If a student would like to request a replacement check for a check issued by Utah Valley University that has been lost, he or she will need to complete an affidavit. An AFFIDAVIT is a sworn statement of fact voluntarily given and witnessed by a notary.
Policy requires that students wait at least 10 business days from the time the check was mailed to ensure it has had sufficient time to reach the student. A $25.00 stop check fee will be assessed for affidavits requested earlier than 21 days of the check date. If a student would like to avoid the $25.00 fee, he or she can enroll in direct deposit and the fee will be waived. The student must enroll in direct deposit before submitting the affidavit for the fee to be waived. There is no cost after 21 days have passed.
Submitting an affidavit does not guarantee that the check can be replaced.
The easiest way to complete an affidavit is to come to the cashier windows in BA-108, just down the hall from One Stop. The Cashier will assist the student in completing the affidavit; the student will then take the form to be notarized at One Stop. Notary services for the affidavit are free of charge at One Stop. Once it has been notarized, the student will bring the original affidavit back to the Cashier's Office and the process of researching the lost check can begin.
If distance from UVU makes it impractical for the student to come to campus to complete the affidavit, he or she can find the form online.
All correspondence regarding the status of lost checks and affidavits will be through the student’s UVLink email.
eRefund (or direct deposit) is the fastest and most secure way for students to receive their refund or financial aid disbursement. eRefund eliminates the possibility of a check lost in the mail or the lengthy 1-3 week wait for the check to arrive. Instead, funds are deposited directly into the student’s bank account, usually within 2 business days. The need for an affidavit disappears when a student is enrolled in direct deposit. To find out how to enroll, please visit our eRefund Enrollment page.
Refunds are sent to the local address the student has provided in UVLink. The only way UVU knows that a student has moved is if the student updates his address. Students have the opportunity to update their address each semester when they begin the registration process. In addition, they can also easily view and update their address information through UVLink. For more information, please visit our Address Update page.