Administrative Professionals Conference

September 11, 2020

Given all that has happened, the theme of this year’s conference, Finding Beauty in the Chaos, feels even more timely. Like many of us, you may be experiencing chaos at work due to the impacts of Covid-19. We believe this conference will be an invigorating source of encouragement, inspiration, motivation, and hope for administrative professionals navigating unique challenges.

With an abundance of caution, and for the safety and well-being of attendees, speakers, and staff, UVU has decided to run the September 2020 Admin Conference entirely virtual. We apologize for this change as we understand several participants were looking forward to attending in-person and that our speakers anticipated being able to address an on-site audience. Despite this change, our team is prepared and able to provide you with an engaging and interactive conference experience within the full virtual format.

Join us, and find beauty in the chaos.

Register now to attend online.

The leadership and staff of Executive Education value the safety and well-being of all who attend, facilitate, and/or participate in our programs and events. We are adhering to all UVU main campus health and safety initiatives.

Hosted by UVU’s Executive Education, this conference is designed for the professional and career development of administrative professionals from both industry and higher education who have a critical role in ensuring that organizations and businesses are running smoothly and effectively. As an administrative professional, this conference features speakers and workshops on topics that will help you discover meaning and fulfillment in your work, such as Wellness at Work, Time Management, Creating and Maintaining Positivity, Managing Multiple Bosses, and more.



Hosted By

UVU Executive Education

Online Registration Includes

  • Access to full Conference live stream
  • Some pre-recorded “deep dive” training sessions
  • Some conference materials


  • Cost:

    Online/Virtual UVU Faculty/Staff: $65

    Online/Virtual General Public: $105

  • Date: September 11, 2020
  • Time:

    Conference: 9:00am - 3:00pm

  • Location: Zoom


If you have any questions or registration complications, please contact: UVU Campus Connection at 801-863-8797 or Maysen Dearing at 801-863-7399.

UVU Employees

UVU Employees have the option to pay with an index number. If registering using an index number, please call Maysen Dearing at 801-863-7399.

2020 Keynote Speaker

Illens Dort

Illens Dort
Founder, Maximum Impact Council

Illens is a passionate and dynamic speaker who keeps his audience engaged whether it is a small group or a full crowd of over 1000. He is the Founder of Maximum Impact Council, that helps small business owners and executives accelerate their personal and business growth. Illens is also the author of Thinking and Acting with a Compassionate Heart –a bestselling book.

Illens has earned a BS from Brigham Young University in electronic engineering technology. He also earned an MBA from University of Phoenix. He is an adjunct faculty at BYU. Before becoming a serial and social entrepreneur, Illens worked for 3 major world-class technology companies. Illens is also a DISC (behavior profile and assessment) consultant, business consultant, corporate trainer, and leadership coach. He is also certified with The John Maxwell Team, Becoming Your Best, and Empowered Mentoring. Above all Illens is a husband, father of six children, and grandfather of 8.

2020 Schedule

Time Title
9:00 - 9:50 Keynote Speaker: The 3 Dimensions of a Transformational Vision (Illens Dort)
10:00 - 10:40 Communication: I Own It, It Starts With Me (Reed Parkin)
10:50 - 11:30 Get Good at Stress, Get Good at Life (Tana Page)
11:40 - 12:20 Project Management (Jeff Hutchinson)
12:20 - 12:30 Special 9/11 Commemorative Presentation from UVU Veterans Success Center and other local Police Officers, Fire Fighters, First Responders and Veterans
12:30 - 1:00 Break for Lunch
1:00 - 1:40 Creating Life-Work Harmonies (Carolynn Morris)
1:50 - 2:30 Popping Perfectionism (Anna Tibbitts | Alysha Turner)
2:40 - 3:20 Quality Service: The Disney Way (Joe Belnap)

** Schedule is subject to change **

2020 Workshops

The 3 Dimensions of a Transformational Vision

Grande Ballroom 9AM-9:50AM
Illens Dort

In his presentation –The 3 Dimensions of a Transformational Vision, Illens will share key principles and practices that successful people have mastered. In addition, you will:

  • Gain practical knowledge that will help you to continue to grow as a high performer.
  • Learn how to connect with other people and help them grow.
  • Learn how to connect with your inner soul and remain calm during turbulent moments.
  • Learn how to find beauty in a chaotic world.

Quality Service: The Disney Way

SC 206C 10am-10:50am
Joe Belnap

Excellent service does not simply come from a friendly smile or easy transaction. It results from truly understanding the customer's needs and putting the right guidelines and customer service standards in place, so we can exceed their expectations. When an organization puts the customer at its core—empowering its people and unifying its processes—outstanding customer service becomes possible on a consistent basis, from the first greeting to the final meeting. When all touch points are exemplary experiences, a customer has a much greater incentive to return, as well as make recommendations to others.

Creating Life-Work Harmonies

SC 206A 11am-11:50am | SC 206A 1:30pm-2:20pm
Carolynn Morris

If there’s anything that we’ve learned in recent months, it’s that there is no such thing as work-life balance. Any semblance of balance has been turned on its head. In reality, just as in music, life throws us crescendos, staccatos, and legatos — or highs and lows that we are forced to navigate to find life-work harmony.

In this breakout session, Carolynn will walk you through what it takes to achieve life-work harmony. She will share best practices for reaching harmony in your life, including:

  • Tools for being the director and composer
  • How to quiet the nay-sayers
  • How to control the controllables

Communication: I Own It, It Starts With Me

SC 206B 10am-10:50am | SC 206B 2:30pm-3:20pm
Reed Parkin

Communication is the foundation of all human interaction. Come be tested on your strengths and weaknesses and learn great ideas on how to improve your communication. In addition to improving communication skills, you will increase your understanding of the importance of accountability and responsibility are in your interactions.

