Once accommodations have been approved, it is the student’s responsibility to submit an Accommodation Request each semester in order for their Letter of Accommodation to be issued. This process is completed online through the Clockwork system. It is important that Accommodation Requests be submitted in a timely manner since accommodations do not apply retroactively. If our office does not receive a Semester Request from the student, the Letter of Accommodation will not be issued to faculty, and accommodations will not be in effect. The steps to submit a Semester Request each semester are as follows:
Login to Clockwork using your UVU ID and password.
Click on the "Request Accommodations" and select the "Accommodations" tab.
Be sure the correct semester is listed at the top of the page. You will see a list of your classes. Click "Request" for the classes you would like to request accommodations.
You may customize which accommodations you want to request for each class or you can "select all" to choose all accommodations.
Once your request is approved, your instructors will be notified by email to check the Clockwork portal for your Accommodation Letter.
A copy is also available to you in the student portal of Clockwork.
Once the Semester Request is received and processed by a counselor, the Letter of Accommodation will be sent via email to the student, appropriate instructors, and any other relevant staff for the classes designated in the Semester Request. A copy of the letter will also be available in the student portal in Accommodate.
Once the Letter of Accommodation has been issued to faculty, students will need to meet with each instructor to discuss the details of the accommodations and determine how each accommodation will/can work in the course. In some circumstances, requested accommodations may not be reasonable in specific courses. If this arises, OAS will engage with faculty and determine what is reasonable. In cases where, based on the nature of the course and the essential elements, a requested accommodation is not reasonable OAS may explore alternatives with the student if an access barrier is still present.
Accommodations are initially approved by an OAS counselor during the Intake Meeting or a follow-up meeting based on the functional limitations and access barriers presented at that time. However, OAS is aware that changes with the diagnosis, functional limitations, and access barriers may change as the student moves through their educational program. If a student receives a new diagnosis with additional impacts, experiences a change in their limitations or barriers since the Intake Meeting, or wants to modify their approved accommodations, the student should acquire updated documentation from their medical/mental health provider and set an appointment to meet with their OAS counselor. Through the interactive process and review of information, it will be determined whether or not new/revised accommodations would be appropriate.
The Office of Accessibility Services strives to ensure access for students with disabilities by establishing and implementing accommodations. However, there are some items that are not considered accommodations in higher education. This includes, but is not limited to:
Utah Valley University is committed to providing equal access for qualified students with disabilities, in accordance with state and federal laws. Equal access is provided through accommodations on a case-by-case basis through an interactive process with the Office of Accessibility Services (OAS). As a student with a disability receiving accommodation from OAS, it is important to know your rights and responsibilities outlined below.
If an accommodation request is not approved, and you disagree with the decision, you have the right to seek a review and reconsideration through the OAS Grievance Process pursuant to UVU Policy 152 Accommodations for Individuals with Disabilities, Section 5.5.
Grievances related to discrimination based on disability should be directed to the University’s Office of Equal Opportunity/Affirmative Action pursuant to UVU Policy 165 Discrimination, Harassment, and Affirmative Action.