(S): Reza Sisakhti
PUBLISHER: ASTD, 1998

Effective Learning Environments: Creating a Successful Strategy for Your Organization
 

Contemporary organizations face the challenge of helping their workforce develop and maintain a complex set of dynamic skills and knowledge if they are to gain and maintain a competitive advantage and fight skill obsolescence. This book introduces the concept of effective learning environments as a solution to the skill development and maintenance challenge. It provides strategies for the appropriate use and successful implementation of learning environments in the workplace; shows you the components of effective learning environments; shows you how to develop the skills necessary to design, develop, implement, and orchestrate an effective learning environment; illustrates the roadblocks to the successful creation of a learning environment, and discusses the effective learning environment's impact on business; shows you the significance of considering business consequences.


Evaluating the Impact of Training: A Collection of Tools and Techniques

AUTHOR(S): Scott B. Parry
PUBLISHER: ASTD, 1997

Evaluating the Impact of Training: A Collection of Tools and Techniques
 

This book contains a collection of tools and techniques for evaluating your training programs. Twenty-six lessons in this book typically begin with instructions followed by examples. The examples illustrate how different methods of evaluation are applied to a variety of organizations and areas of training. You'll get guidelines for preparing reports and a "success story" that can be used to publicize the effectiveness of your training efforts and to win support from senior management. And finally, you'll be able to evaluate your own strength on six instructional competencies with the self-assessment contained in this book.


Evaluating Training Programs: The Four Levels (3rd Edition)

AUTHOR(S): Donald L. and James D. Kirkpatrick
PUBLISHER: ASTD, 2007

Evaluating Training Programs: The Four Levels (3rd Edition)
 

The "Kirkpatrick Model" for evaluating training programs is the most widely used approach in the corporate, government, and academic worlds. First developed in 1959, it focuses on four key areas: reaction, learning, behavior, and results. Evaluating Training Programs provides a comprehensive guide to Kirkpatrick’s four-level model, along with detailed case studies that show how the approach is used successfully in a wide range of programs and institutions. The third edition revises and updates existing material and includes new strategies for managing change effectively.


Evaluation Basics (ASTD Training Basics)

AUTHOR(S): Donald V. McCain
PUBLISHER: ASTD, 2005

Evaluation Basics (ASTD Training Basics)
 

Evaluation Basics is the perfect tool for individuals wishing to build or enhance practical training evaluation skills from frontline trainers and designers of training to subject matter experts who occasionally function as a trainer. The four carefully constructed chapters on each of Kirkpatrick's classic four levels of evaluation offer you a clear path to success. Plus, you will find two invaluable chapters on how biases creep into all levels of evaluation and a chapter on how to communicate evaluation results effectively. Practical examples, worksheets, checklists, tips, and notes are included throughout the book.


Facilitation Basics (ASTD Basics)

AUTHOR(S): Donald V. McCain and Deborah D. Tobey
PUBLISHER: ASTD, 2004

Facilitation Basics (ASTD Basics)
 

Whether you are a subject matter expert who occasionally takes on a training role or a trainer or subject matter expert who wants to build on already solid facilitation skills, Facilitation Basics will show you how to how to guide learners and meeting participants in a safe and supportive atmosphere. With its dozens of practical examples, worksheets, checklists, and other tools, this book focuses squarely on learners and participants and how to be an efficient and effective facilitator of well-designed meetings and other learning events.


Facilitation Skills Training

AUTHOR(S): Donald V. McCain and Deborah D. Tobey
PUBLISHER: ASTD, 2007

Facilitation Skills Training
 

Facilitation skills are critical for today's successful business leaders, managers, and learning professionals. Do your key leaders and managers have the skills needed to be great facilitators? This book is your all-in-one train-the-trainer resource to guide development of 1 and 2-day instructor led courses in this vital business and organizational skill. Facilitation Skills Training demonstrates step-by-step how to set up effective training from creating an effective learning environment to the use of media in the class. Skills practice exercises are also part of this practical guide. Background information from learning theory to handling difficult participants is also provided. The book includes everything you need for success plus a CD-ROM with all learning activities, handouts, assessments, training instruments, and tools for immediate application.


Faculty Advisor Training Video - FERPA Clear and Simple: The College Professional's Guide to Compliance

AUTHOR(S): Clifford A. Ramirez
PUBLISHER: John Wiley & Sons, 2009

Faculty Advisor Training Video - FERPA Clear and Simple: The College Professional's Guide to Compliance
 

This vital resource offers higher education administrators—and anyone responsible for education records and the management of student information—a timely guide that will aid in the establishment of policies, procedures, and practices compliant with the federal Family Educational Rights and Privacy Act (FERPA). In addition, the book contains information on the myriad changes to the FERPA rules that were enacted in 2008 including responding to the Patriot Act, conforming to the Campus Sex Crimes Prevention Act, regulations pertaining to online students, and more.

Clifford A. Ramirez, a noted expert on FERPA, explains definitions and language, presents guidelines for the application of FERPA, and demonstrates how to develop FERPA decision-making abilities. Written for both new and seasoned administrators, this important book presents an opportunity for renewed understanding of FERPA, continued professional development, and individual self-audit for compliance. The book contains information on: FERPA and the regulatory universe of; Privacy; Understanding FERPA basics; Understanding the privacy rights under FERPA; FERPA exceptions for parents and safety; other exceptions and FERPA concerns.

Presented in a concise yet comprehensive format, FERPA Clear and Simple can facilitate any institution's local assessment of regulatory compliance.


Flawless Consulting, Second Edition

AUTHOR(S): Peter Block
PUBLISHER: Jossey-Bass Publishers, 2007

Flawless Consulting, Second Edition
 

When the landmark best-seller Flawless Consulting was first published more than three decades ago, it was quickly adopted as the "consultant's bible." With his legendary warmth and passion, Peter Block explained how to deal effectively with clients, peers, and others. The book continues to speak to people in a support function inside organizations as well as to external consultants.

This thoroughly revised and updated third edition of Peter Block's groundbreaking book explores the latest thinking on consultation. It includes new insights about how we can organize our consulting around discovering the strengths, positive examples, and gifts of the client organization or community. The book remains a practical and specific guide for anyone who needs to develop a capacity for deeper relatedness and partnership—which means it is for all who wish to make a real difference in the world.

This new edition covers the consulting challenges that have arisen from the way we routinely communicate electronically and live in the virtual world. Block suggests ways to overcome the distancing and isolating effects inherent in electronic connects. The book also includes practical guidance on how to ask better questions, gives suggestions for dealing with difficult clients, and contains expanded guidelines on more engaging forms of implementation.

Flawless Consulting includes two new examples, taken from health care and educational reform efforts, to show how consulting skills can be useful (and often transformative) in a broader context. These illustrative examples point the way for achieving changes for leadership in business, government, religion, human services, and more.

Like the first two editions, Flawless Consulting affirms the notion that authentic behavior and personal relationships are the key to technical and business success. By demonstrating their ability to be truly authentic at each step in the process, consultants can aim toward creating workplaces that are more collaborative and ultimately more successful.


Flawless Consulting Fieldbook and Companion

AUTHOR(S): Peter Block
PUBLISHER: Pfeiffer, 2000

Flawless Consulting Fieldbook and Companion
 

[Inside front flap]A friend indeed! In this time of free agency, outsourcing, and cross-functional work teams, consulting has become a part of everyone's job. Plus, we live in an era in which we are forced to hire professionals to provide the help we used to seek from friends. Some of this need for instant expertise is for reassurance; some is just that we do not have time to learn it ourselves. So, despite all the ambivalence surrounding consulting, it has grown into big business and generally infiltrated our lives. The intent of this book is: To support the integrity of your expertise; To change your mind about how you interpret your own consulting experience; To broaden your way of thinking; To bring a manageable dose of therapy and art, philosophy and literature into your thoughts about consulting; and To do it in a comforting and simple way.

