Rental Policy mountain icon

Deposit

A valid credit card belonging to the renter must be left at the time of check-out.

Check-Out

You are responsible for inspecting all equipment and making sure that all parts are present and in working condition. Please examine rental equipment and note any previous damage on the rental agreement. This process takes time, allow 10 minutes to an hour, depending on the items rented. There will be no equipment checked out less than 15 minutes before store closing.

Check-In

All equipment is due by 3:00pm on the due date. If the equipment is returned damaged, an appropriate charge will be assessed for repairs. If equipment is returned dirty or wet, you will be charged a cleaning fee. Again, allow ample time for the check-in process. Please do not jeopardize another person's trip by returning equipment late.

Late Fees

Each day equipment is late, the full day fee will be added.

Reservations

Reservations can only be made on water equipment (Rafts, Canoes, Kayaks, and Stand-Up Paddle Boards). All reservations require a non-refundable deposit of one half of the total rental amount at the time of the reservation.

Cancellations

If you must cancel your reservation, you must do so seven days before your pick-up date. If you do not, you will be charged the full amount of your reservation.

OAC Adventure