Utah Valley University Parking Services - Frequently Asked Questions (FAQ) and New Updates Page

Welcome to the FAQ and Updates page for UVU Parking Services. Within this page you will find answers to our most frequently asked questions, as well as new updates or forthcoming changes to parking on the UVU campus. Please check back here often for the most up to date information. 

Frequently Asked Questions (Updated December 10, 2012)

• I heard that you don't ticket the first week of school, is that true? No, parking services does issue tickets during the first week of school, as we do any other week of the semester. Often, during the first week we do issue more warnings than normal to inform new students of the need for a permit. Parking enforcement applies year round. The only times we do not ticket for permit related issues are during school holidays, weekends, after 7pm on weekdays, and in-between semesters when school is not in session. All other times, a permit is required. All parking regulations are enforced throughout the semester. There is no official policy in place for not ticketing at the beginning of a semester.
  
  
• With the UTA  Frontrunner train station by West Campus, will UVU be running a shuttle bus to that location? UVU will not be running its own shuttle service to West Campus or the Frontrunner station. Riders of the train service will be able to take a UTA bus from the station to the UVU main campus. UTA has a bus route between both location roughly every 15 minutes to accommodate students and faculty. Please check with UTA for more details.
  
  
• When is a night permit valid, and can I park in the day with a night permit? A night permit is valid in any student or employee stall on campus after 4:15 PM. A student with a night permit may park during the day in lot L10 (the Purple Lot).
  
  
• I need to add or change a license plate registered to my permit, or I have a new vehicle with no plates yet. Please call our office at 801-863-8188 and we will gladly add or change license plates on your permit for you. If you have a new vehicle with a temporary state tag, please let us know the tag number found on that temporary license plate tag and we will add that to the system until you receive your plates. Once you receive plates, please remember to contact us with that information to avoid receiving a citation.

• Where can I get a permit? Parking permits are available online at www.uvu.edu/parking. They are also available in our office located at 936 S. 400 W. Permits are no longer available at the campus One Stop.
  
  
• What days and hours are parking rules enforced? UVU Parking policy is enforced 24 hours a day , 7 days a week. But, the requirement for a permit on campus is only enforced Monday through Friday from 6 am to 7 pm. Permits are not required to park on campus during weekends or official school holidays.
  
  
• Is Summer parking free? All students may obtain a parking permit for Summer Semester for no charge, but a permit is still required to park on campus. Vehicles with no permit registered will be cited as per regulations.
  
  
• I am a student employee or hourly/part time employee, can I get an employee permit? Per campus policy, no student employee may receive a UVU employee parking permit, regardless of number of classes being taken. Classified hourly/part time employees may receive an employee permit as long as they are enrolled in less than 7 credit hours of courses. If a part time employee goes above 7 credit hours of courses, they must notify parking services and return the employee permit, if applicable. Parking Services will monitor the status of part time employees regularly. Full time salaried employees may have an employee permit regardless of credit hours being taken.
  
  
• I am a visitor on campus, where can I park? UVU has an hourly Visitor Lot right in front of the Woodbury Business building; the Lakeside Visitor Lot. This lot is available to visitors and costs $2 an hour. Visitors may also stop by the main parking office, or give us a call, to obtain a visitor day permit as well. Visitor permits are only available to visitors at UVU, identification will be checked to verify you are not a student or employee of the University. We will need the license plate number and make/model information of your vehicle. 
  
  
• I received a citation and want to contest it, where can I go? Citations may be appealed within 10 calendar days of their issue. You may appeal a citation online at the parking website, or you may fill out an appeal form at the parking office. We also have in-person appeals in the parking office on Tuesdays from 10 AM to 11 AM, or Thursdays from 2 PM to 3PM.
  