Enjoy this book, let it accompany you into the field, and use it as encouragement for writing your own story, which may the point of it all.


Getting Your Money's Worth From Training & Development

AUTHOR(S): Jefferson, Pollock, and Wick
PUBLISHER: Pfeiffer, 2009

Getting Your Money's Worth From Training & Development
 

This book fills a need for trainers, participants, and managers by providing a practical guide on how to get the most from a learning and development program. The book offers proven tools that help training participants get the most from the programs and includes the tools necessary to the transfer and application of critical new learning. The book explains how to create an environment that supports the participant's successful transition from program learning to producing valuable results. The tools and suggestions are a formula for success that will add value to virtually any learning and development initiative.


Handbook of Training Technologies: An Introductory Guide to Facilitating Learning with Technology - From Planning to Evaluation

AUTHOR(S): William J. Rothwell, Marilynn N. Butler, Daryl L. Hunt, Jessica Li, Cecilia Maldonado
PUBLISHER: Wiley, John & Sons, 2006

Handbook of Training Technologies: An Introductory Guide to Facilitating Learning with Technology - From Planning to Evaluation
 

The Handbook of Training Technologies offers trainers, human resource managers, instructional designers, and consultants a comprehensive volume that contains an array of training technologies and explains the methods to support them successfully.

This important resource offers an understanding of the basic principles that underlie training methods and the use of technology training in the workplace. The authors provide a primer for the four pervading and more advanced technologies used in business training—the Internet, computer-based training, knowledge management systems, and decision support tools. Appropriate for those who have little or no formal training in educational technology, this book addresses such topics as the decision to use, the pros and cons for using, and presentation strategies for media as varied as the Internet, teleconferencing, videoconferencing, satellite distance learning, and electronic performance support systems.

The authors also explain Interactive Learning Activities (ILA) and they offer important information, techniques, and tools for conducting assessment and evaluation activities of technology-based instruction such as multimedia instruction, online training, e-learning strategies, and distance learning methodologies. In addition, the book provides an overview of how emerging technologies are selected and managed.

The Handbook of Training Technologies is filled with helpful checklists, case studies, worksheets, critical success factors, instruments, and other practical tools.


Hold on, You Lost Me!

AUTHOR(S): Bernice McCarthy and Jeanine O'Neill-Blackwell
PUBLISHER: ASTD, 2007

Hold on, You Lost Me!
 

Never be left alone at the head of a class or presentation again. Hold On, You Lost Me offers an easy-to-implement 8-step methodology to create training suitable for all audiences from a small work team to a class of 50. Use this book to drive the gold standard of learning and presentations - increase performance and understanding on the job.


How to Conduct Productive Meetings: Strategies, Tips and Tools to Ensure Your Next Meeting Is Well Planned and Effective

AUTHOR(S): Donald L. Kirkpatrick
PUBLISHER: ASTD, 2006

How to Conduct Productive Meetings: Strategies, Tips and Tools to Ensure Your Next Meeting Is Well Planned and Effective
 

Meetings are often poorly planned and executed events that produce no meaningful business results. How to Conduct Productive Meetings is a book designed to provide practical tools and advice for anyone planning or facilitating a meeting. Legendary evaluation guru Donald Kirkpatrick offers solid and timely advice to ensure that a meeting is necessary, the presentation is professional and effective, the participants contribute in constructive ways and the outcome is measurable.


Improving Performance in Organizations: Eleven Case Studies from the Real World of Training

AUTHOR(S): Phillips, Rothwell, and Dubois
PUBLISHER: ASTD, 1998

Improving Performance in Organizations: Eleven Case Studies from the Real World of Training
 

This set of case studies offers you the framework for demonstrating how to go beyond training to apply a broad range of human performance improvement solutions. They also provide important tips for success you will need to know as you move beyond training to performance.


InfoLine: Build Credibility for the Training Function

PUBLISHER: ASTD, 2007

InfoLine: Build Credibility for the Training Function
 

Training assumes a business-critical role in organizations. Ensuring that the organization-at-large understands and perceives the value of training is critical to the future success of both the learning function and business entity. This issue helps you improve the credibility and perceived value of training within an organization. Included is a “value, impact, and perception” survey to help you measure critical areas of the organization with regard to training.


InfoLine: 1997 Annual

PUBLISHER: ASTD, 1997

InfoLine: 1997 Annual
 

Conveniently bound together under one cover, this 220-page book covers 12 subscription issues of Info-line from 1997. Each issue is 16-20 pages of easy-to-read facts, graphics, case studies, and job aids-all designed to help you master a subject quickly and put your new knowledge immediately to work. Topics include: Delivering Quick-Response IBT/CBT Training; From Training to Performance Consulting; Essentials for Evaluation; Basics of Instructional Systems Development; On-the-Job Training; Managing the Strategic Planning Process.


InfoLine: 1998 Annual

PUBLISHER: ASTD, 1998

InfoLine: 1998 Annual
 

All subscription issues from 1998 bound together for easy reference. Individual issues include the following: Benchmarking, Intranets, The Role of the Performance Evaluator, Transfer of Skills Training, Level 5 Evaluation: ROI, EPSS, Chaos and Complexity Theory, Task Analysis, Scenario Planning, Job-Oriented Computer Training, Fundamentals of HPI, and Selecting a Coach.


InfoLine: 1999 Annual

PUBLISHER: ASTD, 1999

InfoLine: 1999 Annual
 

All 12 issues from 1999 are bound together for easy reference. Each issue is 16-20 pages of easy-to-read facts, graphics, case studies, and job aids—all designed to help you master a subject quickly and put your new knowledge to work immediately.


InfoLine: Basics of Emotional Intelligence

PUBLISHER: ASTD, 2008

InfoLine: Basics of Emotional Intelligence
 

Research continues to show that strong emotional intelligence is critical for anyone hoping become a top-performer in their workplace. Emotional intelligence provides us with a better understanding of ourselves and those around us. This Infoline is designed for anyone looking to understand the basics of emotional intelligence with an eye toward improving their abilities. Readers will learn how emotional intelligence is related to work performance, how to assess their own emotional intelligence, and how to develop their emotional intelligence competencies.


InfoLine: Basics of Podcasting

AUTHOR(S): Anders Gronstedt
PUBLISHER: ASTD, 2007

InfoLine: Basics of Podcasting
 

Understand the fundamentals of podcasting technology and put this mainstream communications tool to use in your organization today. Trainers will find podcast technology a great resource for reinforcing and delivering learning. In this easy to use InfoLine issue, you will find steps you can use to plan, create, deliver, and promote the use of this important new media channel.


InfoLine: Becoming an Outside Consultant

PUBLISHER: ASTD, 1994

InfoLine: Becoming an Outside Consultant
 

Like many a great adventurer before you, you’ve dreamed of the day when you could be independent – choose your own clients – explore your potential – be your own boss. It’s a great dream, but it was three years in the future … until now. Due to a restructuring in your organization, your services are no longer needed inside the corporate world. You have just been thrown into your dream job. The message is clear; "NOW, voyager!"

