Frequently Asked Questions

Q: Are the services offered by the Math Lab, Academic Tutoring, Writing Center, and Learning Strategies free?
A: Yes, the services we offer are all free.

Q: Can only UVU students us the Labs and Services?
A: Anyone can use the services including the online tutoring.

Q: When are you open?
A: Generally from 8a.m. - 9p.m. Monday through Thursday, 8a.m. - 5p.m. on Friday and from 10a.m. - 3p.m. on Saturday. Please see Hours and Locations for a more complete times listing.

Q: How does this work?
A: In both the Math Lab and Academic Tutoring come in, check in, sit down and work on homework. If you have a question raise a flag located on your table and a tutor will come help you with your questions. The Writing Center works differently. You will make an appointment to work with a writing tutor one-on-one.

Q: Can I get extra help?
A: You can make an appointment for individual tutoring up to two half-hour sessions per week for both the Math Lab and Academic Tutoring. At the Writing Center you can sign up for a maximum of 2  30 minute appointments per day.


From the Writing Center:

Q: What can I expect in a tutorial?
A: First, we'll ask about your assignment and your concerns. Second, we'll read your paper aloud, focusing on global issues like ideas, content, organization, and concerns; next, we'll focus on ideas like grammar, spelling and punctuation.

Q: What is the difference between "correcting" a paper and tutoring?
A: To help students become the best writers possible, we will avoid merely finding and correcting errors, and instead, discuss and apply writing principles that you are struggling with. Writing requires time and effort, and through we can help, we cannot perfect any paper during a tutorial.

Q: What do I need to bring to my tutorial?
A: You will need to bring
  • A copy of your writing
  • Your questions or concerns
  • Assignment sheet from your teacher (if applicable)
  • Desire to become a better writer
Q: What kind of assignments can I get help with?
A: You can bring in anything that you are writing: a class assignment, a personal writing, a resume, a scholarship essay, etc.

Q: Do I have to bring a completed draft?
A: Not necessarily. We help students at any stage of the writing process - brainstorming, prewriting, drafting, revising, etc.

Q: Will the tutor assign my paper a grade?
A: No, tutors cannot take responsibility for, guess at, or give any grades. However, multiple visits to the Center will increase the skills and confidence students need to earn better grades.

Q: Do I have to be present for the tutorial, or can I just drop off my paper?
A: Students must come in for their own tutorials. We do not accept dropped off, emailed, or faxed papers. Friend or family substitutes will not be tutored in place of the student.

Q: Do I have to participate in the tutorial?
A: Yes, students must be present for and actively engaged in the tutorial process. Tutorials may be suspended if a student is consistently using his/her cell phone or other electronic devices, or if the student does not actively participate in the tutorial. Please make all necessary calls and texts before or after the tutorial.

Q: If I am late to my appointment, will I still receive the full 30 or 60 minutes I signed up for?
A: Since there is little flexibility to the appointment schedule, students will be docked the minutes they are late. Thus, a 30-minute tutorial might be shortened to 15 minutes. Please note that tutorials are on a first-come, first-serve basis. If you are more than 5 minutes late to your appointment, it will be given away to the next student in line.

Q: Do I have to be enrolled in an English class to use Writing Center services?
A: No, we help students working on writing in any subject and encourage students to produce high-quality work for anything they are writing.

Q: What other resources can I use?
A: UVU Library: reserve study rooms, access online research materials: journals, periodicals, books, etc.; media, paper journals, periodicals, books, computer labs, café, etc.

You are always welcome to come visit with or email any of us and get your questions answered.