Getting Started

In order to determine eligibility for, and to receive, accommodative services you must do the following:

Step 1

Schedule an Appointment

Schedule an intake appointment with Jason or Nicole. These appointments typically take about half an hour. If you are going to bring your parents with you, it may take a little longer.

For Interpreting Services – Available by Phone or Text
Contact: Nicole Hemmingsen Nicole.hemmingsen@uvu.edu (385)208-2677

For Speech-to-text/Captioning
Contact: Jason McKenna jason.mckenna@uvu.edu (385)208-2990

Step 2

Complete an Intake Packet

Please complete the intake packet during your appointment.

Step 3

Provide Documentation

Obtain and bring an audiogram or any other documentation. It is the student’s responsibility to provide documentation from a licensed professional to the Office of Accessibility Services. An audiogram is usually sufficient. Documentation may be submitted at the time of appointment or emailed to AccessibilityServices@uvu.edu. It may also be faxed to 801-863-8377. Documentation should be from a licensed professional (i.e. a medical doctor or audiologist).

Documentation and Guidelines

Services

  • American Sign Language (ASL) interpreting
  • Cued Language Transliteration
  • Signed Exact English transliteration (SEE)
  • Speech-to-Text Services (TypeWell): This is live captioning in the classroom. A device sits on your desk while you read in real time what is being said. Some of our students read everything from the device, while others only glance down when they miss something.
  • Assisted Listening Devices or FM Systems: The professor wears a microphone that transmits to an earpiece in your year. This enables you to hear the professor more clearly.
  • Peer Note-Taking: Notes will be provided to you by another student who is in the same class.

FAQs for Deaf and Hard of Hearing

Do I register for classes myself or do I register with the Accessibility Services Department (ASD)?

Students may register for classes themselves or meet with an Academic Advisor. Upon completion, students will register for services with Accessibility Services.

What if my audiogram is old?

Newer documentation is preferred. If you have older documentation, meet with Accessibility Services to determine if the documentation is sufficient.

When is the deadline for requesting services for classes?

Please register as early as possible, preferably at least two weeks before the start of the semester.

What should I do on the first day of class?

Give your accommodation letter to your professor. Introduce yourself to your service providers and the professor.

When do I pick up my accommodation letters?

Students should pick up their accommodation letter(s) before the semester starts so that they can give the letters to their professors on or before the first day of classes. If no letter is provided to the instructor, then the instructor is not under any obligation to accommodate any services or service providers in the classroom.

If I have a problem with my services or if I have any questions, who should I contact?

Text Nicole Hemmingsen at 385-208-2677 for interpreting services. Text Jason McKenna at 385-208-2990 for speech-to-text services. See the Contact Information tab for additional contact information.

If I have questions about being a student at UVU, who should I contact?

Contact our Mentor for the Deaf and Hard of Hearing Heather Aldridge at 801-850-9262 (VP) or at heather.aldridge@uvu.edu.

What do I do if I’m going to miss class?

ext Nicole Hemmingsen at 385-208-2677 for interpreting services. Text Jason McKenna at 385-208-2990 for speech-to-text services. See the Contact Information tab for additional contact information.

If I plan to be late to my class, what time should I contact the ASD office?

Students should contact ASD as soon as possible so that ASD can notify the service providers.

What if I go to class and see a paper on the door that says "Class Canceled"?

Text Nicole Hemmingsen at 385-208-2677 for interpreting services. Text Jason McKenna at 385-208-2990 for speech-to-text services. See the Contact Information tab for additional contact information.

If I’m receiving TypeWell services, when will I get the TypeWell transcript?

Within 24 hours after the class ends.

Where can I find other information about Accessibility Services – Deaf and Hard of Hearing policies and procedures?

The Deaf and Hard of Hearing Student Handbook