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Position: Assistant Director - Deaf Services

Grade Department Position type: Position Number
39 4CB – Department not found Full-time A98654

Position Summary:

Recruit, interview, and hire all service providers for the Deaf and Hard-of-Hearing Services Program. Directs the Speech to text service provider program and monitors effectiveness. Determines salary based on certification, education, and experience of certified interpreters and cued language transliterates for faculty, staff, students and institution-related community events. Develops, implements, monitors, and manages program budgets and grants to insure compliance and fiscal responsibility, and makes all decisions related to this $500,000+ budget. Maintains services for all Deaf and Hard-of-Hearing students (approx. 133 + students annually). Protect UVU from potential legal consequences by employing high level judgment and discretion in the application of federal regulations and case law to determine appropriate accommodations. Chairs Professional Development Committee. Research and develop an official mentoring system for over 30 employees. Researches and oversees the process of grant proposals for Deaf and Hard-of-Hearing service programs, as well as, current and future grant implementations and day-to-day operations.


Essential Functions, Major Duties, and/or Accountabilities:
  • Directs services for all Deaf and Hard-of-Hearing students.
  • Conducts quarterly and yearly performance evaluations for full-time Deaf Service employees.
  • Develops, implements, monitors and manages deaf services financial program budgets and grants to insure compliance and fiscal responsibility, and make all decisions related to this budget exceeding $500,000.
  • Protects UVU from potential legal consequences by employing high level judgment and discretion in the application of federal/state law including but not limited to ADA Section 504, Utah Code 53A-26 305, GRAMA and FERPA to determine appropriate accommodations for the Deaf and Hard-of-Hearing.
  • Directs students' grievance investigations in accordance to federal/state legislation and UVU policies.
  • Enforces industry standards and the code of ethics as set by certification agencies that qualify interpreters/cued language transliterates.
  • Maintains a 600 + hours/week service provider schedule that meets the students' needs.
  • Provides on call services during evenings, weekends and holidays for staff, faculty and students.
  • Supervises six full-time staff members, 20-30 hourly interpreters/transliterates, 2-4 cued language transliterates and all student/interpreter, and manage payroll for all service providers.
  • Performs skill evaluation required for hiring; carry out disciplinary or terminating actions.
  • Acts as a liaison between the students, faculty members, deans, administration and interpreters.
  • Writes and implements policies and procedures related to protecting and guiding students, faculty, and administration in accordance with ADA regulation and other mandates.
  • Directs short and long range planning and implementation of Accessibility Services for the deaf and hard of hearing.
  • Researches and develops skill development activities to satisfy guaranteed hours and enhance the performance of all service providers.
  • Acts as chair of Deaf Services Professional Development Committee.
  • Establishes and maintains a research and resources library for the purpose of developing and improving the required certification and skill level of all service providers.
  • Oversees the organization of 8-10 continuing education workshops annually.
  • Develops marketing and retention strategies to attract and keep qualified employees.
  • Oversees the development and implementation of faculty/staff trainings regarding accommodative issues.
  • Collaborates with administration, deans, faculty, and department directors regarding UVU implementation of ADA guidelines.
  • Performs miscellaneous job-related duties as assigned.

Supervisory Responsibilities:
  • A99230 Advisor 35 Exempt Full-time.
  • Specialist 32 Exempt Full-time.
  • Specialist 32 Exempt Full-time.
  • Supervisor 34 Exempt Full-time

Special Requirements of the Position:
  • None.


      Bachelor degree in Social Sciences or a related field and three years of experience related to the summary of duties; or associate degree and five years of experience; or a combination of education and or experience related to the summary of duties totaling seven years. Intermediate Utah Certification or RID CI/CT or equivalent.


  • Knowledge of Deaf Culture.
  • Knowledge of RID's Code of Conduct.
  • Skills in ASL interpreting and transliterating techniques; ability to match students' preferences.
  • Interpersonal problem solving and decision making skills.
  • Ability to counsel students, public, and others.
  • Ability to maintain confidentiality.
  • Ability to meet and deal with the public.
  • Skill in supervisory methods and techniques.
  • Ability to communicate effectively.
  • Knowledge of accommodations and resources under the ADA.
  • Ability to resolve personnel issues and conflicts with faculty and staff members, service providers, and students.

This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.
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