Position: Administrative Support II - Judicial Affairs
|Grade||Department||Position type:||Position Number|
|08||4AA – Department not found||Part-time||G99572|
Under the direction of the Program Coordinator - Student Judicial Affairs, the Administrative Support II / Ombudsperson will: provide administrative support to Director of Judicial Affairs; serve as ombudsperson for students; serve as a neutral mediator who will assist students in finding options within the guidelines of campus policies and the Students Rights and Responsibilities Code.
Essential Functions, Major Duties, and/or Accountabilities:
- Assist in general office duties and provides clerical support for Director of Judicial Affairs and other members of the staff.
- Help find useful options within campus policies, departmental procedures, student rights and responsibilities guidelines.
- Meet and greet students and the public; schedule appointment; receive and route incoming telephone calls.
- Listen objectively and neutrally to student problems; serve as a neutral mediator, as opposed to an advocate.
- Assist with the upkeep of Ombuds/ Judicial Affairs web content and design and assist with reports and other documents.
- Conduct limited research on various projects.
- Performs other job-related duties as assigned.
Special Requirements of the Position:
Graduation from an accredited institution with an associate's degree plus 1 year experience related to the summary of duties; OR any combination of education & experience related to the summary of duties totaling 3 years.
- Skill in the use of computers and computer software applications, including word processing, spreadsheets, e-mail, and databases.
- Skill in office methods, techniques, practices & procedures.
- Organization and database management and coordinating skills.
- Ability to record and transcribe meeting minutes.
- Ability to maintain confidentiality of information.
- Ability to perform a variety of administrative support duties with minimum supervision.
- Ability to meet and assist people of diverse backgrounds.
- Ability to maintain calendars and schedule appointments.
- Ability to gather data, compile information, and prepare reports.
- Ability to follow oral and written procedures & instructions.
- Ability to compose and edit written materials.
- Ability to communicate effectively, orally and in writing.
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.