This InfoLine will help you navigate your course as you make the significant transition from the corporate world to the exciting world of independent consulting. You will explore—

  • What it means to leave the shelter of an organization
  • How to shape your motivations to embrace you new role
  • Ideas for overcoming obstacles and establishing your new direction
  • Techniques to develop and use your resources to assure a successful future

InfoLine: Build Credibility for the training function

AUTHOR(S): Kate Domenick, David Gallup, and Marge Gillis
PUBLISHER: ASTD, 2007

InfoLine: Build Credibility for the training function
 

Training assumes a business-critical role in organizations. Ensuring that the organization-at-large understands and perceives the value of training is critical to the future success of both the learning function and business entity. This issue helps you improve the credibility and perceived value of training within an organization. Included is a “value, impact, and perception” survey to help you measure critical areas of the organization with regard to training.


InfoLine: Change Management

AUTHOR(S): Stella Louise Cowan
PUBLISHER: ASTD, 1999

InfoLine: Change Management
 

Trainers must be comfortable with managing change to be effective organizational performance partners. Use this InfoLine as a primer on change management tactics and the skills needed to facilitate change. This issue includes useful tools, hands-on examples, and models for change practitioners to use. In addition to a six-phase change strategy model, you will find a list of needed implementation skills, a performance issue analysis tool, and other important advice that will smooth the way of change and reduce barriers.


InfoLine: Conducting a Classroom Training Audit

AUTHOR(S): Deborah Spring Laurel
PUBLISHER: ASTD, 2008

InfoLine: Conducting a Classroom Training Audit
 

Use the methodology presented here for assessing whether classroom training will have the desired outcome and whether there will be a high probability of learning. This issue gives you the step-by-step road map to conduct a training audit, which is a systematic assessment of the efficiency and effectiveness of the design and delivery of a classroom training event through a review of lesson plans, participant materials, and observation of classroom activities and outcomes.


InfoLine: Control that Email

AUTHOR(S): Justin Brusino
PUBLISHER: ASTD, 2007

InfoLine: Control that Email
 

Email is the language of business today, but most organizations don’t have a set of email rules that enable the quick, smart, and efficient use of email communication. Here’s how to quickly learn about email “business” etiquette, increase your email efficiency, deal with email interruptions, and how to avoid legal woes that stem from email. Don’t let email become a source of stress or a time waste that consumes up to one-third of your productivity.


InfoLine: Create a Management Development Program

AUTHOR(S): Jim Stroup
PUBLISHER: ASTD, 2008

InfoLine: Create a Management Development Program
 

Using this InfoLine, readers will be able to build a management development program in their company. The audiences for this title are learning strategists, training managers, and human resources professional that make decisions about training. This title covers how to know what you want from your management program, find candidates, build your management program, and monitor the program so that it can evolve with your business needs.


InfoLine: Data Collection for Needs Assessment

AUTHOR(S): Deborah Davis Tobey
PUBLISHER:ASTD, 2007

InfoLine: Data Collection for Needs Assessment
 

Conducting a thorough data collection is vital to the success of your training needs assessment. This InfoLine focuses on how to collecting accurate data that ensures your training needs assessment doesn’t waste company time and money. You will learn how to choose the best data collection methods for your unique business situation while avoiding common pitfalls. This InfoLine demonstrates how to plan and implement your data collection process develop a collaborative relationship with your client present data.


InfoLine: Developing Job-Specific Learning Programs

AUTHOR(S): Melissa J. Feeney and Diane J. Krieger
PUBLISHER: ASTD, 2007

InfoLine: Developing Job-Specific Learning Programs
 

This InfoLine presents a simple approach that shows you how to organize your employee learning curriculums around competencies. You will learn how to analyze and break down employee job tasks, organize the tasks into courses, and create and revise curriculums using a collaborative process.


InfoLine: Engage your Brain for Learning

AUTHOR(S): Bob Lucas
PUBLISHER: ASTD, 2008

InfoLine: Engage your Brain for Learning
 

Brain-based learning allows trainers and educators to promote long-term retention in learners and create a fun, interactive atmosphere. Brain-based learning uses our knowledge of how the brain processes and stores information to create more effective learning programs. This InfoLine introduces readers to the concept of brain-based learning and provides tips for how to use the concepts in training design and delivery.


InfoLine: Enhance the Transfer of Training

AUTHOR(S): Dennis E. Coates
PUBLISHER: ASTD, 2007

InfoLine: Enhance the Transfer of Training
 

This issue presents eight enhancements to improve your current organization’s impact on permanent, measurable results in performance. You’ll learn how to identify training needs and incorporate learning strategies, develop learning networks, coach, as well as align your organization’s policies and practices support improved performance.


InfoLine: Great Presentations

AUTHOR(S): Justin Brusino
PUBLISHER: ASTD, 2008

InfoLine: Great Presentations
 

Giving a great presentation seems elusive to many of us, but with some preparation and a few pointers we can all speak confidently and impress an audience. This Infoline offers readers presentation tips including how to control your nerves, select and use proper visual aids, and work with a co-presenter. We’ve enlisted the help of some of the elite professionals in the training and presenting world to offer advice and words of wisdom. You will find contributions from Dianna Booher, Christee Gabour Atwood, and others!


InfoLine: Identify Core Competencies for Job Success

AUTHOR(S): Warren M. Krompf
PUBLISHER: ASTD, 2007

InfoLine: Identify Core Competencies for Job Success
 

This InfoLine will teach you how to identify and use employee competencies and tasks to create better job descriptions. Competencies are sets of skills, attitudes, and behaviors that allow employees to excel in their position. You will learn how to identify employee competencies that are linked to strategic organizational objectives; then you can use those competencies and related tasks to create job descriptions that find the employees best-suited for your organization.


InfoLine: Jump-Start your Learning Objectives

AUTHOR(S): Deborah Spring Laurel
PUBLISHER: ASTD, 2008

InfoLine: Jump-Start your Learning Objectives
 

Detailed learning objectives are crucial to the instructional systems development (ISD) process. Objectives let trainers, learners, and managers know what the training will accomplish. They also allow trainers to evaluate learner progress and the training’s effectiveness. This InfoLine shows readers a five-step process to design learning objectives. Readers will learn how to identify training needs, state training goals, determine key content, designate the level of learning required, and generate specific, measureable learning objectives. This issue includes practical worksheets, templates, and examples to help readers easily and successful create their own learning objectives.


 

InfoLine: Mind Mapping for a Business Advantage

AUTHOR(S): Clive Lewis and Richard Evans
PUBLISHER: ASTD, 2008

InfoLine: Mind Mapping for a Business Advantage
 

Mind Mapping is a powerful way to increase efficiency, creativity, and organization. Mind Mapping is a note-taking system that uses images, color, words, and numbers arranged in a connected, radiant and hierarchical structure. Mind Mapping is useful in planning meetings, preparing for presentations, generating new ideas, and facilitation group discussion. This InfoLine will teach readers the basics of creating Mind Maps and show readers how to use Mind Maps in a business setting.


InfoLine: Mind Your Business Manners

AUTHOR(S): Pamela Eyring
PUBLISHER: ASTD, 2008

InfoLine: Mind Your Business Manners
 

Understanding business etiquette and protocol intelligence gives professionals an edge. These soft skills may seem inconsequential, but they go a long way toward building your reputation and image. This InfoLine is designed for anyone looking to understand the basics of professional etiquette. Readers will learn how to make proper introductions, greet international clients, and navigate business lunches and dinners.


