UVU has established procedures and standards for the purchase of desktop and laptop computers in order to realize cost savings in volume purchasing and reduce the number of configurations that need to be supported. Orders are placed through the Wolverine Marketplace and will generate a requisition that will need to be approved. Computers will be delivered to the area tech responsible for the area that ordered the computers. Through this online ordering system, you can order complete systems and a variety of parts and peripherals.

Standards for Ordering:

Lenovo and Apple are the suppliers of laptop and desktop computers at UVU. 

These standard configurations are purchased in volume saving the institution money while at the same time providing options that address the computing needs of faculty, staff, and computer labs.

It is understood that occasionally there needs to be exceptions to established standards. Standards exceptions and changes can be granted by completing the Technology Standards Exceptions/Change Form and obtaining the required approvals.

Exceptions to these standards will most likely be considered if it is:

• Based on specific unique educational or business need.
• Accompanied with the completed Technology Standards Exceptions form.

Exceptions will most likely not be considered if based on price, personal preference or style considerations.

Lenovo computer in the Think product lines do not need an exception form.

All campus computers should have a 3-year warranty. Warranty terms, conditions and coverage varies from vendor to vendor.

Pricing:

All computers will be subject to the Networking Fee. The networking fee is a $65.00 charge included in the price of your computer. This charge is to cover the networking and infrastructure equipment on campus.

All items, excluding Apple, will be subject to the Computer Shop markup. The Computer Shop markup is governed by IT Oversight Committee and is used to fund positions and expenses related to ordering, handling, maintaining and documenting of the computer equipment purchased for the institution.

 

Fulfillment:

All systems are tagged and inventoried through the Computer Shop. This will include an inventory number that will be tied to the machine’s serial number.

All computers and accessories not stocked at the Computer Shop may have a delay of up to 4 weeks. Depending on availability and quantity of an item, some items may exceed 4 weeks.

All items are delivered to the employee’s area technician through the UVU Warehouse. Delivery time is scheduled by the Warehouse.

Returns:

Computer Shop orders may be edited, or canceled until a purchase order has been issued. Once a purchase order has been issued, the following conditions apply:

Standard Parts and Standard Lenovo Systems:

• Unfulfilled orders, unopened parts, and complete boxed systems can be returned within 30 days. A fee of 15% of the purchase price will be assessed.

Apple Systems and iPads:

• No returns on Apple products. Defective items will be handled in accordance with the Apple warranty.

Special Orders and Printers:

• Returns will be handled between the department who ordered the item and the vendor it was ordered through.

Customizable up to listed components below:

	Workstation	Desktop	Laptop	All-in-One
CPU	2x Intel Xeon W-3275	Intel Core i9-12900K	Intel Xeon W-101955M	Intel Core i9-12900
RAM	1TB DDR4-2933	128GB DDR5	128GB DDR4-2933 SoDIMM	64GB DDR5-4800
Hard Drive	Up to 10 drives (2.5"): • 3.5" HDD up to 6TB each • 2.5" SATA HDD up to 500GB each • 2.5" SAS HDD up to 600GB each • 2.5" SATA SSD up to 2TB each • M.2 SSD up to 2TB each • PCIe AIC SSD up to 480GB each	Up to 4 drives: • 2.5" HDD up to 1TB each • 3.5" HDD up to 2TB each • M.2 SSD up to 2TB each	Up to 3 drives: • M.2 SSD up to 2TB each • M.2 SSD up to 2TB each	Up to 3 drives: • 2.5" up to 2TB each • M.2 SSD up to 1TB each
Graphics Card	2x NVIDIA Quadro RTX 8000 with NVLink	NVIDIA GeForce RTX A5000	NVIDIA Quadro RTX A5000	NVIDIA GeForce MX550
Form Factor	Tower	Tiny / SFF / Tower	17.3" 4K (3840x2160) IPS	23.8" All in One, Touch/No-Touch
Warranty	5 Year Onsite	5 Year Onsite	5  Year Onsite	5 Year Onsite
Other	For any other questions, please contact the Computer Shop at compshop@uvu.edu.

 

Warranty Information:

Name	Description
Depot Warranty	Parts and labor repair coverage where shipping (including packaging) or delivery to the repair center is paid for by Lenovo.
Onsite NBD Warranty	Parts and labor repair coverage where labor is provided onsite at your place of business. • If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive onsite, typically the next day.
Tech Install CRU	With Lenovo’s Onsite Technician Installation of Customer Replaceable Units (CRUs), all internal components become qualified as Field Replaceable Units (FRUs) with an authorized Lenovo repair technician dispatched onsite to install replacements parts.
ADP	Accidental Damage Protection against drops, spills, bumps, and structural failures incurred under normal operating conditions or handling, electrical surges and damage to the integrated LCD screen
Keep Your Drive	Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. Lenovo’s Keep Your Drive Service allows you to keep your drive, improving data security and potentially alleviating civil liability risks associated with data breach.
Priority Support	Enhanced warranty plan that provides direct 24x7 access to advanced level tech support on the first call, with priority call routing with calls typically answered in less than one minute

Bulk computer purchases have been removed as of September 2018.

The Computer Shop markup is governed by IT Oversight Committee and is used to fund positions and expenses related to ordering, handling, maintaining and documenting of the computer equipment purchased for the institution.