Web Usability Study April 2010

Compiled Results

Summary: 11 on current & 11 on new homepage (xlsx)  of  survey - docx
(note: there are two tabs in this spreadsheet; the first is for the current site and the second is for the new home page)

PATH SYNOPSIS:

Tuition:
When using the current home page 27% use search, 27% use future students, 27% use students, 9% use uvlink, 9% use a-z index;
When using the new home page 45% use the home page link, 27% use search, 18% use student, 9% use future students

Events:
When using the current home page 45% use home page link, 18% use search, 18% use uvlink, 9% use a-z index, and 9% use students
When using the new home page 72% use home page link [events center or calendar], 18% use uvlink, 9% use search

News:
When using the current home page 45% use home page link, 18% don't know, 18% use search, 9% use uvlink, 9% use a-z index
When using the new home page 90% use home page link, 9% use search

Study area:
When using the current home page 27% use search, 27% use future students, 27% use students, 9% use home page link, 9% cannot locate
When using the new home page 54% use home page link, 27% use search, 9% use students, 9% use future students

Advisor in Losee:
When using the current home page 45% use home page link, 27% use visitors, 18% use future students, 9% use search
When using the new home page 72% use home page link, 18% use search, 9% use future students

Question about degrees:
When using the current home page 18% use home page link, 18% use search, 18% use students, 9% use future students, 9% use faculty & staff,  9% use a-z index, 9% use ask the wolverine, 9% don't know
When using the new home page 63% use home page link (various), 18% use search, 18% use students

Contact Blumer:
When using the current home page 36% use search, 18% use home page link, 18% use faculty & staff, 18% use students, 9% use Google
When using the new home page 54% use home page link, 45% use search

LIKES

Current home page: self explanatory, user friendly, logical, uvlink easy to find, a-z index, find people, calendar, auto fill in search, cluttered but right there, bulletin board, atttractive

New home page: links on home page, calendar, stuff you need is on home page, search bar, uvlink easy to find, middle section with links, news, organized, easy to find stuff, events

DISLIKES

Current home page: cannot search from uvlink, not compatible in firefox, hard to go back to home page, needs more pictures of students, finding job board, search engine, very small print, too much on one page, too busy, webpages do not offer phone numbers

New home page: more used to clicking links on top, color, wish customizable, a little cluttered

RECOMMEND

Current home page: 63% yes, 27% no

New home page: 100% yes

THOUGHTS ON NEW HOME PAGE

New one better, old one busy, bored of current one, new more organized, new has stuff happening, feels more modern day, like better, more clean, easier to look at, more convenient, links a little more clear, big advertisement, like the news (noticable), like middle links, 10 times easier to navigate

Individual Files

  • Survey template used (docx)
  • Arendt - day 1 person 1 (docx)
  • Arendt - day 1 person 2 (docx)
  • Arendt - day 1 person 3 (docx)
  • Arendt - day 1 person 4 (docx)
  • Arendt - day 1 person 5 (docx)
  • Arendt - day 1 person 6 (docx)
  • Arendt - day 2 person 1 (docx) - new homepage
  • Arendt - day 2 person 2 (docx)- new homepage
  • Arendt - day 2 person 3 (docx)- new homepage
  • Arendt - day 2 person 4 (docx)- new homepage
  • Arendt - day 2 person 5 (docx)- new homepage
  • Arendt - day 2 person 6 (docx)- new homepage
  • Whitehead - day 1 person 1 (docx)
  • Whitehead - day 1 person 2 (docx)
  • Whitehead - day 1 person 3 (docx)
  • Whitehead - day 1 person 4 (docx)
  • Whitehead - day 1 person 5 (docx)
  • Whitehead - day 2 person 1 (docx)- new homepage
  • Whitehead - day 2 person 2 (docx)- new homepage
  • Whitehead - day 2 person 3 (docx)- new homepage
  • Whitehead - day 2 person 4 (docx)- new homepage
  • Whitehead - day 2 person 5 (docx)- new homepage