Policies

ADA

Community and Continuing Education (CCE) is happy to provide accommodations for individuals with verified disabilities. Please notify us within 5 (five) business days prior to the beginning of your class to arrange those accommodations. You can do this by contacting CCE or the Accessibility Services Department (ASD). CCE can be reached by calling 801-863-8012, emailing ce@uvu.edu, or by fax at 801-863-8968. The ASD can be reached by calling 801-863-8747, e-mailing asd@uvu.edu, or by video phone at 801-471-0721 to arrange a meeting to discuss your needs.

Complaint Procedure

If there is a complaint about a Community Education class, a teacher or related item, please contact CCE immediately at 801-863-8012.  You can also contact CCE by email at ce@uvu.edu. Please include your name, address, phone number, email, and the nature of your complaint with as much information as possible. Complaints will be handled as quickly as possible.

Refund Policy

Refund requests must be made 48 hours prior to the course to receive a refund. Course reimbursement will be as follows:

  • Courses $100 or less - full amount minus a $10 non-refundable processing fee
  • Courses over $100 - full amount minus a 10% non-refundable processing fee

If canceling within 48 hours, or you do not attend, you will forfeit the entire payment.

We reserve the right to cancel any course for insufficient enrollment or other conflicts that may arise. If your course is canceled, we will notify you by phone or e-mail and you may either select another course, receive credit for a future course or receive a full refund.

Parking

At UVU parking is free AFTER 5 pm and all day on Saturday but only if you park in a regular stall. For daytime M-F classes, please park in the following visitor parking lots – Admissions Meter Lot, Lakeside Visitor Lot, ME metered stalls and the parking Garage; $1.00 an hour, up to $10 daily maximum rate through 10 pm. Parking anytime in a metered stall or in the visitor lots without paying will result in a ticket. Please note that all service and ADA parking stalls always require the appropriate tag.  Campus Parking Maps

Parking for UVU Community Education classes at most off-campus venues is free and unrestricted except for the Service and ADA parking stalls.

Liability Waiver and Assumption of Risk Agreement

I understand that Utah Valley University Community and Continuing Education programs may have an element of hazard or inherent danger, and I take full responsibility for the actions and physical condition of myself in these programs. I agree to hold Utah Valley University UVU, its employees, and volunteers free from any liability, loss, cost or expense (including attorney's fees, medical and ambulance costs) that I may incur while participating in these programs. I have read, understood, and agree to abide by the Refund Policy and the Liability Waiver.

Copies of all waivers used by CCE can be found below.

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