Create a custom order listing the computer model you want with the specifications you need.
In the Computer Shop punchout on Wolverine Marketplace:
** A 10% charge will be assessed to system special orders (excluding Apple computers
and tablets).
A more detailed walk-through can be found in the "FAQ" of the Computer Shop punch
out on the Wolverine Marketplace.
Custom order delivery time can take from 1 to 4 weeks depending on item availability.
Due to current limitations on some parts, many items are taking up to three months
to complete fulfillment. Please submit your order(s) as soon as possible.
If you have a Lenovo computer you can find the compatible docks listed under the laptop
in the accessories section on the Wolverine Marketplace.
They are also listed on the Computer Shop website or Lenovo's website.
All Lenovo computers come with a 3 year on-site warranty included in the price of the computer. The warranty starts from the time the shop receives the system. The Computer Shop utilizes a first-in, first-out method of inventory management.
Microsoft and Apple computers require the purchase of at least a 3 year warranty. This is not included in the price of the system.
Please see the resource page to check the warranty status of your system.
If you need warranty work done on your system contact your Area Technician. (See below warranty service information)
Yes, you can do this with a Custom Order.
Please see the Standards and Exceptions, below.
Please see Bulk Orders, below.
The networking fee is a $65.00 charge included in the price of your computer. This charge is to cover the networking and infrastructure equipment on campus.
See TSC Standard 3.4.1 for more information.
The Computer Shop markup is governed by IT Oversight Committee and is used to fund positions and expenses related to ordering, handling, maintaining and documenting of the computer equipment purchased for the institution.
For specific explanations, please see the policies and procedures, below.
No, State laws prohibit this practice.
Computer hardware support and repairs should be coordinated through your Area Technician. All campus computers should have a 3 year warranty. Warranty terms, conditions, and coverage varies from vendor to vendor.
Special Order delivery time can take from 1 to 4 weeks depending on item availability.
Some Area Technicians choose to call Lenovo support at 1-800-426-7378 and schedule repairs for their area.
The three most common repair procedures with Lenovo on campus:
CRU parts go through this process:
- The machine has to be accepted by us for repair
- Diagnosis if needed for machine
- Contact Lenovo for replacement
- Replacement part shipped to Warehouse
- Warehouse processes and internally ships part to respective department
- Part replaced / repaired by technician
- Final testing - Area Tech contacted notifying of repair completion
FRU parts go through this process:
- The machine has to be accepted by us for repair
- Diagnosis if needed for machine
- Contact Lenovo for replacement
- Replacement part shipped to Lenovo repair technician
- Lenovo technician schedules repair time
- Part replaced / repaired by Lenovo repair technician
- Final testing - Area Tech contacted notifying of repair completion
If you wanted to do the FRU in your area, you could contact Lenovo at the number above
and skip to:
- Contact Lenovo for replacement
- Replacement part shipped to Lenovo repair technician
- Lenovo technician schedules repair time
- Part replaced / repaired by Lenovo repair technician
Computer Shop orders may be edited, or canceled until a purchase order has been issued. Once a purchase order has been issued, the following conditions apply:
Unfulfilled orders, unopened parts, and complete boxed systems can be returned within 30 days. A fee of 15% of the purchase price will be assessed.
No returns are allowed on Apple products. Defective items will be handled in accordance with the Apple warranty.
The Computer Shop does not accept returns for these items.
Returns will be handled between the department who ordered the item and the vendor
it was ordered through.
Lenovo and Apple are the suppliers of laptop and desktop computers at UVU. Computers approved for purchase will include basic and performance desktop computers as well as light-weight performance, mid-sized basic, and full-sized performance laptops from each vendor.
These standard configurations are purchased in volume saving the institution money while at the same time providing options that address the computing needs of faculty, staff, and computer labs.
HP is the standard supplier for office printers.
It is understood that occasionally there needs to be exceptions to established standards. Standards exceptions and changes can be granted by completing the Technology Standards Exceptions / Change Form and obtaining the required approvals:
Complete List of Technology Support Standards
Technology Standards Computer Exception/Change Form
TECHNOLOGY STANDARDS Printer EXCEPTION FORM
If you have any questions about these procedures, please contact the Computer Shop.
UVU has established procedures and standards for the purchase of desktop and laptop computers in order to realize cost savings in volume purchasing and reduce the number of configurations that need to be supported. Orders are placed through the Wolverine Marketplace and will generate a requisition that will need to be approved. Computers will be delivered to the area tech responsible for the area that ordered the computers. Through this online ordering system, you can order complete systems and a variety of parts and peripherals.