  
• I have a Purple Permit and lot L10 is full, where else can I park? Because the Purple Permit for lot L10 is free of charge, it is a popular permit. Per campus administration we cannot set a limit on the amount of these permits we issue, so lot L10 is frequently full. For those that wish to park in L10 we recommend that you arrive to school at least 45 minutes before class starts to give time for obtaining a stall and getting to class. When L10 is full, your other options are to park in the hourly parking in the Lakeside Visitor Lot, paying the regular fees there, or you may come to the parking office and buy a temporary yellow day permit for $2 a day. If you routinely find that L10 is full during the time you need to park in that lot, we recommend that you consider purchasing a Yellow Permit, as this permit will allow you a much larger area to park in.
  
  
• Why do I have to pay for a permit when I already pay tuition? Parking Services is a fully self funded operation at the UVU campus. None of your student tuition, fees, or tax dollars are given to Parking Services. All of the parking lots, maintenance, snow removal, lighting, striping, enforcement, etc is paid for by the permit fees and citation revenue. This means that only those that use the parking lots on campus are paying for them. We encourage the use of alternate transportation, carpooling, biking, and walking as means to travel to the UVU campus for those that wish to avoid purchasing a parking permit.

Recent/Upcoming Changes (Updated February 11, 2013)

• As of Fall semester 2012, UVU changed how we issue and deal with vendor parking on campus. This was done to better administer the issuance of these important permits to ensure usage conforms with their intended use. Please see the VENDOR page to learn more.
  
  
• Utah Valley University is a busy campus. To better handle to increased usually increasing vehicle presence on the campus, a new 450 stall parking structure is being built in the old location of the Sorensen Visitor Lot. This structure will be primarily used by hourly parkers, but a premium permit will be available for purchase to park in the structure as well. We anticipate that the structure will be complete during the Fall of 2013.
  
  
• The parking lot next to the Health Professionals building was changed to a regular yellow student lot this summer. This was an administrative change made outside of parking services. In order to park at the HP building, you will need a yellow or employee permit. Students that were previously using orange or purple permits in this area will need to purchase a yellow permit in order to park there. If you do have an orange permit, it is still valid in the evenings in all yellow and employee lots, and in lot L9 on main campus during the day. For those that wish to park in L10 and shuttle over to the HP building, UTA offers a bus route every 15 minutes between both campuses. You can purchase an annual UTA bus pass for a greatly reduced rate at Campus Connection.
  
  
• UVU uses a License Plate Based permit system. What this means for our guests is that they will no longer receive a hangtag to park, but we will be using your license plate number as your permit.  The parking zones will remain the same and the prices will be the same. The only difference for the customer is that you will no longer have a hangtag to worry about, your vehicle license plate will be your permit. Starting immediately, Parking Services will be requiring your vehicle license plate number and make/model info when you purchase a permit. If you drive multiple vehicles, please see the following:

• • Employees may register up to three vehicles to their employee permit. Only one of these vehicles may be on campus at a time. A citation will be issued if two vehicles on one permit are found on campus within an hour of each other. NOTE THAT NO VEHICLE MAY BE ASSOCIATED TO MORE THAN ONE PERMIT, if you share a vehicle with someone else on campus, you must decide which permit that vehicle will be associated with.
    
    
  • Students may register up to two vehicles to their student permit. Only one of these vehicles may be on campus at a time. A citation will be issued if two vehicles on one permit are found on campus within an hour of each other. NOTE THAT NO VEHICLE MAY BE ASSOCIATED TO MORE THAN ONE PERMIT, if you share a vehicle with someone else on campus, you must decide which permit that vehicle will be associated with.

• You may have already noticed a number of "UVU License Plate Only" stalls marked on campus. These stalls are reserved for vehicles that have a UVU License Plate from the DMV. All other parking rules still apply to these stalls, if it is in an employee section, the person must have an employee permit to park in the stall (in addition to a UVU License Plate). Also, persons with disabled permits may only park in these designated stalls if they also have a UVU License Plate. In other words, no vehicle without a state-issued UVU License Plate is allowed to park in these stalls.