Past Outages Reports
November 2, 2009 Banner outage
Systems Affected: Banner INB and Banner Self Service
Registrations systems were affected during heavy registration period
Start Time: 7:53am outage was first reported
Time: 10:42am Banner working except pre-requisite checking in registration
End Time: 11:20am everything working including registration and prequisite checking
Executive Summary:
Banner was reported down at 7:53am. It is suspected that the actual time was approximately 2:00am. Problem was with the database and processes accessing it. Servers were eventually re-booted, database checked and restarted and system resumed functioning. Pipes used in prequisite checking for registration died shortly after system started working. They were discovered and restarted. Everything returned to normal at 11:20am.
Systems Affected: Banner INB and Banner Self Service
Registrations systems were affected during heavy registration period
Start Time: 7:53am outage was first reported
Time: 10:42am Banner working except pre-requisite checking in registration
End Time: 11:20am everything working including registration and prequisite checking
Executive Summary:
Banner was reported down at 7:53am. It is suspected that the actual time was approximately 2:00am. Problem was with the database and processes accessing it. Servers were eventually re-booted, database checked and restarted and system resumed functioning. Pipes used in prequisite checking for registration died shortly after system started working. They were discovered and restarted. Everything returned to normal at 11:20am.