InfoLine: Sales Coaching

AUTHOR(S): Tim Ohai
PUBLISHER: ASTD, 2008

InfoLine: Sales Coaching
 

Successful sales coaches understand the potential of their sales staff and work to draw that potential out. This InfoLine is designed for sales coaches and managers that work with sales staff. Readers will learn the three anchor points of sales coaching, how to determine a sales person’s ability and motivation, and coaching styles that are appropriate for employees of various skill levels. Finally, you will learn how to put all this together to develop a complete coaching plan for your sales staff.


InfoLine: Simple, Effective Online Training

AUTHOR(S): Cindy Huggett and Wendy Gates Corbett
PUBLISHER: ASTD, 2008

InfoLine: Simple, Effective Online Training
 

Online training is becoming increasingly popular for learning solutions. This title will is geared toward trainers that are interested in delivering training programs online. The readers will learn about the differences between types of online training. The reader will also discover how to modify their existing classroom training skills to work in an online environment, engage online learners, and handle common technical difficulties that may arise.


InfoLine: Trainer for a Day

AUTHOR(S): Margaret Murphy and Debra Golden
PUBLISHER: ASTD, 2008

InfoLine: Trainer for a Day
 

This InfoLine is designed with the “occasional” trainer in mind. You will learn the basic principles of adult learning, how to write clear objectives, as well as a variety of instructional methods that are at your disposal.


InfoLine: Training in Virtual Worlds

AUTHOR(S): Anders Gronstedt
PUBLISHER: ASTD, 2008

InfoLine: Training in Virtual Worlds
 

Many people are unaware of virtual worlds and how they can be used in business and training. This InfoLine will give you a firm understanding of virtual environments. Discover the various learning applications of virtual worlds, including holding virtual meetings, creating realistic simulations, and role-play. You will also learn how to determine whether or not to use virtual worlds in your organization.


InfoLine: Use Public Tools for Career Success

AUTHOR(S): Kermit Kaleba
PUBLISHER: ASTD, 2007

InfoLine: Use Public Tools for Career Success
 

This issue unlocks the keys to finding and accessing public sector tools and grants that help training practitioners further their experience and skills. Included in this issue as well are tips on how to find and obtain money-saving grants as well as how to use tax-relief methods for professional development opportunities.


InfoLine: Developing Job Specific Learning Programs

AUTHOR(S): Melissa J. Feeney and Diane J. Krieger
PUBLISHER: ASTD, 2007

InfoLine: Developing Job Specific Learning Programs
 

This Infoline will show you how to plan and organize employee learning programs. By having focused position-specific curriculums, you can reduce the number of hours spent training and provide employees with learning that is relevant to their immediate position.


InfoLine: The New Basic Training for Trainers (Vol 2)

AUTHOR(S): Mary Lippitt, Ph.D.; David W. Miller Ph.D.
PUBLISHER: ASTD, 1998

InfoLine: The New Basic Training for Trainers (Vol 2)
 

This Infoline will introduce Basic training concepts for trainers. It will cover Training and learning styles, accelerated learning, improving listening skills, how to transfer skill in training, training managers to train, course design and development, and much more.


InfoLine: The New Basic Training for Trainers (Vol 3)

PUBLISHER: ASTD, 1999

InfoLine: The New Basic Training for Trainers (Vol 3)
 

This Infoline will introduce Basic training concepts for trainers. It will cover lesson design and development, task analysis, the 3-5-3 approach to creative training, simulation and role play, on-the-job training, testing for learning outcomes, how to facilitate and much more.


ISD from the Ground Up

AUTHOR(S): Chuck Hodell
PUBLISHER: ASTD, 2000

ISD from the Ground Up
 

Since its initial publication in 2000, ISD From the Ground Up has become a classic, best-selling training design guide. Experienced training professionals as well as new training designers and students have applauded and adopted the book's easy-to-understand, application-driven methodology. The revised edition keeps this practical, straightforward approach and adds six new chapters, plus updated and new content throughout the book. For example, a whole new section has been added to help you evaluate the quality of your training design. In addition, the specialized craft of designing courses for academic credit is covered in this edition. You will also find advice on working as a solo designer when you are the subject matter expert, material development specialist, and project manager. Also provided as downloads are a complete sample lesson plan, worksheets, exercises, and other useful material.


Knowledge Management Basics

AUTHOR(S): Christee Gabour Atwood
PUBLISHER: ASTD, 2009

Knowledge Management Basics
 

Develop a strategic process for capturing, organizing, maintaining, and distributing organizational knowledge.

Knowledge Management Basics defines the learning professional’s role in creating and executing a comprehensive approach to managing knowledge. Use the unique, five-step process to determine organizational needs, identify essential knowledge, recognize information sources, lead learning, and develop an efficient dissemination system.


Leaders as Teachers

AUTHOR(S): Edward Betof
PUBLISHER: ASTD, 2009

Leaders as Teachers
 

Use your experienced leaders today to develop the new, exceptional leaders of tomorrow.

Great leaders have great mentors. Based on the success of Becton, Dickson and Company (BD), Leaders as Teachers details how to create a leadership development program that employs your current leadership team to inspire, mentor, and coach your up-and-coming leaders. Learn how to empower future leaders to reach their full potential, while also helping your company meet strategic goals, improve communications, and strengthen organizational culture.


Leadership Lessons: 10 Keys to Success in Life & Business

AUTHOR(S): Greg Swartz and Julie Thorpe
PUBLISHER: ASTD, 2008

Leadership Lessons: 10 Keys to Success in Life & Business
 

Great achievers do not owe their success to luck, birth, or environment. From Michelangelo to Einstein, Madame Curie to Bill Gates, Colonel Sanders to General Eisenhower—all have characteristics that Leadership Lessons has distilled into 10 key actions for extraordinary success. Leadership Lessons details the importance of preparing for success (acquiring expertise), to enduring against obstacles, to recognizing and exploiting opportunities.


Learning Reconsidered 2: A Practical Guide to Implementing a Campus-Wide Focus on the Student Experience

CONSULTANTS(S): ACPA, ACUHO-I, ACUI, NACA, NACADA, NASPA, and NIRSA Human Kinetics
PUBLISHER: Human Kinetics, 2006

Learning Reconsidered 2: A Practical Guide to Implementing a Campus-Wide Focus on the Student Experience
 

Learning Reconsidered 2: Implementing a Campus-Wide Focus on the Student Experience is a blueprint for action. It shows how to create the dialogue, tools, and materials necessary to put into practice the recommendations in Learning Reconsidered. This companion book brings together new authors, discipline-specific examples, and models for applying the theories in the original publication to move beyond traditional ideas of separate learning inside and outside the classroom.


Lies About Learning

AUTHOR(S): Larry Israelite
PUBLISHER: ASTD, 2006

Lies About Learning
 

Understand where myth and reality diverge in the multi-billion dollar workplace learning industry.

Lies about Learning offers rare insight into the business of organizational learning, exposing the prevalent myths and offering the counterweight of reality and real world practice. With detailed insight from 12 notable executives, Lies About Learning provides the tools to ask the right questions and make learning decisions that are measurable, predictable, and meaningful for your organization.


Listening Skills Training

AUTHOR(S): Lisa J. Downs
PUBLISHER: ASTD, 2008

Listening Skills Training
 

Unlocks the secret to good communication and provides a guide for teaching others to listen.

Listening Skills Training details the elements of effective listening and provides structured workshops tailored to your organization’s communications needs. Increase learner awareness, attentiveness, and empathizing capacity, and facilitate better communication throughout your entire organization.

