Last Update: December 2, 2009
A patron must present either their ID or their UVID number, either in person or on the telephone, before any information will be given concerning:
When speaking to a family member and not to the patron, information about the material
should be restricted as to information that does not reveal the content.
If information is requested by a person other than the patron, the staff should state that they are only permitted to discuss specific information with the patron.
Address, phone numbers, or any other personal information from a patron's record may not be given out.