Topics A-Z

Academic Advising

OTL Support Services will help you with any of your course specific questions or concerns.  If you require program advisement please contact your academic advisor.  If you are unsure who your advisor is, please refer to the main Academic Advisement website

Academic Tutoring

Local online students have full access to UVU Academic Tutoring. Online tutoring may be available soon. Please see the Academic Tutoring website for further information.

Admissions

Students wishing to take online classes must first be admitted to UVU through the regular admissions process.

Canvas

Canvas is the current Learning Management System (LMS) used for online course materials for UVU. Students can access the online components of their courses through myUVU by clicking on the Canvas icon in the upper right corner, or by using this link.

Canvas Quick Start Guide

You can access Canvas tutorials through their course guides page.

Communication with Instructor

For most online courses you will communicate with the instructor through Canvas Inbox which is also referred to as Conversations. Many instructors post in their syllabus how often they respond to student correspondence, and most instructors respond within at least two business days. View a tutorial to learn how to use Conversations Inbox.

Communication with other Students

You may be able to communicate with other students in your course on Canvas through Conversations Inbox, Discussions, and Chat.

Course Specialist/Canvas Support

Each online and hotbunk hybrid course section is assigned a course specialist/canvas support to assist with technical and logistical questions or concerns. Course specialists send emails through the myUVU system at the beginning of the semester to welcome students. To find out who is the course specialist for your class, click on the "Get Help" from the menu items in your course. Please be aware that course specialists cannot provide mentoring, advising or other academic support.

CRN

A CRN or Course Registration Number, is a 5-digit number that helps you register for the specific course you want. You can find the Distance Education section you want on our Course Listing and then simply type it into the Add/Drop worksheet when you register on myUVU.

E-portfolios

E-portfolios are used in some UVU courses to demonstrate the progression of students' work through a semester and to continue on through their college career. Refer to your course for instructions on how to use the type of e-portfolio that your instructor has chosen. If you have technical questions the course specialist assigned to your course will also be able to help you.

Exam Proctoring

Some online courses require proctored exams, which can be taken at the UVU testing center or a certified exam proctor site. General testing procedures can be found under our Exam Proctoring page.

Fees

Tuition for online courses is the same as regular tuition and fees for on-campus classes. Current tuition rates can be found on the UVU Tuition & Fees page.

Financial Aid

Online courses are eligible for regular financial aid. Please see the UVU Financial Aid website for information.

Global Aviation Program

OTL Support Services supports all the online general education courses utilized by the Global Aviation Program. The support team will be able to help you with any of your questions or concerns specifically related to the general education courses. Please see the Global Aviation website for program specific information and advising.

Hybrid Courses

Hybrid courses meet in the classroom and online, allowing students to benefit from the best of both face-to-face and online instruction. OTL Course Specialists are available to help with any technical questions you have for the online component of the course.

Math Lab

Local online students have full access to the UVU Math Lab on the Orem Campus. Online tutoring is now available through Pearsons SMARTTHINKING service. Please see the Math Lab website for further information.

Notifications & Settings in Canvas

Students and instructors can update their settings and notifications in Canvas to receive contacts in their preferred method. Tutorials are available in the Canvas Guides for User Settings and Notification Preferences.

Online courses

Online courses offer convenient access to course materials and a variety of instructional media, as well as interactions with instructors and classmates using the latest technologies. Online courses follow the UVU semester with course deadlines throughout in order to provide a robust educational experience for students.

Registration

Student registrations for hybrid, online, and broadcast courses are managed through the regular UVU registration and waitlist processes. After the waitlist timeframe is completed students must follow the instructor and academic department approval processes.

Section #s

Regular online course sections begin with an X (i.e. X01, X02) with sections X51-X59 designated for the Global Aviation and Emergency Services online out of state programs.

State Authorization

State colleges and universities must obtain authorization from other states in order to offer online classes throughout the country. View a list of states authorized for UVU online courses.

Submit an Assignment

Assignments are usually submitted online through Canvas. Here is a Canvas tutorial [https://community.canvaslms.com/docs/DOC-1290] that will help you learn how to submit an assignment.

Textbooks

Most of your courses will require additional course materials in the form of textbooks, website access codes, and clicker technologies. Some materials can only be purchased through the UVU Bookstore. We have posted updated course materials lists on our Student Resources page.

Technical Support

Basic technical assistance is provided for any UVU faculty or students experiencing issues with the online component of their course. Please see our Contact Us page to find the right staff member to help you with your question.

Third Party Software

Some online courses use third party or publisher materials that navigate away from Canvas. If you have technical questions within the third party materials you will need to contact either the instructor or the technical support for that website. Office of Teaching & Learning does not have access to provide the technical support for these external sites.

Tuition

Tuition for online courses is the same as regular tuition and fees for on-campus classes. Current tuition rates can be found on the UVU Tuition & Fees page.

Tutoring

Local online students have full access to UVU Academic Tutoring. Online tutoring may be available soon. Please see the Academic Tutoring website for further information.

TV Courses

A limited number of TV Broadcast courses remain available for students to register for. Course lectures are broadcast at scheduled times throughout the semester on local cable and PBS channels, and online materials are provided on Canvas. See the broadcast schedule in the course on Canvas to find the times and channels.

Veterans

See the UVU Veterans webpage for information on taking classes with veteran benefits.

Waitlist

The Waitlist feature is available when registration opens, and closes at midnight on the day before students are required to use Add Cards for late registration. Specific dates are noted on the Student Timetables (maintained by the Registrar's Office). Review this tutorial for further instructions.

Writing Lab

Local online students have full access to the UVU Writing Lab on the Orem Campus. Online web conferences can now be scheduled for distance students. Please see the Writing Lab website for further information.