Part of the ASTD TRAINER’S WORKSHOP series—ASTD’s done all the work for you with complete, customizable, ready-to-use programs. Titles offer ½-day, one-day, and two-day workshop formats, as well as all the exercises, handouts, assessments, structured experiences, and presentations needed for effective delivery. PowerPoint slides and electronic copies of all supporting materials are provided online or on a companion CD-ROM.


Lunch and Learn

AUTHOR(S): Carolyn Nilson
PUBLISHER: Pfeiffer, 2005

Lunch and Learn
 

Lunch and Learn is filled with ready-to-use activities designed for full-time trainers, managers, team leaders, supervisors, and anyone else who acts as a trainer within their organization. The activities are on-the-job learning sessions that explore targeted topics relevant to almost any team or group. Each of the 25 sessions is a short 55-minute learning experience that is based on the best principles of discussion and reflection, creative thinking, problem solving, and action planning. All the book’s activities are organized in a step-by-step fashion and include everything a session leader needs to conduct a successful learning event, from discussion starters and activity handouts through suggestions for wrapping up the session.


Made to Stick: Why some ideas survive and others die

AUTHOR(S): Chip Heath, Dan Heath
PUBLISHER: Random House, 2007

Made to Stick: Why some ideas survive and others die
 

Starred Review - Unabashedly inspired by Malcolm Gladwell's bestselling The Tipping Point, the brothers Heath—Chip a professor at Stanford's business school, Dan a teacher and textbook publisher—offer an entertaining, practical guide to effective communication. Drawing extensively on psychosocial studies on memory, emotion and motivation, their study is couched in terms of "stickiness"—that is, the art of making ideas unforgettable. They start by relating the gruesome urban legend about a man who succumbs to a barroom flirtation only to wake up in a tub of ice, victim of an organ-harvesting ring. What makes such stories memorable and ensures their spread around the globe? The authors credit six key principles: simplicity, unexpectedness, concreteness, credibility, emotions and stories. (The initial letters spell out "success"—well, almost.) They illustrate these principles with a host of stories, some familiar (Kennedy's stirring call to "land a man on the moon and return him safely to the earth" within a decade) and others very funny (Nora Ephron's anecdote of how her high school journalism teacher used a simple, embarrassing trick to teach her how not to "bury the lead"). Throughout the book, sidebars show how bland messages can be made intriguing. Fun to read and solidly researched, this book deserves a wide readership. (Jan. 16) - Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.


Meeting Excellence

AUTHOR(S): Glenn Parker and Robert Hoffman
PUBLISHER: Jossey-Bass, 2006

Meeting Excellence
 

Meeting Excellence is a comprehensive resource that provides a wide range of ready-to-use tools that have been developed and tested by a meeting initiative within Novartis Pharmaceuticals. It is based on years of research observing team meetings, examining existing meeting documents, and conducting a number of intensive individual interviews in the U.S. and Europe. This important book offers the information and tools needed to prepare, facilitate, and follow up on all your meetings. Step by step, Meeting Excellence shows how to: Create an action-focused meeting agenda; Ensure that everyone participates in discussion; Deal with disruptive and inattentive people; Develop a climate of trust among meeting participants; Create and deliver effective meeting presentations; Stay on track to achieve your meeting goals; Achieve clear communication during a multicultural meeting; Liven up a dreary and unproductive meeting; Close your meeting on an upbeat and positive note; Get action on team action items; Improve meeting communications with line management; Evaluate your meeting quickly and effectively; Choose among various web-based meeting tools.


Needs Assessment Basics

AUTHOR(S): Deborah Tobey
PUBLISHER: ASTD, 2005

Needs Assessment Basics
 

A foundation for assessing training opportunity to deliver relevant training that best addresses the needs of your organization.

Needs Assessment Basics will teach you how to deliver training that aligns with the greater goals of your business and positions you as a strategic partner contributing to overall business success. A seven-phase needs assessment model will enable you to think organizationally and design effectively with training that results in superior job performance and increased business success.


Negotiation Boot Camp

AUTHOR(S): Ed Brodow
PUBLISHER: Crown, 2006

Negotiation Boot Camp
 

We find ourselves engaged in various kinds of negotiations every day, from trying to land a new account or win a promotion at work, to buying a house or a car, or bargaining down a cell phone bill, or settling a dispute with a friend or spouse. In this groundbreaking book, negotiation expert Ed Brodow shows us how to settle conflicts amicably to reach a win-win solution every time.

Using the no-nonsense, results-oriented boot camp approach, Brodow drills readers on the basic skills needed to master the art of negotiation. After completing Brodow’s basic training program, you will have learned how to: Conquer your fear of confrontation and overcome the negative behaviors that hold you back; Identify and develop your personal negotiation style; Assess the other side’s strengths and weaknesses; Get the other side to make concessions without giving up any of your goals; Master the art of listening to understand the other side’s position and strengthen your own; Avoid getting sidetracked by personal or emotional issues; Create an atmosphere of trust in which the other party is a collaborator rather than a competitor; Break through impasses and close the deal.

Using a wealth of examples from real-life encounters, Brodow demonstrates how to negotiate for things most readers never knew were negotiable, such as department store purchases, medical costs, loan rates, phone bills, and credit card fees. He reveals how to develop the skills and the confidence each of us need to negotiate successfully, and achieve our goals at work and in our personal lives.


Performance Basics

AUTHOR(S): Joe Willmore
PUBLISHER: ASTD, 2004

Performance Basics
 

Human Performance Improvement (HPI) is a growing area of expertise among workplace learning professionals. This book provides a basic guide for those with little or no background in HPI and presents only the information you need to know to be successful and gain a foothold in this important discipline. You will find practical examples, checklists, and other tools to aid in understanding as you move along the path to becoming a valued HPI practitioner in your organization.


Presentation Basics

AUTHOR(S): Robert J. Rosania
PUBLISHER: ASTD, 2003

Presentation Basics
 

Presentation Basics is a step-by-step trainer’s guide for navigating presentation planning, delivery, and follow-up.

Presentation Basics eases readers through the presentation development process. Providing 20 essential tips for success, it addresses everything from preparation, using aids, and creating the right environment; to improving delivery and recovering control when things go wrong.


Presentation Skills Training

AUTHOR(S): Christee Gabour Atwood
PUBLISHER: ASTD, 2007

Presentation Skills Training
 

Give the gift of flawless presentation with presentation skills training designed for all.

Effective presentations are a core business competency; yet many managers, team leaders, and other key organizational decision makers lack these skills. Presentation Skills Training allows you to design training to transform individuals from all levels of your organization into expert presenters.

Part of the ASTD TRAINER’S WORKSHOP series—ASTD’s done all the work for you with complete, customizable, ready-to-use programs. Titles offer ½-day, one-day, and two-day workshop formats, as well as all the exercises, handouts, assessments, structured experiences, and presentations needed for effective delivery. PowerPoint slides and electronic copies of all supporting materials are provided online or on a companion CD-ROM.


Presentationzen

AUTHOR(S): Garr Reynolds
PUBLISHER: New Riders Press, 2008

Presentation Skills Training
 

Presentation designer and internationally acclaimed communications expert Garr Reynolds, creator of the most popular Web site on presentation design and delivery on the net — presentationzen.com — shares his experience in a provocative mix of illumination, inspiration, education, and guidance that will change the way you think about making presentations with PowerPoint or Keynote. Presentation Zen challenges the conventional wisdom of making "slide presentations" in today’s world and encourages you to think differently and more creatively about the preparation, design, and delivery of your presentations. Garr shares lessons and perspectives that draw upon practical advice from the fields of communication and business. Combining solid principles of design with the tenets of Zen simplicity, this book will help you along the path to simpler, more effective presentations.


