Web Style Guide: website usability Standards

Last update: 1.18.2011: Reviewed and unanimously approved by University Communications Committee on 01.19.2011.
  • Overall
    • All institutional pages must use the approved CMS and templates within
    • All institutional pages must follow the style guide
    • Do not use copyrighted material unless you have written notification from the copyright holder
    • All (X)HTML code must pass validation (error pass required, not warning pass) at http://validator.w3.org/
    • All pages must pass 508 validation (error pass required, not warning pass) at http://wave.webaim.org/ (note: validator of choice may change based on input from tech committee)
    • Template-based navigation system must be used by all sites; creation of a complete separate navigation system within the body is not permitted (such as adding left navigation to all pages in our site)
  • Color
  • Text
    • Always use web-safe fonts (Arial, Sans-serif, Verdana, Times New Roman, Courier, Courier New, Impact)
    • Use text colors that are in high contrast to background
    • Do not underline text unless it is a link
    • Use relative font sizes between xx-small and xx-large
  • Navigation
    • All departmental navigation must have an index.html file for every 'tab'.
    • This index.html file must have any navigation listed in the drop navigation on that page along with any other content deemed appropriate by the department.
  • Links
    • Use underline for links (either on hover or as default active/not-visited)
    • Ensure words that are linked are descriptive for search engine optimization
    • Do not use the words "click here" as your links (approved 1/2011 by Communications Committee). For rationale see W3C Quality Assurance Tips for Webmasters
    • Links to PDF or other non (X)HTML documents need to have the file extension listed (5/2011: Pending Communications Committee approval)
      Sample:   2011 Getting Started Brochure (pdf)
  • Images
    • If you put text on top of an image make sure it remains legible
    • Make images 72 dpi (maximum quality on the Web)
    • Ensure images are sized exactly as it will be displayed on the page
    • Use jpg (pictures), gif (graphics), or png (with script for IE6 operability) formats
    • Image maps should not be used
  • Multimedia

Other recommendations

  • Overall
    • Navigation & layout should be focused on user (users don't usually care about organizational structure)
    • Subtitles in the main header should be links
  • Body
    • Use spaces between paragraphs
    • Generally limit the number of text colors to 3 or less
    • Generally, text should be left justified or full
    • Generally, avoid putting all content in one long scrolling page
    • Do not use the term 'under construction' or anything similar; if we do not have content we should not have a page until we do.  You can instead say something like 'contact [name and contact information here] for additional information'
  • Text
    • Do not use italic, except for within APA guideline standards, as they are not as legible on the Web
  • Links
    • Generally, use the CSS default
  • Images
    • Use clipart sparingly
    • Use images that appeal to your target audience (age, gender, style, color, etc)
    • Use people when possible
    • Use animated gifs sparingly
    • If an image is used as a link it should have a mouseover effect (visible difference on mouseover)
  • Multimedia
    • Use Flash sparingly and code for easy search when used

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