Frequently Asked Questions
For other questions, use our Ask A Librarian service, call us at (801) 863-8840, or chat with us.
Finding Resources
You can access any article database from anywhere on or off campus. To access a list of databases by subject, select a broad subject area on the homepage (under the articles tab in the upper right of the homepage). If you are off campus, you will be prompted for your UVLink login and password for students, or your Novell login for faculty.
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The Library catalog allows you to locate books, videos, audiocassettes, CDs, CD-ROMs, and periodical titles in the Library. You can access our catalog from the Library homepage by using the search box in the upper right corner of the page, or by clicking on the "Books & Media" link.
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You can search for videos in our catalog by title or by subject. Just select the video title option below the search boxes to search by title. To search by subject, use the General Keyword search, type in a word that describes your topic and add "AND videorecording." This will limit your search to our video collection. Our video collection is located on the second floor.
How do I find articles from home?
You may access any database that UVU subscribes to from anywhere on or off campus. Students, use your UVLink login when prompted; faculty, use your Novell login. You will be prompted for this information when you click on the name of the database you want to search.
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How do I find full text copies of articles?
Use our Journals by Title
link on the homepage for a complete list of magazines, newspapers, and journals available from the Library. Journals that list a call number are located on the third floor. All others are available online.
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How do I find articles and books not at UVU?
Articles and books not owned by UVU can be requested through Interlibrary Loan. Ordered articles should be delivered electronically, if available, within two to seven days. Books take a bit longer, about seven to ten days, and can be picked up at the first floor Circulation Desk.
The link to Interlibrary Loan is on the Library's homepage, in the lower right corner.
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How do I find materials a professor has for my class?
Some professors will put items on reserve for the classes they teach. Reserve books are available at the first floor Circulation Desk. Some items may also be available electronically through Electronic Reserve, available from the Library's homepage.
How do I find materials at other university libraries?
You can access other libraries' catalogs from our homepage, via the Books & Media link. Search the catalog for the library you choose. You can check out books at any Utah college or university library (not public libraries) with your UVU student ID card.
Finding Help
| If you are having trouble with your research or finding what you need, ask for help at the Reference Desk. We are always happy to help with any questions or problems. | |
| Stop By: | Come by the Reference Desk on the first floor during the following hours:
Monday - Thursday 8:00 AM - 10:00 PM |
| Call Us: | Call (801) 863-8840 during the hours listed above to talk to a librarian. |
|
Chat: |
Chat with a librarian using our LiveHelp service during the hours posted above. |
| E-mail Us: | Submit a question through our Ask A Librarian e-mail service, and you will receive a response within 24-48 hours. |
How do I get answers to questions not listed here?
The quickest way to get assistance is to contact a librarian at the reference desk at (801) 863-8840 or use the Library's LiveHelp chat service. To access LiveHelp, visit the LiveHelp page. Another option is to submit questions to our Ask A Librarian email service.
Any unpaid fine or fee to the Library could result in a hold being placed on a student's UVU records. This will prevent the student from registering or obtaining transcripts until the situation is rectified. Payment for fines or fees can be made at the first floor Circulation Desk or at the cashier's office. For any questions related to Library fines or fees, contact Judy Robertson at (801) 863-8148.
How can I get help for technical issues logging into databases?
For basic troubleshooting tips, see our Off Campus Access Troubleshooting Tips page.
Using the Library
Your UVU OneCard is your Library card. To get a OneCard, visit Campus Connection. If you have never checked out from us before, you will need to register your card at the first floor Circulation Desk.
How can I check out Library materials?
Take your materials—books, videos, or CDs— to the first or second floor Circulation Desks. If you have never checked out from us before, you will need to register your card at the first floor Circulation Desk. Please see our check out times.
How do I check out books if I'm not a student?
Community patron cards may be purchased for $20.00 per year. Alumni may purchase a community patron card for $10.00 per year with a current alumni ID. For more information on obtaining an alumni card, contact the UVU Alumni Association at (801) 863-8179.
How can I use the Library computers?
All of the computers in the Information Commons on the first floor are available for student, staff, and faculty use. Simply login with your UVLink information (students), or your Novell login (faculty and staff). The computers have the complete Microsoft Office and OpenOffice suites. The Macintosh computers behind the Reference Desk also have multimedia programs like Photoshop and Final Cut Pro installed.
Guests: If you need to use a computer but are not a current student or member of the faculty or staff, you will need to visit the Reference Desk on the first floor to be logged in as a guest.
How can I renew Library materials?
To renew books, audiocassettes, music CDs, CD-ROMs, or Library-owned videos, you may click on the My Account link from the homepage, call the Library at (801) 863-8265, or come to the first Circulation Desk. Distance learning videos and reserve items may not be renewed.
About the Library
The UVU Library is located to the north east of the Liberal Arts building.
How do I make a suggestion or comment about the Library?
We would love any input you might have on resources and services for the Library. You can leave comments in the Suggestion Boxes in the Library, complete our online suggestion form, or send an email to Lesli Baker at bakerle@uvu.edu.
How can I check Lost and Found?Lost and found stations are located at both the first floor and the second floor Circulation Desks. Ask an attendant for assistance.
How can I make a donation to the Library?
Donations are appreciated and encouraged. When donating Library materials we will need your name, address, phone number and/or email address, the type of donation (books, magazines/ journals, or other), the number of items donated, and an estimated value if you would like to use the donation as a tax deduction. To donate materials or money to the Library contact Mike Freeman, Library Director at 863-8751. You may also make monetary donations online.
How can I suggest a book for the Library to purchase?
We welcome suggestions for the Library to purchase. If there is a book, video, CD, or other item you would like to see in the Library's collections, tell us about it by filling in a Library Purchase Request form.
Contact Us
- LiveHelp
- Reference Desk: (801) 863-8840
