Utah Valley University Parking Services - Frequently Asked Questions (FAQ) and New
Welcome to the FAQ and Updates page for UVU Parking Services. Within this page you
will find answers to our most frequently asked questions, as well as new updates or
forthcoming changes to parking on the UVU campus. Please check back here often for
the most up to date information.
Frequently Asked Questions (Updated January 28, 2014)
- I heard that you don't ticket the first week of school, is that true? No, parking services does issue tickets during the first week of school, as we do
any other week of the semester. Often, during the first week we issue more warnings
than normal to inform new students of the need for a permit. Parking enforcement applies
year round. The only times we do not ticket for permit related issues in yellow/purple
student lots are during school holidays, weekends, after 5pm on weekdays, and in-between
semesters when school is not in session (employee lots and pay lots are still enforced
during school breaks). All other times, a permit is required. All parking regulations
are enforced throughout the semester. There is no official policy in place for not
ticketing at the beginning of a semester.
- With the UTA Frontrunner train station by West Campus, will UVU be running a shuttle
bus to that location? UVU will not be running its own shuttle service to West Campus or the Frontrunner
station. Riders of the train service will be able to take a UTA bus from the station
to the UVU main campus. UTA has a bus route between both location roughly every 15
minutes to accommodate students and faculty. Please check with UTA for more details.
- What happened to the night permit? Because parking services does not require parking permits in regular yellow/purple
student and green employee stalls after 5pm, we retired the night permit option. Vehicles
parked on campus before 5 pm will need the appropriate permit. Note: Pay lots require
payment from 5 am through 10 pm, seven days a week.
- I need to add or change a license plate registered to my permit, or I have a new vehicle
with no plates yet. Please call our office at 801-863-8188 and we will gladly add or change license plates
on your permit for you. If you have a new vehicle with a temporary state tag, please
let us know the tag number found on that temporary license plate tag and we will add
it to the system until you receive your plates. Once you receive plates, please remember
to contact us with that information to avoid receiving a citation.
- Where can I get a permit? Parking permits are available online at www.uvu.edu/parking. They are also available in our office located at 936 S. 400 W.
- What days and hours are parking rules enforced? UVU Parking policy is enforced 24 hours a day , 7 days a week. But, the requirement
for a permit in green employee and yellow/purple student stalls is only enforced Monday
through Friday from 5 am to 5 pm. Permits are not required to park in student lots
on campus during weekends or official school holidays. Parking in pay lots or the
Parking Garage requires payment from 5 am through 10 pm, seven days a week. Any specially
marked stalls or parking areas will be monitored seven days a week.
- Is Summer parking free? All students may obtain a parking permit for Summer Semester at no charge, but a
permit is still required to park on campus. Vehicles with no permit registered will
be cited as per regulations. Parking in the Parking Garage or pay lots will require
paying the posted rate year-round.
- I am a student employee or hourly/part time employee, can I get an employee permit? Per campus policy, no student employee may receive a UVU employee parking permit,
regardless of number of classes being taken. Classified hourly/part time employees
may receive an employee permit as long as they are enrolled in less than 7 credit
hours of courses. If a part time employee goes above 7 credit hours of courses, they
must notify parking services and return the employee permit, if applicable. Parking
Services will monitor the status of part time employees regularly. Full time salaried
employees may have an employee permit regardless of credit hours taken.
- I am a visitor on campus, where can I park? UVU has a new 456 stall Parking Garage as of Fall 2013. This garage is available
for any visitor to UVU. Those parking in the garage or the Admissions Meter/Lakeside
Visitor Lots in front of campus must pay the posted rate. These lots utilize pay-by-space
parking, with pay stations conveniently located in the facility that accept all major
credit cards and cash payments (no coins). UVU no longer issues temporary visitor
permits as of Fall 2013, all visitor parking is located in these three hourly-rate
lots. Visitors with state-issued disabled license plates or placards may park in our
visitor pay lots, in the designated ADA stalls, for up to 2 hours at no charge. Parking
in these disabled stalls longer than 2 hours will require payment at the posted rate.
- I received a citation and want to contest it, where can I go? Citations may be appealed within 10 calendar days of their issue. You may appeal
a citation online at the parking website, or you may fill out an appeal form at the
parking office. We also have in-person appeals in the parking office on Tuesdays from
10 AM to 11 AM, or Thursdays from 2 PM to 3PM.
- I have a Purple Permit and lot L10 is full, where else can I park? Because the Purple Permit for lot L10 is free of charge, it is a popular permit.