Get Good at Stress, Get Good at Life

SC 206C 11am-11:50am | SC 206C 2:30pm-3:20pm
Tana Page

Do you feel stressed and anxious? You are not alone. This interactive session will help you identify how to make stress work for you instead of against you. You will learn to recognize how thoughts and behaviors affect moods. Also look forward to learning how to minimize stress, pinpoint priorities and set aside time for them, and use diaphragmatic breathing to relax the mind and body.

Project Management Overview

SC 213B 11am-11:50am | SC 213B 1:30pm-2:20pm
Jeff Hutchinson

The Project Management Overview class is designed to introduce students to project planning and management. We will identify the features and attributes of a project, determine the actions involved in scope planning and understand the components of time management. We will focus on the generally accepted practices of project management recognized by the Project Management Institute, Inc. (PMI®), this course offers a standards-based approach to successful project management across application areas and industries.

Popping Perfectionism

SC 213B 10am-10:50am | SC 213B 2:30pm-3:20pm
Anna Tibbitts | Alysha Turner

Perfectionism is a paralyzing mindset and culture that can cause workplace environments and relationships to become tense and unproductive. When we submit ourselves to perfectionism, we often allow ourselves to become paralyzed and unsure. By battling this mindset in the workplace, we can increase productivity and strengthen relationships formed within our sphere of influence as admins.

2020 Presenters

Alysha Turner

Alysha Turner

Alysha Turner is currently a Junior at UVU studying Communication. She is a Lead Mentor in the UVU Mentor Program and loves being with people. Alysha has grown an interest in perfectionism and how managing it can make her a better leader, student, wife, and individual. She and Anna met in a communication course and share a love of learning and desire to share that with others. Together they are producing a podcast, Popping Perfectionism, and hope to inspire others.

Anna Tibbitts

Anna Tibbitts

Anna Tibbitts is a UVU graduate with a degree in Communication. She has researched and applied principles of popping perfectionism within her own life and administrative duties, including during her recent capacity as President Tuminez's intern. Her passion is in helping individuals realize when they are falling prey to perfectionist tendencies and to learn how to combat those with self-empathy and compassion. She and her partner Alysha Turner are currently producing a podcast and book on the subject. Anna hopes her message will help others to live freer, more meaningful lives.

Carolynn Morris

Carolynn Morris

Carolynn Morris is a Communication Consultant, Life Coach, Keynote Speaker, Workshop Guru, and Travel Connoisseur. Carolynn believes that all relationships, whether professional or personal, are created, maintained, or destroyed by communication and has an insatiable desire to help others communicate more effectively and efficiently. Carolynn received her bachelor’s degree in Communication Studies from Utah State University and her master’s in Strategic Communication from Westminster. She found her life calling and loves every minute!

Jeff Hutchinson

Jeff Hutchinson

Jeff Hutchinson has a BS degree from BYU in Computer Aided Engineering and has worked for many years in the Information Technology field supporting and maintaining computers. He also owned a computer training and consulting firm in San Francisco, California. After selling his business in 2001, he has published over 20 books and works as a computer applications instructor throughout the world teaching a variety of classes, such as: Microsoft Office (Word, Excel, PowerPoint, Outlook, OneNote), Power BI, Project, Visio, Publisher, PowerPivot, Excel Visual Basic, Adobe Products (Photoshop, InDesign, Illustrator, and Acrobat), Project Management Techniques, Office 365, Crystal Reports (database reporting), Microsoft Access, HTML programming, Cascade Style Sheets, Dreamweaver, Trivantis Lectora (e-learning development), and Camtasia (video editing).

Joe Belnap

Joe Belnap

Joe Belnap is a best-selling author, has a Master’s degree in Organizational Leadership from Gonzaga University, and serves in the Office of Information Technology at UVU where he was honored with the IT Award of Excellence by the Board of Trustees. He has over 15 years of consulting experience where he received a Commitment to Excellence Award, was recognized as one "Driven to Continuously Improve,” and recently (2016) received the Barton/Nelson Leadership & Service Award. Joe is a graduate from Disney Institute's Leadership Excellence program and earned his Project Management Professional (PMP) certification. Belnap brings over 35 years of extensive business experience. In addition to his technical expertise, he has a broad business background, including finance, human resources, operations, marketing, and executive administration.

Reed Parkin

Reed Parkin

Reed Parkin has an extensive and varied background in both government and business. He currently serves as judge for the City of Orem Justice Court. His initial appointment to the bench was in April 2005. He previously served the Bluffdale, Herriman, and Heber justice courts. Prior to his appointment to the bench, he served twenty years in law enforcement and police administrator and ten of those years as the lead hostage negotiator. Reed has a rich background and vast experience with life and human behavior. He has served as a member of the Utah Judicial Council and has served on the Board of Justice Court Judges. He is a past VP of Chase Bank; he is an adjunct professor for Utah Valley University (UVU) teaching courses for the Woodbury School of business in their Organizational Leadership Department. Reed is an entrepreneur, and as such, owns True Communication, which focuses on leadership training/teaching and related courses for over fifteen years. Reed has a passion for effective communication and exhibits these traits and skills as he teaches to his students and audiences.

Tana Page

Tana Page

Tana is Adjunct Faculty in the Department of Public Health at Brigham Young University where she focuses on teacher training and teaching life empowerment skills. As an author, trainer, master teacher, and popular speaker at BYU Education Week she encourages her audiences to develop personal skills for high level well-being and performance. She also co-directs BYU Kennedy Center Global Health Internship programs for BYU students in more than 10 countries along with her husband.