Presenting Learning

AUTHOR(S): Tony Bingham and Tony Jeary
PUBLISHER: ASTD, 2007

Presentation Skills Training
 

When times are tight, training is one of the first functions to go. Typically, the authors argue, this happens because learning officers do not communicate as they should with the executives who make the decisions! V not because the C-level executives think training is irrelevant. This no-nonsense book teaches learning executives how to boost communications skills and ensure that management understands the true importance of training: its strategic value.


Put Emotional Intelligence to Work

AUTHOR(S): Jeff Feldman and Karl Mulle
PUBLISHER: ASTD, 2008

Put Emotional Intelligence to Work
 

Put Emotional Intelligence to Work provides a background on the concept of emotional intelligence—the awareness and ability to manage one’s emotions in a healthy and productive manner. This title features tips for achieving peak performance, cognitive and behavioral strategies for emotional self-management, and instructions for changing long-entrenched patterns of behaviors. An action planning model provides a blueprint for individual and group implementation of these powerful, life-changing principles.


Retreats that Work

AUTHOR(S): Liteman, Campbell, and Liteman
PUBLISHER: Pfeiffer, 2006

Retreats that Work
 

Retreats That Work: Everything You Need to Know about Planning and Leading Great off Sites is a comprehensive handbook for creating offsite retreats that get results and rave reviews from participants.

This greatly expanded and updated version is based on the best-selling first edition. It contains forty-seven new activities, more information about how to design and lead retreats, and additional suggestions for how to recover when things go wrong. It also includes a CD-ROM that allows readers to print out chapters for distribution to key leaders, duplicate templates, and produce handouts for specific exercises.

Whether you are planning to lead an offsite retreat for the first time or the ninety-ninth time, Retreats That Work is an invaluable, practical, easy-to-use guide, full of step-by-step instructions for leading a wide variety of tested exercises. Retreats That Work is your one-stop resource. It explains what you need to know about: Establishing effective working relationships with your clients; Deciding what to include in your retreat designs; Encouraging participants to speak up and play an active role; Managing conflict; Making decisions during a retreat and changing course when necessary; Developing and implementing action plans; Following up to keep the change train on track.


Slide:ology

AUTHOR(S): Nancy Duarte
PUBLISHER: O'Reilly Media, Incorporated, 2008

Slide:ology
 

This book establishes the gold-standard collection of best practices for creating effective slide presentations. With the proliferation of presentation software in the workplace, presentations have become a primary means of communication. This stunning full-color book teaches conceptual thinking, inspirational design, and solid principles with insightful interviews and many before-and-after examples.


Stories Trainers Tell

AUTHOR(S): Mary B. Wacker and Lori L. Silverman
CONTRIBUTOR(S): Merrill Anderson, Jean Barbazette, Joe Barnes, Paula Bartholome, Chip Bell, Geoff Bellman, William Austin Boone, Sharon L. Bowman, Karen D. L. Byrson, Chris Clarke-Epstein, Hortencia Delgadillo, Larry English, Marcy Fisher, Suzann Gardner, Joan Gillman, Steve Hanamura, Lunell Haught, Sandra Hoskins, Katherine M. Hudson, David Hutchens, Joan Lloyd, Kate Lutz, Robert McIlree, Maureen G. Mulvaney, Kathy A. Nielsen, Clare Novak, Julie O'Mara, Laura V. Page, Jonathan M. Preston, John Renesch, Shelley R. Robbins, Marcia Ruben, Sheriene Saadati, Edward E. Scannell, L.G. Shanklin-Flowers, Bob Shaver, Doug Stevenson, Ed Tate, Sivasailam 'Thiagi' Thiagarajan, and David Zach. PUBLISHER: Pfeiffer, 2005

Stories Trainers Tell
 

Telling stories is a powerful way to make a point, especially when the stories are compelling, well constructed, and poignant. This book captures thought-provoking stories contributed by trainers, nationally- known speakers, consultants, business leaders, educators, and professional storytellers that help make challenging ideas and abstract concepts more memorable, even unforgettable. The stories are organized around major organizational development and training themes, such as leadership, diversity, teamwork, performance and coaching, and customer service. Accompanying each story are tips, debriefing questions, key points, and a follow-up activity to maximize its impact and learning potential.


Team Up! Compact and Effective Activities for Building, Strengthening and Stretching Working Relationships! (Recognition Fundamentals Series)

AUTHOR(S): Janis Allen
PUBLISHER: Baudville, Inc., 2003

Team Up! Compact and Effective Activities for Building, Strengthening and Stretching Working Relationships! (Recognition Fundamentals Series)
 

This book offers creative ways to use the Baudville team building product or with no props at all. These activities last from five minutes to an hour, and work for two to two hundred people. There are activities for:

  • Recognition
  • Team building
  • Customer service
  • Milestones
  • Icebreakers
  • Energizers

Team Up! activities are great for Business, schools, government Agencies, Trainers, managers, supervisors, HR Consultants and much more.


Telling Ain't Training, First Edition

AUTHOR(S): Harold D. Stolovitch and Erica J. Keeps
PUBLISHER: ASTD. 2002

Telling Ain't Training, First Edition
 

This book is an entertaining and practical guide for every trainer and performance improvement professional as it tackles the three universal and persistent questions of the profession--how do learners learn, why do learners learn, and how do you ensure that learning sticks. This interactive book with it fun and breezy style illustrate the authors' point of view that learning should be active and enjoyable. Playful illustrations demonstrate the solid research that back up the authors' contentions and help readers separate learning myth from fact to dispel beliefs and practices that often harm the instructional process.


The Consultant's Calling: Bringing Who You Are to What You Do

AUTHOR(S): Geoffrey M. Bellman
PUBLISHER: Wiley, John & Sons, 2001

The Consultant's Calling: Bringing Who You Are to What You Do
 

This thoroughly revised and updated edition of The Consultant's Calling— the book that has become a classic in the field— is written for anyone who wants to know what consulting is really like as a career, as a living, as a life. A successful consultant for more than thirty-five years, Bellman knows how to make the job rewarding, both financially and personally. He understands today's marketplace, the vocation, and the art of consulting. Every aspect of the work is examined including the practical, the profound, and the curious. This is a book for all types of consultants, all those who work with consultants, and all those who dream of becoming consultants.


The Consultant's Tool Kit

AUTHOR(S): Mel Silberman
PUBLISHER: McGraw-Hill, 2000

The Consultant's Tool Kit
 

READY-MADE, HIGH-QUALITY CONSULTING TOOLS THAT HELP YOU HELP YOUR CLIENTS!

Consultants need help too! Consulting is a demanding profession and today’s busier-than-ever consultant needs intelligent tools and resources to speed up and improve the process of working with clients. Help is now here in The Consultant’s Tool Kit, an indispensable collection of 50 sophisticated team and organizational assessment questionnaires, team problem-solving activities, and how-to guides for diagnosing and solving client problems. Whatever the challenges facing you as a consultant—from showing your clients how to manage and lead change, to improving relationships between departments, to goal setting and planning—this book provides dozens of client-tested problem-solving tools and solutions that can be used immediately, saving you hours of time and making your interaction with clients more effective.

