UVU Catering Department
Catering with Excellence
POLICIES
Some things to keep in mind:
In order that you and your guests have a well- organized event, we ask that you adhere to a few basic guidelines.
UVU's Sorensen Student Center
is a smoke-free facility. In addition be aware that no alcoholic beverages are allowed on premises.
Menu Selection
Please remember to submit your menu selection by 10-14 Days before your event(the earlier the better). Selecting only one menu item for your entire group will always help in serving your event quicker, but you may choose an second entree if you choose (additional items will incur a $1.99 per person service charge). We ask that when there are two choices to be served you will be required to provide place cards indicating entree selection, remember only the confirmed number of entrees will be prepared. Due to Board of Health restrictions and department policy, NO outside food or beverages are permitted in the student center and no food extra meals will be allowed to be taken home. UVU Dining Services is the sole broker for ALL food and beverage served on campus.
Buffets
If you wish to have your event as a buffet instead of a served banquet, there will be an additional charge of $2.99 per person added to the highest entree' price, with a guaranteed minimum of 50 guests. You may pick two entrees; we will add two complimenting starches as well as two vegetables and three salads. For each additional entree' after the second, there will be an added charge of $1.75 per person to the highest entree' price.
Final Count
To allow our staff time to make full preparations, it is very important that you notify the catering office of the exact number of guests by 4 pm, three working days prior to the date of the event. Changes additions or orders placed less than 72 hours in advance will be subject to a 25% additional service charge. Please note you will be charged for the number of guests specified, even if the actual amount is lower. In the event additional guests arrive, it may be necessary to substitute menu items, which may result in service delays. Also note, that decreasing your guest counts more than 20% of the original count with in 2 days of the event date, will incur a service charge of $2.50 for each person not in attendance.
Deposit
For our off campus guests (those not using a campus cost-code), you will need to submit a non-refundable deposit amounting to 50% of the total billing with in 10 days of receiving your contract, which will be applied toward your final billing.
Payment
For wedding receptions/dinners or any other off campus group, we require a 90% deposit of total amount be made 5 working days prior to your reception or dinner date. All remaining balances will be billed to the given address within 2 weeks of the event. Full payment is due 10 days after the billing date unless billing arrangements have been made. Also please note that the prices quoted are subject to current Utah County, Orem City & Utah State Food Sales Tax, and a 18% Service Charge, which covers cost including set-up, teardown, stewarding, server wages, linens, dishes, and other items.
Gratuity
It's up to you, if you feel that you would like to reward your server(s) for exceptional service, you may do so. However, while it is greatly appreciated, a gratuity is certainly not mandatory, and will not be added to the bill.
Room Rental and Charges
Your room charges will be based upon the price per person of the meal charge and the length of time you need the room. Normally a minimum meal charge of $5.95 per person will cover the cost of the room for the first 3 hours.
Liability
UVU reserves the right to inspect and control all private events. We cannot assume responsibility for, damage to, or loss of any merchandise or articles left unattended in the building prior to, during, or after your event.
Centerpieces
UVU Catering normally provides fresh cut flowers as centerpieces; we will use what is available to us that week. If you have a specific request for type of flower we can make arrangements for you, at an additional charge, we also have other centerpieces available if you require something other than flowers.
Room Decor
You will be able to work with our set-up staff in order to arrange the room to fit your needs, if it is required. No items may be attached to the walls, doors or windows, without prior approval. Due to fire codes no entryways or exits may be blocked for any reason.
Wedding Cakes
We will make exception to the no outside food policy, in order to allow you to bring in your own wedding cake or birthday cake. There will be a service charge of .50 per person if you wish our catering staff to cut and serve your cake or to provide plates and flatware for your service.
Audio-Visual
We have a complete list of audio-visual equipment available and for more technical requirements; an A-V technician may be secured for an additional fee. These arrangements are made with the room set-up department.
Parking
There is a minimum cost of $7.50 per person to receive complimentary parking validations from Dining Services (valid only for Visitor Parking Lots). Parking validations are available for your guests through our catering coordinator, generally events in the evening do not require them (after 10:00 pm), however luncheons and early evening events will. Please let us know in advance the number of validations you will need (one per person is not necessary, only one per vehicle). We recommend you and your guests take a look at UVU's Visitor Parking information for all of your guest parking questions.
Taking Food Off Premises
Unless specifically ordered and contracted as carry-out items, no food or related products may be removed from the service area, except by authorized representatives of University Catering. University Catering cannot provide containers for packaging leftover food.
In the case of Buffet displays, in order to maintain a good appearance, additional food may be displayed which is over and above the guaranteed guest count and is NOT to be taken out under any circumstance. UVU Catering does utilize usable foods left from events in a variety of ways and does not throw out usable food items. This policy has been instigated to address the concerns of the Board of Health, toward food born illnesses.
Unless specifically ordered and contracted as carry-out items, no food or related products may be removed from the service area, except by authorized representatives of University Catering. University Catering cannot provide containers for packaging leftover food.
In the case of Buffet displays, in order to maintain a good appearance, additional food may be displayed which is over and above the guaranteed guest count and is NOT to be taken out under any circumstance. UVU Catering does utilize usable foods left from events in a variety of ways and does not throw out usable food items. This policy has been instigated to address the concerns of the Board of Health, toward food born illnesses.
ALL PRINTED PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
However UVU Catering will honor all prices quoted at the time the event is confirmed.