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A Division of Technology Support Services 

Frequently Asked Questions

Q. Why can't I log in to the System?

A.Use your UV ID to log in to the System. If your UV ID does not work, we may not have you in our system. Please call us at ext. 1111, and we will be glad to add you as a user.

Q. What type of cable do I need to display my Laptop in a classroom?


A. You will need a "male to male" VGA cable. If you would like to hear audio from the laptop through the system speakers, you will also need a "male to male" 1/8" audio cable (usually an option only in Media Enhanced rooms).

Q. Where can I get a cable to hook up my Laptop?

A. The Library Circulation Desk has them available for checkout to Faculty. Media Services can also check them out from our office in LA 014. They are also available for purchase at the Bookstore.

Q. I cannot get my Laptop to show up on the screen. What gives?

A. There are a number of reasons why this might be happenning:

  • Check to make sure the VGA cable is securely connected to the output of your Laptop.
  • Check the VGA cable for Damage (bent pins especially, are quite common).
  • Make sure "COMP" is selected as your source on the media control panel.
  • In rooms with another computer (most computer labs and WB Building Media Enhanced classrooms), there is a button on the touch panel that switches between the Laptop and the other computer. Make sure it is switched to "Laptop".
  • You must set up your Laptop to send a signal from the VGA output. How to do this will vary with each Laptop. It will most likely be a keystroke involving the "Fn" key. Please check your Laptop manual for specific instructions for your Laptop.

Q. Can I get a Cable TV line ran to my office/department?

A. Please contact Telephone Services. They can be reached at ext. 8157.

Q. Where can I find a list of Cable Channels available on Campus?

A.  CATV Channel Lineup
25 CNBC 57 USA
26 Animal Planet 58 Comedy Central
27 Nickelodeon 59 E! - Entertainment
28 ABC Family 60 Style
29 The Cartoon Network 61 Discovery
30 TLC - The Learning Channel 62 KUTV 2 (CBS)
31 CMT - Country Music Television 63 History
32 TBS 64 KTVX 4 (ABC)
33 Disney Channel
65 KSL 5 (NBC)
34 Versus 66 Travel
35 ESPN 67 KUED 7 (PBS)
36 ESPN2 68 TV Land
37 The Mtn.
69 KUEN 9
38 AMC - American Movie Classic 70 BYU TV
39 TNT 71 KBYU 11 (PBS)
40 Food Network 72 C-SPAN
41 CNN 73 KSTU 13 (FOX)
42 CNN Headline News 74 KJZZ 14
43 FX 75 KUCW 30 (PAX)
44 TruTV 76 KUPX 16 (ION)
45 HGTV - Home & Garden 77 UVU 17
46 Lifetime 78  
47 The Weather Channel 79 CSPAN2
48 MSNBC 80 Telemundo
49 Fox News 81 Univision
50 A&E 82 Telefutura
51 Spike TV
84 Galavision
52 FSN - Fox Sports Net 92  
53 VH1 93 UVU Info
54 Oxygen Channel 94  
55 MTV 101-111 Distance Education Campus Channels
56 BET - Black Entertainment TV    
Media Technology Support & Integration: media@uvu.edu | Media Helpdesk: 801.863.1111 | Media Office: 801.863.6700 | Location: LI 321
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