Per campus administration we cannot set a limit on the amount of these permits we
issue, so lot L10 is frequently full. For those that wish to park in L10 we recommend
that you arrive to school at least 45 minutes before class starts to give time for
obtaining a stall and getting to class. When L10 is full, your other options are to
park in the hourly parking in the Parking Garage or Lakeside Visitor Lot, paying the
regular fees there. If you routinely find that L10 is full during the time you need
to park in that lot, we recommend that you consider purchasing a Yellow Permit, as
this permit will allow you a much larger area to park in.
- Why do I have to pay for a permit when I already pay tuition? Parking Services is a fully self funded operation at the UVU campus. None of your
student tuition, fees, or tax dollars, are put towards the operation of Parking Services.
All of the parking lots, maintenance, snow removal, lighting, striping, enforcement,
etc is paid for by these permit fees and citation revenue. This means that only those
that use the parking lots on campus are paying for them. We encourage the use of alternate
transportation, carpooling, biking, and walking as means to travel to the UVU campus
for those that wish to avoid purchasing a parking permit.
- Why am I not able to use my student or employee parking permit in the Parking Garage? The parking garage was built on a bond that must be repaid. As part of that bond
agreement, all visitor parking revenue at UVU is being placed in a separate fund to
cover the costs of visitor parking facilities, including the parking garage. No regular
student permit revenues will be used to pay for the garage. It is a self-funded entity,
which requires any person that parks in it to pay the posted hourly rate. There is
a specific parking garage permit available for those that wish to park regularly in
Recent/Upcoming Changes (Updated December 16, 2013)
- As of Summer 2013, parking Lot L7 was lost to make space for the Classroom Building.
To help offset that loss in student parking, the majority of lot L4 was changed to
a yellow student lot.
- As of Fall 2013, there is no longer a campus shuttle service available at UVU after
5 pm. Permits are not required on campus in student or employee lots after 5 pm.
- As of Fall semester 2012, UVU changed how we issue and deal with vendor parking on
campus. This was done to better administer the issuance of these important permits
to ensure usage conforms with their intended use. Please see the VENDOR page to learn more.
- Utah Valley University is a busy campus. To better handle the increasing vehicle presence
on campus, a new 456 stall parking structure was built in the old location of the
Sorensen Visitor Lot. This structure is primarily used by hourly parkers, but a premium
parking permit is available for purchase as well, contact our department if you desire
to purchase a garage permit.
- The parking lot next to the Health Professionals building was changed to a regular
yellow student lot in Summer 2012. In order to park at the HP building, you will need
a yellow or employee permit. Students that were previously using orange or purple
permits in this area will need to purchase a yellow permit in order to park there.
For those that wish to park in L10 and shuttle over to the HP building, UTA offers
a bus route every 15 minutes between both campuses. You can purchase an annual UTA
bus pass for a reduced rate at Campus Connection.
- UVU uses a License Plate Based permit system. What this means for our students and
employees is that you will no longer receive a hangtag to park, but we will use your
license plate number as your permit. The parking zones will remain the same and the
prices will be the same. The only difference for the customer is you will no longer
have a hangtag to worry about, your vehicle license plate will be your permit. Starting
immediately, Parking Services will be requiring your vehicle license plate number
and make/model info when you purchase a permit. If you drive multiple vehicles, please
see the following:
- Employees may register up to three vehicles to their employee permit. Only one of
these vehicles may be on campus at a time. A citation will be issued if two vehicles
on one permit are found on campus within an hour of each other. NOTE NO VEHICLE MAY BE ASSOCIATED TO MORE THAN ONE PERMIT, if you share a vehicle
with someone else on campus, you must decide which permit that vehicle will be associated
- Students may register up to two vehicles to their student permit. Only one of these
vehicles may be on campus at a time. A citation will be issued if two vehicles on
one permit are found on campus within an hour of each other. NOTE NO VEHICLE MAY BE ASSOCIATED TO MORE THAN ONE PERMIT, if you share a vehicle
with someone else on campus, you must decide which permit that vehicle will be associated
- You may have already noticed a number of "UVU License Plate Only" stalls marked on
campus. These stalls are reserved for vehicles that have a UVU License Plate from
the DMV. All other parking rules still apply to these stalls, if it is in an employee
section, the person must have an employee permit to park in the stall (in addition
to a UVU License Plate). Also, persons with disabled permits may only park in these
designated stalls if they also have a UVU License Plate. In other words, only vehicles
with a state-issued UVU License Plate and the appropriate UVU parking permit are allowed
to park in these stalls.