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Position: Business System Analyst - Financial Aid

Grade Department Position type: Position Number
41 4BC – Department not found Full-time A98544

Position Summary:

Under the direction of the Senior Director of Financial Aid and Scholarships, the Business System Analyst - Financial Aid will: provide expert knowledge and assistance with Banner forms, reporting, automation, processes, and system usage to Financial Aid and Scholarships; support end-users on technical and functional issues; test systems prior to upgrade or new implementation; act as a liaison between functional and technical organizations on campus in a way that fosters communication and project success; work independently and apply a high degree of ingenuity in solving data-related issues that will impact faculty, staff, students and other campus departments; develop and prepare ongoing, periodic, automatic, and adhoc reports, queries, statistics, and summaries; balance multiple requests for service from multiple areas (management, operations, counseling, work study, aviation, athletics, finance, institutional research, informational technology, etc.) which are frequently subject to conflicting and pressing deadlines.

Essential Functions, Major Duties, and/or Accountabilities:
  • Manage multiple electronic data processes including Data load, job submissions, population selections, student email correspondence, and data exchanges with the DOE.     
  • Manage electronic data in multiple Financial Aid systems in an accurate, organized, concise, and accessible way.
  • Develop queries and reports for authorized personnel through SQL, Crystal, TOAD, and other data extraction tools.
  • Develop, test, and implement new or modified systems to meet changing FA requirements.
  • Administer, develop, and monitor security for Banner Financial Aid. Acts as Data Point Administrator for all third party Financial Aid and Scholarship systems.
  • Monitor information needs and design new or modify existing systems to meet changing requirements.    
  • Administer system upgrades including testing, research, and background for staff training.  
  • Diagnose difficulties with data extraction, manipulation, and develop/recommend solutions.  
  • Serve as a liaison with IT staff and other system representatives in resolving system related problems.    
  • Manage new year system roll, updating all Banner tables, processes, reports, and self-service.        
  • Perform miscellaneous job-related duties as assigned.

Supervisory Responsibilities:
  • N/A

Special Requirements of the Position:
  • N/A


Graduation from an accredited college or university with a bachelor degree in a related field and 1-3 years of directly related experience; OR an associate degree and 3-5 years of directly related experience; OR any combination of education and/or experience related to the summary of experience totaling at least 5 years. Knowledge of financial aid programs, processes, and systems including EDE, COD, SAIG, and UHEAA ONELink. 

  • Knowledge (one year) of using SunGard/SCT Banner.     
  • Knowledge of other relational databases such as MySQL, SQL Server or MS Access.   
  • Ability to use SQL and PL/SQL effectively within an Oracle environment.      
  • Knowledge and experience with programming languages, SCT Web Tailor, SCT Work flow.    
  • Skill in web page design and development. High technical aptitude; ability to research technical issues independently, learn quickly and pay attention to detail.    
  • Skill in using Crystal Reports, Job Submission, Business Objects Server and other report development and delivery tools. 
  • Knowledge of computer applications such as word processing, spreadsheets, database, power point, INTERNET tools, email systems, and other general computer skills.
  • Ability to effectively provide expert knowledge, advise, training and expertise to administration, faculty, staff and students.      
  • Skill in problem solving, technical troubleshooting, decision-making, and prioritization.   
  • Excellent organizational skills and highly motivated.           
  • Effective communication skills, professionalism and ethics and the ability to maintain confidentiality in regards to all federal and state regulations (i.e. FERPA, GRAMA, etc.).  
  • Experience working in a team-oriented, collaborative environment.    
  • Strong interpersonal and oral communication skills.

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.
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