Installing Cisco Jabber


  1. Request the software from IT (
  2. Once the software has been downloaded, locate the file and begin the installation. Follow the on-screen instructions to complete the installation.
  3. Once you’ve installed the client, you will need to configure it.
    1. Open the client and click the settings button in the bottom right corner. You should see 3 blanks: Internal Server, External Server, and Sip Domain. (The correct values to input in these fields can be obtained from IT):
      Configure JabberConfigure Jabber
  4. After the Jabber client has been configured, you can log in and begin using Jabber.
Using Jabber
  1. You can choose the audio and video settings for Jabber by opening the Settings panel by click on the Settings icon in the upper right corner of the Jabber window:
    Jabber Settings
  2. To add contacts, you can search for users using the search box, or by adding their contact information manually:
    Add Contact

    Add a Contact
  3. When you wish to video conference with one of your contacts, click on the "Start" icon next to their user name:
    Call a Contact
  4. Jabber will "call" your contact. Once they accept the call, you can begin your video conference:
    Calling a Contact