Created by 50 top professionals in the consulting industry, all the tools in this sourcebook are fully reproducible and can be easily customized to fit your client's needs. Included are creative, ready-to-implement approaches to guiding a client in: Finding the right business strategy; Making meetings more productive; Creating effective teams; Involving people in decisions that affect them; Coaching employees through change; Identifying performance problems; Dealing with management resistance; Stimulating creative thinking… And much more!


The Exceptional Presenter: A Proven Formula to Open Up! And Own the Room

AUTHOR(S): Timothy J. Koegel
PUBLISHER: Greenleaf Book Group Press, 2007

The Exceptional Presenter: A Proven Formula to Open Up! And Own the Room
 

It's often reported that the number one fear among American adults is public speaking. But in today's competitive business world, effective communication is a crucial skill, and the cost of being less than effective is quite high. From the White House to boardrooms worldwide, Tim Koegel has strengthened presentations, media relations and communications skills of CEOs and world leaders alike with his renowned coaching abilities. His new book, The Exceptional Presenter, lays out his techniques in a format perfectly suited to today's busy world.


The Performance Consultant's Fieldbook

AUTHOR(S): Judith Hale
PUBLISHER: Wiley, John & Sons, 2006

The Performance Consultant's Fieldbook
 

Since it was first published in 1998, The Performance Consultant's Fieldbook has become required reading for all serious workplace learning and performance consultants. This completely revised and updated second edition offers you more proven and practical advice; fresh, real-world examples and stories; and dozens more tools and templates.

The Performance Consultant's Fieldbook will help trainers, training managers, and internal and external consultants working in partnership with clients to identify barriers to performance, explore a suite of solutions, and work collaboratively to get new procedures, technology, behaviors, and ideas adopted. Step-by-step, the book details the techniques you need to conduct performance interventions and offers a customizable collection of worksheets, flowcharts, planning guides, and job aids. It provides practical guidance and proven tools to help analyze an organizational environment, diagnose performance problems, identify barriers to performance, select appropriate interventions, and measure intervention success.

This second edition of the classic resource includes new and updated information such as: A section on understanding costs and cost drivers; New material on sustaining change; Material addressing social systems and norms in working environments; More examples, stories, and tools on levels of performance interventions; A focus on measuring results, especially based on a three-point model of evaluation; An emphasis on measuring people performance, especially how to evaluate the effectiveness of the performance consulting effort; Fresh examples on needs assessment, making the transition, and credibility and influence; An updated glossary; A CD with tools that can be adapted or customized for personal use.

Employees don't need to learn more; they need to perform better. And as a performance consultant armed with Hale's Fieldbook, you will have the tools you need to effect measurable enhancements in performance. Make the transition to a performance consultant today!


The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, (2nd Edition)

AUTHOR(S): Calhoun W. Wick, Andy Jefferson, Richard D. Flanagan, Roy V. H. Pollock
PUBLISHER: Wiley, John & Sons, Inc., 2010

The Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results, (2nd Edition)
 

When the first edition of The Six Disciplines of Breakthrough Learning was published, it quickly became the new standard for companies who were serious about increasing the return on their investment in learning and development.

This thoroughly revised, updated, and expanded edition of The Six Disciplines of Breakthrough Learning reveals how training, OD, and HR professionals can enhance their contributions to the success of their organizations. The book is filled with practical, proven-to-work guidelines and examples that show clearly how to design, deliver, and document comprehensive learning experiences that improve leadership and management, sales, customer service, marketing, and other business functions.

The authors—experts in the field of learning and development as well as business—explain the theories and principles that undergird the 6Ds approach and provide practical methods, tools, roadmaps, and checklists for bridging the "learning-doing" gap. The book's guidelines are illustrated with dozens of case studies from successful companies on the cutting edge of results-driven educational performance.

The 6Ds encompass the entire process of converting learning into improved performance, from pre-course communications to the impact of the learning transfer climate. Designed to be used by a broad spectrum of professionals, the book's knowledge can be applied to virtually any learning and development program. Most important, The Six Disciplines of Breakthrough Learning focuses on business and performance outcomes—the new "finish line" for learning and development.


The Ten-Minute Trainer: 150 Ways to Teach It Quick and Make It Stick

AUTHOR(S): Sharon L. Bowman
PUBLISHER: Wiley, John & Sons, Inc., 2005

The Ten-Minute Trainer: 150 Ways to Teach It Quick and Make It Stick
 

Do you want to create a lot of training in a little time? Do you wonder how to involve your learners without wasting their time, or yours? Do you want to use your training time wisely and well?

The Ten-Minute Trainer is just what you need. Written for the busy training professional, this practical, grab-it-and-go book will show you how to design and deliver effective training programs in less time and with increased learner retention. Based on two major concepts—shorter segments of instruction are better than longer ones, and learners remember more when they are involved in the learning—this book provides 150 quick, high-energy ways to involve your learners without sacrificing content. This timely resource will also help you organize your training time so that your learners get the most from your instruction. With The Ten-Minute Trainer as your guide, you will be able to: Choose from 140 "Got a Minute?" activities proven to help learners review, repeat, and remember important information; Use 10 short "Take Five!" games to RAP up the learning—Reinforce, Apply, and Practice—so that learning is moved rapidly into long-term memory; Soak up ordinarily wasted instructional minutes with 30 Time Sponges such as Quick Starts, Take a Break, and Early to Finish activities; Apply 2 powerful instructional tools—the Learning Compass and Training Map—to shorten your training design and delivery time; Include 4 "Get a CLUE!" elements to increase motivation and memory; Use 5 Power-Hour Training Templates to create a custom training session on any topic, for any size group, and any age learner; Change your concept of training time as you use small but mighty seconds and minutes in creative, interesting, and memorable ways; Become a more time-efficient training professional and be able to explain the what, why, and how of it all to your training colleagues.

Sharon Bowman, a thirty-year veteran teacher and trainer and author of seven popular training and motivation books, welcomes you into her world of fast-paced, shorter-is-better, high-energy, "teach it quick and make it stick" training!


Thinkertoys: A Handbook of Creative-Thinking Techniques

AUTHOR(S): Michael Michalko
PUBLISHER: Ten Speed Press, 2006

Thinkertoys: A Handbook of Creative-Thinking Techniques
 

This is an updated and expanded edition of the best-selling Thinkertoys, which is considered by many to be the classic book of creative thinking techniques. The original ground-breaking first edition was widely acclaimed by readers and reviewers. The Wall Street Journal reported 'this book will change the way you think." Women In Business lauded it as "one of the most important business titles of the decade," Success magazine described it as a "fun-to-read book which helps you to create and act on ideas," USA said "believe it or not, this wonderful book will have you challenging the seemingly impossible every day," Executive Book Summaries praised it by saying, "What we need is a compendium of ways to solve problems. And that's exactly what you get in Thinkertoys" Entrepreneur acclaimed it as "required reading for anyone in business," the Futurist said "Thinkertoys" shows you how to do what you think can't be done," and the AMA called it "the most significant book on creativity published in the last twenty years."

This new edition contains updated examples, three new Thinkertoys and an entirely new group brainstorming section with five new chapters. Michael is also the author of Thinkpak (A Brainstorming Card Set), which is a novel creative-thinking tool that is designed to facilitate brainstorming sessions and Cracking Creativity (The Secrets of Creative Geniuses) which describes the common thinking strategies creative geniuses have used in the sciences, art, and industry throughout history and shows how we can apply them to become more creative in our business and personal lives.

