Getting Started

In order to determine eligibility for, and to receive, accommodative services please follow these steps:

Step 1

Schedule an Appointment

Schedule an intake appointment to meet with a counselor in the Office of Accessibility Services. This first appointment may take up to an hour.

Contact a Counselor

Step 2

Complete an Intake Packet

Intake packets are available on our website under the “Forms” section. Please complete the intake packet before your appointment or arrive 15 minutes early and the front desk will provide you with one.

Intake Packet

Step 3

Provide Documentation

Provide a copy of your documentation. If you are requesting documentation from a licensed professional (physician, psychiatrist, psychologist, etc.) for the first time, please make them aware of what to include. The documentation and/or diagnostic evaluation must be recent and considered current to receive accommodations. Documentation must be on official letterhead (or our Documentation of Disability form) with the date, signature, and licensing credentials of a provider qualified to diagnose and treat your condition (see Documentation Guidelines and Form for provider information).  Documentation must include the diagnosis, specific functional limitations, and the educational impact. Documentation for learning disabilities must include a learning disability evaluation conducted by a licensed psychologist. An IEP or 504 plan alone may not be sufficient. If you have any questions about how to obtain documentation, please schedule an appointment to meet with one of our counselors.

It is important to recognize that there will be a processing period for the documentation to be reviewed by a counselor. The counselor will determine if the documentation is sufficient to establish the presence of a disability as defined by and covered by the ADA. The academic accommodations requested and approved are supported in and by that documentation. It is your responsibility to meet with your counselor and make sure that sufficient documentation is provided. Please refer to the documentation guidelines form for any questions that you or your documentation provider may have.

Documentation Form


Please make an appointment with the Office of Accessibility Services to meet with a counselor to determine accommodations. Documentation is not required to meet with a counselor. Please bring any documentation that you may have, with you to your appointment.

Fax: 801.863.8377 TTY or VP: 801.221.0908

Utah Valley University Accessibility Services
800 West, University Parkway, MS 190
Orem, UT 84058-5999

Location: Losee Center 312

Service Animal Guidelines

The Americans with Disabilities Act (ADA) defines a service animal as “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual or other mental disability. Other species of animals, whether wild or domestic, trained or untrained, are not service animals for the purposes of this definition.”* Service animals perform some of the functions and tasks that the individual with a disability cannot perform for oneself. For example, a guide dog is used by some individuals who are blind. The work or task must be directly related to the individual’s disability. A service animal is not a pet.

If you are a UVU student and have questions or concerns related to service animals at Utah Valley University, contact the Office of Accessibility Services at Note: (Emotional support, therapy, comfort, or companion animals are not considered service animals)

If you are a UVU student seeking information on emotional support animals in housing, please click on Animals in Housing information to go to their web page. For additional information regarding animals on campus, click on Policy 160 to go to their web page.

*In some cases a trained miniature horse can be used as a service animal.


Student Resources

On Campus Resources

Resources for Success

Student Health Services (SHS) 
SHS provides low cost services for UVU students in the areas of medical and psychiatric care, psychological services, learning disability assessment services, and suicide awareness and prevention.

Three students sitting together looking through a book.

Off Campus Resources


Department of Workforce Services                                                                                            Provo office: 1550 N. 200 W. (801) 526-0950
Lehi office: 557 W. State St (801) 526-0950 
Spanish Fork office: 1185 N. Canyon Creek Pkwy (801) 526-0950 
Provides workshops on interview skills, resume writing, job retention skills, and effective communication. Assists with job notification, job postings, veteran’s services, clerical testing, job training, high school completion, and supportive services. Skill building and job training focused for single mothers to empower them to become self-sufficient.

Vocational Rehabilitation Office
Provo District: 150 East Center Street #3300, Provo, Utah 801-374-7724
Central Utah District: 1185 N. Canyon Creek Pkwy, Spanish Fork, Utah 801-465-8384
Assessment, evaluations, and possible retraining for disabled individuals towards job ready skills.

Work Ability
Resource list for disability services.


United Way Utah 211
Crisis hotlines


Micro Business Mentors
Micro Business Mentors offers financial literacy classes that are designed to help people understand their finances and know where their money goes. Some of the topics they cover are budgeting, credit, and insurance.

Note taking tips:
Quick Tips for note-taking
Cornell Notes 
5 R’s of note taking 
Pepnet 2 training 

Project Read
550 N. University Ave. #215 Provo; 801-852-6654
Provides one on one tutoring and support activities for adults interested in improving reading/writing skills. Must be over 16. Provides services to parents who wish to improve their literacy skills so they can help their children with their reading studies at home. Materials provided at low cost for teaching reading. $10 per year and $20 book cost refundable at the end of the year.

Utah Futures                                                                                                                                              Career assessments and scholarship search.


Utah Department of Health
Links to a variety of health services.

BYU Comprehensive Clinic
1190 North 900 East, Provo, UT

Children’s Health Insurance Program (CHIP)
(877) KIDS-NOW

Community Health Connect
Coordinate donated dental and specialty medical services for low income, uninsured adults and children.
589 South State Street, Provo, UT
$20.00 membership fee/6 mos.

After Hours Emergency Dental Care
(866) 690-0911

(801) 538-6003

Mountainlands Family Health Center
Sliding Scale health care for low income/uninsured; except Medicaid and other insurance
589 South State Street, Provo, UT
215 West 100 North, Payson, UT

People Helping People
Sliding Scale health care for low income/uninsured; except Medicaid and other insurance

Primary Care Network (PCN)
PCN is a primary preventive health coverage plan for uninsured adults.

United Way of Utah County

Utah College of Dental Hygiene
1176 South 1480 West, Orem, UT
$10.00 dental cleaning and preventive care only

Utah County Health Resources
Health resources from A-Z in Utah County

Utah Premium Partnership (UPP)
(888) 222-2542
Assistance with employer based insurance premiums and COBRA premiums for those who qualify.

Volunteer Care Clinic
589 South State Street, Provo, UT
The Volunteer Care Clinic offers basic health care services, including pediatric care and general medical care. Utah County residents who are uninsured and living below federal poverty standards are eligible for services at the Volunteer Care Clinic.
Clinic Hours: Tuesdays and Thursdays 5:00 P.M. to 7:00 P.M.

Wasatch Mental Health
750 North Freedom Blvd., Provo, UT
Satellite Offices:
American Fork (801)763-0461
Spanish Fork (801)794-6700


Disability Law Center
205 N. 400 W., 1st Floor, Salt Lake City
1-800-662-9080 (toll free) or 801-363-1347
Free legal service to protect the rights of people with disabilities.