Huff, Steven
Steven Huff UVU
 
Department:
Title: Assistant Professor - Marketing
Office: WB 232
Email: huff@uvu.edu
Phone: (801) 863-8863
Fax:
Mail Code: 288

Education

    • Ph.D. UC Berkeley, Haas School of Business, Business Administration, 2008
    • M.B.A. BYU, Marriott School of Management, Marketing emphasis, 2002
    • B.S. Utah State University, Computer Engineering, 1998

     

    Academic Experience

    • 2012-Current: Assistant Professor, Utah Valley University
    • 2008-2012: Assistant Professor, Brigham Young University
    • 2008: Instructor, University of San Francisco
    • 2004-2008: Graduate Student Instructor; UC Berkeley

     

    Teaching

    Current Courses (as of Spring 2013)

    • MKTG 3660 - Digital Marketing
    • MKTG 3600 - Principles of Marketing
    • MGMT 6600 - Marketing Strategy (MBA)

    Experience

    • Digital Marketing, UVU, Fall 2012
    • Marketing Research, UVU, Fall 2012
    • Marketing Strategy, UVU MBA Program, 2012
    • Principles of Marketing, BYU, 2008-2012
    • Principles of Marketing, University of San Francisco, 2008
    • Principles of Marketing, UC Berkeley, 2004-2007
    • Principles of Marketing, BYU, 2001-2002 

    Awards

    • 2012 – 2013 UVU Alumni Association Educator of the Year (Woodbury School)
    • 2007 Outstanding Graduate Student Instructor, UC Berkeley
    • 2006 AMA-Sheth Doctoral Consortium Fellow, University of Maryland

     

    Research

    Publications

    • “Consumer Retaliation: Confirmation and Extension,” with Jonathan C. Huefner, Brian L. Parry, Collin R. Payne, Sean D. Otto, Michael J. Swenson, and H. Keith Hunt, Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, 15 (Feb), 114-127 (2002).
    • “Consumer Complimenting Behavior: Exploration and Elaboration,” with Collin R. Payne, Brian L. Parry, Sean D. Otto, and H. Keith Hunt, Journal of Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, 15 (Feb), 128-147 (2002).

    Proceedings

    • Huff, Steven C. (2010), “The Z-Effect: Influencing Preference through the Dispersion of Quality in a Menu,” INFORMS Marketing Science Conference, Cologne, Germany.
    • Huff, Steven C. (2009), “The Effect of Superfluous Ratings on Preference,” INFORMS Marketing Science Conference, Ann Arbor, Michigan.
    • Huff, Steven C. (2009), “The Effect of Superfluous Ratings on Preference,” in Advances in Consumer Psychology, Vol. 1, eds. Alexander Chernev, Michal Herzenstein, and Shailendra Pratap Jain, San Deigo, CA: Society for Consumer Psychology.

    Working Papers

  • "The Z-Effect: Why Good is Good, but Better is Better (under review at the Journal of Consumer Psychology)"
  • In Progress

    • "Clicking Through Overload: Why Choice Overload Online can Actually Increase Information Search"
    • "Can Consumer Research Benefit from Experimental Economics?"
    • "Price Anchors: Why the Order of a Menu Can Make You Pay More."
    • "Did Curiosity Kill the Cat? It Depends on What Kind of Curiosity.
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