Ombuds

What is an Ombuds? Within the UVU community, misunderstandings and disagreements needing resolution occur. The UVU Ombuds is one who is familiar with campus policies, student's right and responsibilities, and can help find useful options within these guidelines. In order to serve as a mediator, as opposed to an advocate, the Ombuds neutrally and objectively listens to all problems. We hope you use this person as a resource for help in a variety of difficult situations.

What can the Ombuds Do?
	Listen, without being Judgmental Provide Information and referrals Perform mediation between disputing parties Help develop options for resolving problems or conflicts at college Offer a neutral perspective Prevent negative conflict through early intervention

What can't the Ombuds Do?
	Advocate for individual, or the college Assist if you are engaged in a formal grievance process or are represented by legal council Keep records Testify at formal legal proceedings

Mediation

• Request for Mediation (pdf)
• Agreement to Mediate (pdf)
• Preparation for Mediation (pdf)
• Mediated Agreement (pdf)

Contract of Confidentiality:
All conversations with the Ombuds are confidential. The Ombuds will not disclose any part of your conversation without your prior permission and no records are kept regarding your complaints. If a matter becomes a formal action you cannot request the Ombuds to advocate against, for, or in support of any position. This contract is absolute and non-negotiable

Contact the current Student Ombuds, Ashley Robertson, at 863-8665 or visit SC 107.