Get Help Before a Conflict Escalates

WHAT'S AN OMBUDS?

om-buh dz, n.: a person who investigates and attempts to resolve complaints and problems between students and the University

The Ombuds is confidential, multipartial, independent.

Within the UVU community, misunderstandings and disagreements needing resolution occur. The UVU Ombuds is one who is familiar with campus policies, student's right and responsibilities, and can help find useful options within these guidelines. In order to serve as a mediator, as opposed to an advocate, the Ombuds neutrally and objectively listens to all problems. We hope you use this person as a resource for help in a variety of difficult situations.

WE CAN HELP WITH

  • Maintaining your rights on campus
  • Mediation of interpersonal conflicts
  • Academic complaints and conflicts
  • Discrimination
  • Grading procedure disputes
  • School policy and procedures
  • Housing/Landlord disagreements
  • Other problems or disputes

COMMON CONFLICTS WE SEE

  • Grade disputes
  • Student/faculty disagreements
  • Policy issues and rights violations
  • Roommate/landlord conflicts
  • Discrimination complaints

THE OMBUDS CAN

  • Listen, without being Judgmental
  • Provide Information and referrals
  • Perform mediation between disputing parties
  • Help develop options for resolving problems or conflicts at college
  • Offer a neutral perspective
  • Prevent negative conflict through early intervention

THE OMBUDS CAN'T

  • Advocate for individual, or the college
  • Assist if you are engaged in a formal grievance process or are represented by legal council
  • Keep records
  • Testify at formal legal proceedings

MEDIATION SERVICES


Contract of Confidentiality:
All conversations with the Ombuds are confidential. The Ombuds will not disclose any part of your conversation without your prior permission and no records are kept regarding your complaints. If a matter becomes a formal action you cannot request the Ombuds to advocate against, for, or in support of any position. This contract is absolute and non-negotiable

UVU Students

CONFIDENTIALITY STATEMENT

All conversations with the Ombuds are confidential. The Ombuds will not disclose any part of your conversation without your prior permission and no records are kept regarding your complaints. If a matter becomes a formal action you cannot request the Ombuds to advocate against, for, or in support of any position. This contract is absolute and non-negotiable.

OTHER OMBUDS SERVICES & WORKSHOPS

  • Understanding personal conflict styles
  • Building dialogue skills
  • Conflict coaching
  • Facilitated dialogue
  • Mediation and conciliation

CONTACT US

Ombuds
Maren Turnidge
MarenT@uvu.edu
(801) 863-7237

Our offices are located in SL 212b.