Services

tool

Systems supported by the AIS Department.
 
 If your system is not listed here or for immediate support please contact us or send an e-mail.


System Area Description Support  
Crystal Reports Enterprise (Business Objects)
 Many
Crystal Reports (Business Objects Enterprise) is a web based reporting system that allows developers to create reports that can be scheduled or run on demand.  This system can report on several campus data sources including Banner, Magic Service Desk, and many others.  The reports that exist in this system are created and controlled by several different areas of campus and are widely used in the campus community.
x6550

Report a Bug
Feature Request
I want this
UVUPay
Credit Card System

 Many
UVUPay is a joint venture between the AIS and Finance & Business Services departments on campus.  UVUPay allows campus departments to accept credit cards in person or on-line for services.  This system allows all departments to leverage one merchant account, which allows for easier reconciliation and management by Business Services.  The level of automation provided by this system makes it a very low-cost option for departments to accept credit card and electronic check payments. (Includes Banner Integration)
x6550

Report a Bug
Feature Request
I want this
IDM
 Many
Identity Management (IDM) is a system that was created by AIS that allows for data synchronization across many campus systems.  The most visible result of the IDM system is the ability to have the same password across many of the campus systems.  This system also automated the creation of all Faculty, Student and Staff credentials for e-mail and campus computer labs. (Includes Banner Integration)  
x6550

Report a Bug
Feature Request
I want this
Time and
Attendance

 Many
Our Time and Attendance system was created to provide departments with a low-cost system to track time and attendance for their employees. It includes multiple time check in & check out methods, (can lock down or limit for specific areas), they include Phone System Integration, web, card swipe, card tap, 10 key, standard keyboard, touchscreen, text for current status etc...  The system allows employees to submit changes for approvals, missed punches etc...  Managers can approve or deny requests and then submit to banner payroll with 1 click.  (Banner Integrated)  
x6550

Report a Bug
Feature Request
I want this
Cashiering
(Point of Sale)System

Many
AIS Cashiering/Point of Sale is an extension of our UVUPay Credit Card System.  It allows departments to accept all forms of payment (Cash, Check and Credit Card) for their services without the need for students to go to the Bursar's Office.  It also has options for inventory tracking, re-ordering, tax codes etc...  
x6550

Report a Bug
Feature Request
I want this
Que &
Linewait
Line Manager

Many
The Que and Linewait systems are used in Academic advising, Financial Aid, the testing center and many other areas where students wait in line for services. These systems keep the students and support staff informed of their current wait statuses which makes the lines move more smoothly and helps departments better handle and prepare for peak times.  Linewait directs people to stations/windows as they become available. The Que System is integrated with banner and shows the students where they are on the list with a "wait monitor" and gives the advisors info about the student before they call them in.  The integration with Banner makes this a very valuable tool.
x6550

Report a Bug
Feature Request
I want this
Status Board
Infrastructure
Dept
The Status Board was designed as a simple tool for programmers and IT staff to track projects,and priorities.  It is integrated with the Banner BPRS system and offer a great status monitor to display top area priorities, top projects actually being worked on, and current status of IT staff.  This is a great tool with that also includes Banner integration.
x6550

Report a Bug
Feature Request
I want this
Calendar
Police
Media
More...
The calendar system, (also banner integrated)  Is used by several areas for booking shifts and coordinating events.  Pretty simple system where a manager can enter shift information and make assignments or allow for employees to make requests.
x6550

Report a Bug
Feature Request
I want this
Long Distance Billing  
Telephone
Services

Many
The long distance billing system was created to automate the reimbursement process of employee personal long distance phone calls on the campus phones.  Departments are billed automatically via Banner Transfer and the accountability for personal long distance calls is pushed to the Employee.  This system also allows employees to pay for personal phone calls on-line with a credit card.  Used to be a big issue, with all the cell phones, not so much anymore but it's still used every month.
x6550

Report a Bug
Feature Request
I want this
One Card &
Blackboard

Many
We have created and maintain several points of integration between the Blackboard System, Banner, ID Card system, UTA Bus System and UCCU.  This integration is critical to the seamless operation of the campus 'OneCard'.
x6550
Report a Bug
Feature Request
I want this
Network Monitoring
Infrastructure
Dept 
WhatsUp Gold is a graphical network monitoring system designed for multi-protocol networks. WhatsUp Gold monitors your critical devices and services and initiates visual and audible alarms when it detects a problem. In addition, WhatsUp Gold will notify you remotely by beeper, alphanumeric pager, e-mail, or telephone.  
x6550