Lenovo and Apple are the suppliers of laptop and desktop computers at UVU.
These standard configurations are purchased in volume saving the institution money while at the same time providing options that address the computing needs of faculty, staff, and computer labs.
It is understood that occasionally there needs to be exceptions to established standards. Standards exceptions and changes can be granted by completing the Technology Standards Exceptions/Change Form and obtaining the required approvals.
Exceptions to these standards will most likely be considered if it is:
Exceptions will most likely not be considered if based on price, personal preference or style considerations.
Lenovo computer in the Think product lines do not need an exception form.
All campus computers should have a 3-year warranty. Warranty terms, conditions and coverage varies from vendor to vendor.
All computers will be subject to the Networking Fee. The networking fee is a $65.00 charge included in the price of your computer. This charge is to cover the networking and infrastructure equipment on campus.
All items, excluding Apple, will be subject to the Computer Shop markup. The Computer Shop markup is governed by IT Oversight Committee and is used to fund positions and expenses related to ordering, handling, maintaining and documenting of the computer equipment purchased for the institution.
All systems are tagged and inventoried through the Computer Shop. This will include an inventory number that will be tied to the machine’s serial number.
All computers and accessories not stocked at the Computer Shop may have a delay of up to 4 weeks. Depending on availability and quantity of an item, some items may exceed 4 weeks.
All items are delivered to the employee’s area technician through the UVU Warehouse. Delivery time is scheduled by the Warehouse.
Computer Shop orders may be edited, or canceled until a purchase order has been issued. Once a purchase order has been issued, the following conditions apply:
Standard Parts and Standard Lenovo Systems:
Apple Systems and iPads:
Special Orders and Printers:
Customizable up to listed components below:
|
Workstation |
Desktop |
Laptop |
All-in-One |
CPU |
2x Intel Xeon W-3275 |
Intel Core i9-12900K |
Intel Xeon W-101955M |
Intel Core i9-12900 |
RAM |
1TB DDR4-2933 |
128GB DDR5 |
128GB DDR4-2933 SoDIMM |
64GB DDR5-4800 |
Hard Drive |
Up to 10 drives (2.5"): |
Up to 4 drives: • 2.5" HDD up to 1TB each • 3.5" HDD up to 2TB each • M.2 SSD up to 2TB each |
Up to 3 drives: • M.2 SSD up to 2TB each • M.2 SSD up to 2TB each |
Up to 3 drives: • 2.5" up to 2TB each • M.2 SSD up to 1TB each |
Graphics Card |
2x NVIDIA Quadro RTX 8000 with NVLink |
NVIDIA GeForce RTX A5000 |
NVIDIA Quadro RTX A5000 |
NVIDIA GeForce MX550 |
Form Factor |
Tower |
Tiny / SFF / Tower |
17.3" 4K (3840x2160) IPS |
23.8" All in One, Touch/No-Touch |
Warranty |
5 Year Onsite |
5 Year Onsite |
5 Year Onsite |
5 Year Onsite |
Other |
For any other questions, please contact the Computer Shop at compshop@uvu.edu. |
Name |
Description |
Depot Warranty |
Parts and labor repair coverage where shipping (including packaging) or delivery to the repair center is paid for by Lenovo. |
Onsite NBD Warranty |
Parts and labor repair coverage where labor is provided onsite at your place of business. • If Lenovo determines your product problem is covered by the product warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive onsite, typically the next day. |
Tech Install CRU |
With Lenovo’s Onsite Technician Installation of Customer Replaceable Units (CRUs), all internal components become qualified as Field Replaceable Units (FRUs) with an authorized Lenovo repair technician dispatched onsite to install replacements parts. |
ADP |
Accidental Damage Protection against drops, spills, bumps, and structural failures incurred under normal operating conditions or handling, electrical surges and damage to the integrated LCD screen |
Keep Your Drive |
Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo. Lenovo’s Keep Your Drive Service allows you to keep your drive, improving data security and potentially alleviating civil liability risks associated with data breach. |
Priority Support |
Enhanced warranty plan that provides direct 24x7 access to advanced level tech support on the first call, with priority call routing with calls typically answered in less than one minute |
Bulk computer purchases have been removed as of September 2018.
The Computer Shop markup is governed by IT Oversight Committee and is used to fund positions and expenses related to ordering, handling, maintaining and documenting of the computer equipment purchased for the institution.