From the Author:

Most people of average intelligence, given data or some problem, can figure out the expected conventional response. When confronted with problems, we fixate on something in our past that has worked before. We ask, "What have I been taught in life, education or work on how to solve the problem?" Then we analytically select the most promising approach based on past experiences, excluding all other approaches, and work within a clearly defined direction towards the solution of the problem. Because of the soundness of the steps based on past experiences, we become arrogantly certain of the correctness of our conclusion. Typically, we think reproductively, that is on the basis of similar problems encountered in the past. This is why we so often fail when confronted with a new problem that is similar to past experiences only in superficial ways, or on the surface, and is different from previously encountered problems in its deep structure. Interpreting such a problem through the prism of past experience will, by definition, lead the thinker astray. Reproductive thinking leads us to the usual ideas and not to original ones. If you always think the way you've always thought, you'll always get what you've always got--the same old, same old ideas. My "Thinkertoys" are creative-thinking techniques that will change the way you think. Each "Thinkertoys" contains specific instructions and an explanation of why and how it works including anecdotes, stories, and examples of how others have implemented the technique to produce their breakthrough ideas.


Trainer Basics

AUTHOR(S): George M. Piskurich
PUBLISHER: ASTD, 2003

Trainer Basics
 

Trainer Basics is written specifically to answer three key questions people new to training ask: What does a trainer do and why?; How can I develop must-have skills quickly?; and How do I apply training knowledge today? Written in direct and understandable language by a veteran trainer, this volume also offers professional trainers a much-needed tool to help train these new to the ranks.


Training Ain't Performance

AUTHOR(S): Harold D. Stolovitch and Erica J. Keeps
PUBLISHER: ASTD, 2004

Training Ain't Performance
 

Training Ain't Performance is a whimsical, entertaining, and solidly written book that takes on the subject of human performance in the workplace. From its first chapter, Show Me the Money, to its concluding chapters, Hit or Myth: Separating Fact from Workplace Performance Fiction, readers are gently guided toward an understanding of human performance improvement and how to use it for real organizational value.


Training Design & Delivery (2nd Edition)

AUTHOR(S): Geri E. McArdle
PUBLISHER: ASTD, 2007

Training Design & Delivery (2nd Edition)
 

"How to you ensure that training and learning programs are working? This six-stage model takes you through all the essential steps, from getting management to buy into training to evaluating the program. Also included are: an extensive trainer's toolkit, checklists, and sample forms."


Training Design Basics (1st Edition)

AUTHOR(S): Saul Carliner
PUBLISHER: ASTD¸ 2003

Training Design Basics (1st Edition)
 

Knowing how to design effective training instruction is a core competency for every trainer. Here's a down to the basics title that keeps its focus on the bottom-line skills of the design craft beginning with planning and need analysis; to writing, designing, and evaluating course materials; to marketing and administration. This title also shows you how to put together quality, performance-based training that will be delivered in a classroom setting.


Training Design Manual: The Complete Practical Guide to Creating Effective and Successful Training Programs, Second Edition

AUTHOR(S): Tony Bray
PUBLISHER: Kogan Page, Ltd., 2009

Training Design Manual: The Complete Practical Guide to Creating Effective and Successful Training Programs, Second Edition
 

This workbook and the accompanying online resources provide a one-stop reference manual for designing and delivering a training course. Written in a user-friendly style, The Training Design Manual guides the reader through the design process from start to finish. Theoretical concepts are followed by examples of practical application, and a blend of text and graphics appeals to a wide range of learning styles. Online material includes design templates which the reader can use to record ideas as they progress through the book.


Training from the Back of the Room!

AUTHOR(S): Sharon L. Bowman
PUBLISHER: Wiley, John & Sons, Inc., 2008

Training from the Back of the Room!
 

From Sharon L. Bowman, the author of the best-selling The Ten-Minute Trainer comes the dynamic new book, Training from the BACK of the Room! This innovative resource introduces 65 training strategies that are guaranteed to deliver outstanding training results no matter what the topic, group, or learning environment may be. Now, trainers can replace the traditional "Trainers talk; learners listen" paradigm with a radical new model for designing and delivering instruction: "When learners talk and teach, they learn."

The author's four-step instructional design and delivery process involves learners every step of the way. Designed to be user-friendly, Training from the BACK of the Room! is filled with definitions, descriptions, and practical training strategies for each of the 4 Cs: Connections—Fifteen opening activities that connect learners to the topic, to each other, and to what they want and need to learn; Concepts—Twenty strategies that engage and involve learners during the lecture or "direct instruction" training segment; Concrete Practice—Fifteen strategies in which learners actively review content and practice skills; Conclusions—Fifteen learner-led summaries, evaluations, and celebration activities.

In addition, the book offers "nice-to-know" information that will add to what you have learned: the secret about adult learning theory, a new way to write learning outcomes, The World Cafe, tips for interactive e-learning, and other useful resources to expand your learning adventure.


Training Triage: Performance-Based Solutions amid Chaos, Confusion, and Change

AUTHOR(S): Lou Russell
PUBLISHER: ASTD

Training Triage: Performance-Based Solutions amid Chaos, Confusion, and Change
 

Need a process improvement fix yesterday? How does your organization get compliant with Sarbanes-Oxley by the end of the week? Is stress management the highest trigger point for your staff? Training Triage is your quick, band-aid, speedy solution to today's business questions that need the fastest possible solutions. This title includes a CD-ROM with handouts, assessments, and tools to help triage your next business emergency-room call.


Transferring Learning to Behavior

AUTHOR(S): Donald L. and James D. Kirkpatrick
PUBLISHER: Berrett-Koehler Publishers, Inc., 2005

Transferring Learning to Behavior
 

Since its creation in 1959, Donald Kirkpatrick's four-level model for evaluating training programs - reaction, learning, behavior, and results - has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. However, trainers today are feeling increased pressure to prove whether instruction is worth its cost. And calculating and presenting results (Step 4) becomes tricky when, despite training, workers aren't fulfilling Step 3: applying what they've learned to their behavior. This book takes on this age-old challenge, first examining why learned concepts don't make it into practice, then offering solutions that will work in the real world. Coauthor James Kirkpatrick, a training practitioner, introduces five prerequisites that help an organization achieve ultimate training success. He includes practical examples (such as Toyota and Nextel) from his own work, plus 12 best-practice case studies.


Transferring Learning to the Workplace

AUTHOR(S): Jack J. Phillips and Mary L. Broad
PUBLISHER: ASTD, 1997

Transferring Learning to the Workplace
 

This book explores sixteen cases from private companies and public agencies that can offer practical insights into the rational, context, and research for ensuring that learners actually apply learning fully on the job.


Using E-Learning

AUTHOR(S): William Horton
PUBLISHER: ASTD, 2002

Using E-Learning
 

This book is a guide to using e-learning for current and future e-learning adopters.

Trying to balance the realities of using e-learning with the hype that surrounds new technology, Using E-Learning will help you develop a comprehensive, concrete, and specific strategy for utilizing e-learning in your organization. Understand how to optimize your organization's investment and learn how e-learning provides measurable benefits to your learning program.


Why Most PowerPoint Presentations Suck and How you can make them even better

AUTHOR(S): Rick Altman
PUBLISHER: Rick Altman, 2009

Why Most PowerPoint Presentations Suck and How you can make them even better
 

Did you learn PowerPoint in 30 minutes? Join the crowd...most people get no more than a half-hour of training time with PowerPoint before they are tasked with making what is likely to be a first impression of themselves or their company. This book is for earnest presenters and presentation designers who want to escape the perils that entrap so many who turn to PowerPoint for their presentations.