Grievance Procedures

Utah Valley University Accessibility Services Department Grievance Procedure In most situations, concerns regarding accommodative services and/or perceived discrimination should be first discussed between the Accessibility Services Counselor and the student. The student may initiate a formal grievance by submitting a written request regarding a specific accommodation and the result of discussion between the Accessibility Services Counselor and the student. The ASD Director will reply within 15 days of the written grievance to state receipt of the grievance and course of action to resolve the issue. The ASD Director may further investigate and involve appropriate personnel to determine a reasonable resolution. When applicable, the Office of the Ombudsman may also be involved. The grievance procedure is for unresolved concerns that persist beyond all parties meeting to address the concerns stated. These may include: provision of appropriate accommodations by a faculty member, perceived discrimination by a faculty or staff, or the denial or termination of accommodations.

Reference: UVU Policies and Procedures #153 (pdf)