Year Degree Major Institution
1998 Master of Science Computer Information Systems University of Phoenix
1992 Bachelor of Arts History Brigham Young University
1984 High School Diploma Viewmont High School
Current Professional Licenses and/or Certifications
Apple Certified Support Professional, Apple, Inc.
Microsoft Certified Professional, Microsoft Inc.
Novell Certified Internet Professional, Novell Inc.
Novell Certified Intranet Manager, Novell Inc.
Master CNE, Network Management, Novell Inc.
Master CNE, Infrastructure and Advanced Access, Novell Inc.
Master CNE, Messaging, Novell Inc.
Master CNE, Connectivity, Novell Inc.
Novell Enterprise CNE, Novell Inc
Novell Authorized CNE: Netware 4, Novell Inc.
Novell Authorized CNE: Netware 3, Novell Inc.
Novell Authorized CNE: GroupWare, Novell Inc.
Novell Authorized CNE, Novell Inc.
Novell CNE: GroupWise 5, Novell Inc..
Novell Certified Network Engineer, Novell Inc
Certified Novell Administrator: GroupWise 4, Novell Inc.
Certified Novell Administrator: Netware 4, Novell Inc.
Certified Novell Administrator: SoftSolutions 4, Novell Inc.
Novell Certified Netware 3.1x Administrator, Novell Inc.
WordPerfect Certified System Engineer, WordPerfect Corporation
Basic Netware Certification, WordPerfect Corporation
Year Title Institution
1999- Systems Specialist III Utah Valley University
1997-1999 Technical Support Engineer Nutraceutical Corporation
1995-1997 Technical Writer Novell Inc.
1993-1995 Technical Support Engineer Novell Inc.
1986-1992 Computer Support Brigham Young University