Report a Bug
Feature Request
I want this
 
Banner Billing
 Many
Banner Billing, also Known as B.I.T. Banner Interdepartmental Transfer, replaced the old paper requisition process.  Now departments can enter their transactions online to request or bill other departments.  Of course, it's also integrated with Banner, and has an approval process built in based on Banner roles.  
x6550

Report a Bug
Feature Request
I want this
 
Parking
One Stop
Parking 
The parking app allows our campus "One Stop" staff, in conjunction with the parking services and UVUPay, to issue/sell parking passes to students with a very simple interface.  It integrates nicely with banner data and feeds the parking database so campus police and the parking windows have coordinated data for parking areas, citations, etc...  
x6550

Report a Bug
Feature Request
I want this
 
One Stop 
 Admissions
Financial Aid
Cashiers
More...
The "One Stop" counter at UVU is a go to spot for general information on Admissions, Registration, Financial Aid, some Cashiering etc...  It allows students to take care of more issues in "One Stop".  The products used include primarily Cashiering, Parking, Linewait & Que.  The screen/interface is designed for the One Stop staff and integrates the interfaces into a single point which makes life much simpler for these generalist experts.  Financial Aid issues that One Stop does not handle can be passed into the Financial Aid Que and advisors are notified and can handle the students in the order that they are scheduled.  
x6550

Report a Bug
Feature Request
I want this
 
Automotive  
Automotive Dept.
The Automotive system was created in 2 parts.  First as a "Service Order System" so second year students can experience running a shop, checking in customers, and tracking ASE tasks and diagnostic data with customer interaction in a, close to, real world experience.  Second, a "Tool Shop System" that integrates with the service order system to be the gatekeeper on ordered parts, cores etc... tool check out/in for students, tracks inventoried supply allocations to classes or students and pull sheet functionality for lab/class materials for instructors.  Of course the system is integrated with banner data to track students with classes and allocate resources where they are being consumed as well as monitoring access to the system based on who's registered for the classes.  
x6550

Report a Bug
Feature Request
I want this
Lenel Many  We have created integration between Lenel and the Banner system to provide accurate and up to date information for current employees. This integration helps to maintain data integrity as well as save data entry time for Facilities and Locksmith personnel.  
x6550

Report a Bug
Feature Request
I want this
CSSE Track
Career Services
The CSSE track system is similar to the Que system with some modifications for career services needs.  Including, job interests, job fair tracking, more robust notes and employer database.  We also track the students by polling banner to see how they are progressing through their majors for career placement.  
x6550

Report a Bug
Feature Request
I want this
GEAR-UP
Grant Tracking
&
Student Tracking 
The Gear-Up system is based on a Grant that helps High school students transition to the University with support services, tuition grants etc...  Working with a Government Grant requires the tracking and reporting of progress, results and other criteria.  This has been a critical system for UVU and our feedback has been that we provide the best stats and reports for the grant than any other institutions.  
x6550

Report a Bug
Feature Request
I want this
Issue Room
PE
Athletics
The Issue Room system is used by athletics as a check out system for lockers, gear & UVU issue gym clothes.  It is a DOS or Linux based system designed for the speed of handling the rushes of students between classes.  It also tracks locker assignments and lock combinations.  It is integrated with Banner for student verification purposes.  Also if items are not returned, registration holds or financial holds can be placed on the students account.  
x6550

Report a Bug
Feature Request
I want this
R25
 Many
WebViewer displays information to various audiences about events and spaces scheduled via R25. Some of these WebViewer installations also allow users to submit online requests for reservations, and/or display calendars of events.  
x6550

Report a Bug
Feature Request
I want this
Admissions
Integration

Admissions 
Due to the growing University and record enrollment we needed to find a way to handle the extra admissions applicants and processing workload without raising expenses.  Automating a few of the Admissions processes has eliminated over 10 man-hours per week that had previously been wasted using the old process , check's and balance are now in place to insure all newly accepted students receive their acceptance letters in a timely manner. The UVU Admissions Office handles over 29,000 applications every year with a staff of 3 FT and 3 PT positions this automation has allowed the Admissions Office to be the most efficient Admissions Department of all of the USHE Institutions.  
x6550

Report a Bug
Feature Request
I want this
 Event Tracking
iPod app

 Many
This app was developed to replace a very high priced system that after a few years was still not functional.  We use iPods with card swipers set-up to read some basic identifying inormation on students to track/allow them into various events on campus.  A rolling counter updates all iPods with total attendance numbers instantly during the events.  Multiple iPods can be used and locations can be tracked to better handle crowd flow.  The back end of the system reports real-time on who attended, their majors, year in college, etc...    
x6550
 
Report a Bug
Feature Request
I want this


My system is not listed here, please add it !