UVU Executive Education
Program, Registration and Policy FAQs

Program Information

What are Executive Education and Professional Education Programs, Conferences & Events?

In the registration system, our programs are listed under Events, but include various non-credit, continuing education programs, including executive, management, and leadership programs, as well as professional certification and custom training programs. We run various industry or professional conferences, events and webinars, as well. Our students are typically working professionals looking to upskill or reskill, and/or are seeking career enhancement opportunities. Programs are typically short-term, intensive courses designed to be engaged learning experiences with highly qualified instructors, and can vary in length from a few hours to a few days, or over several months.

What are Custom Programs?

We design and run numerous custom programs for our many corporate clients and industry partners. Each program is unique in terms of its content, and matches expert faculty who deliver leading research and best practices instruction with the client’s current needs. For more information, please contact us at ExecEdSupport@uvu.edu.

Will I get credit or continuing education credit units (CEUs) by completing a program?

Our programs do not usually count as credits toward a degree and our certificate programs are generally completion certificates. However, in some cases, our programs are accepted as “prior learning” credits and/or can be “stackable” into a degree program. A program might count as an elective course, if accepted by a degree department, for example. Other programs may count towards CEUs for specific, industry credentialed programs. If this is the case, it will be indicated on the program’s landing page.

What programs, courses and events are currently offered?

To view the programs that are currently open for registration, please go to Events. You can search for programs either location or by program type (e.g., Executive Education, Professional Education, Conferences, etc.).

We are continually adding new programs. Many programs are offered on an open enrollment, self-paced basis throughout the year, while others have specific start dates. If you do not see a program listed that you are interested in, please contact us at ExecEdSupport@uvu.edu.

Are you still offering Learn & Work in Utah grant funded programs?

The 2020 Learn & Work in Utah grant funded programs have completed and are now closed. We are not accepting any new applications or new students into those programs. All accepted students have been notified.

We do anticipate being able to accept applications and registrations for new 2021 program offerings beginning sometime after April 2021, but we do not have all of the details at this time. Please check back here or at UVU Learn & Work in Utah periodically for the latest, up-to-date information. Whatever we know and can share will be posted there. If you would like to be added to our mailing list and be notified when new information is available, please email us at ExecEdSupport@uvu.edu with your contact information.

Do you offer financial assistance (e.g., scholarships, grants, financial aid, loans, and/or discounts) to participants?

Generally, financial assistance is not available for our programs. If they are available, it will be indicated on the program’s landing page. In some cases, we do offer discounts to our corporate clients, industry partners, and/or to UVU employees. Please contact us if you think this might apply to you.

Where are you located and how do I contact someone?

UVU Executive Education is open for business! Most of our current and upcoming programs are being offered online. Due to the pandemic, most of our employees are currently working from home, or are in our offices on a limited basis. However, we are readily available to help you and answer your questions. Our office hours are Monday – Friday, 9 am – 5 pm.

For account creation, registration, payment, logistics or other administrative questions, please contact us at our main UVU Executive Education number and email at 801.863.7399 | ExecEdSupport@uvu.edu.

For program related questions, please contact our program Coordinators. This contact information is located at the bottom of each program’s landing page, or on other various pages online. If you’re not sure, contact us at the main number or email above.

If you do call us, please understand that most calls are being forwarded to our personal mobile numbers. So, if you do get a voicemail, please leave us a message – we will return your call as promptly as we can.

Other department contact information and campus location maps can be found on the Continuing Education About Us page.

Registration Information

How do I create a user account?

In order to register for programs using our online system, you must have a valid email address and an active user account with Utah Valley University Executive Education. In order to create a new user account, please follow the link below.

Create User Account

How do I reset my password?

You can reset your password by clicking on Login located on the upper right-hand side of the page in the top navigation bar, then selecting Forgot Password. You will be asked to put in your username, which is the email you provided when creating your account. An email with instructions and links to reset your password will then be sent to you.

How do I register for a program?

Once you have an active user account, you can register for a program, course or event.

  1. Review Programs- On the Continuing Education Catalog page, select Events on the upper right-hand side of the page in the top navigation bar or go directly to the Events Listing page.

  2. Select Program- On the Events Listing page, select the tile for the program for which you’d like to register. This will take you to that program, course or event landing page.

  3. Login- Select Login on the upper right-hand side of the page in the top navigation bar. Complete the login form by enter the email you used when setting up your account and your password, then clicking on Log in. If you have not already created an account, select Register at the bottom left of the form to do so.

  4. Register- On the program’s landing page, select Register on the upper right-hand side of the page in the top navigation bar. Your First Name, Last Name, and Email should be filled in as the Primary Attendee – if not, please confirm you are logged into your account. If you want to add a guest and register and pay for them, click on the +Add Guest button. Then select Register Now to continue.

  5. Review Registration- Confirm your program and information is correct under Registration Summary.  If this is incorrect, select Back or Cancel Order.  If it is correct, select Pay by Credit Card and then Leave in the pop-up window in order to be redirected to the Payment Information page. You will have 15 minutes to complete the transaction.

  6. Payment- On the Payment Information page, entering your card, account, billing, and contact information, and then click Continue.

  7. Registration Confirmation- When your payment has been processed, the Transaction Completed page will notify you that your payment has been successful. You can then download and/or print out your confirmation and receipt.

  8. Next Steps- Your program Coordinator will contact you at least three (3) days prior to your program start date with details about the program, learning materials and/or books, links to Zoom (if applicable) and Canvas (our learning management system), and any other items you’ll need to participate in the program. If you have not been contacted three (3) days prior to your program start date, please contact the program Coordinator or our office at ExecEdSupport@uvu.edu to let us know.

Can I register multiple participants at the same time?

If a program allows for this, you will see an +Add Guest button at the time of registration. If you do not see this button, but would like to register multiple participants, please contact the coordinator listed at the bottom of the program’s page or contact us at ExecEdSupport@uvu.edu for more information.

What forms of payment do you accept?

We accept all major credit and debit cards including Visa, MasterCard, American Express and Discover.

For company paid or sponsored participants, we can create and send an invoice, and accept payment by company check or money transfer. Please contact the program Coordinator listed at the bottom of the program’s page or contact us at ExecEdSupport@uvu.edu for more information.

What if a program is full?

To maintain manageable class sizes and ensure high quality instruction, most programs limit the number of students who are allowed to register. A program’s registration will be closed when it reaches its maximum enrollment, so register early. However, most programs have a waitlist you can sign up for at no charge. If an opening in that program becomes available, or if a new section is offered, those who have signed up on the waitlist will be contacted and offered a seat in the program in the order in which they were added, with a deadline to complete their registration.

If a waitlist is not available, please email us at ExecEdSupport@uvu.edu with your contact information and tell us the program in which you are interested. We will send you information on the next dates / times the program will be offered when that information becomes available.

What is the program cancellation policy?

A minimum number of enrolled students are needed for a class to carry. UVU Executive Education reserves the right to cancel any program. Program locations, dates, times, and instructors are subject to change without notice. If UVU Executive Education cancels a program, registered participants will be notified by phone and/or email, and will automatically receive a full refund within thirty (30) days. If a participant wishes, they can notify us within the first two (2) weeks to apply their fees to the program when it is rescheduled for a later date, or to another program of their choosing of equal or lesser value.

What is the refund policy?

Program fees are used to cover all necessary expenses to run a program, which cannot be recouped after a certain point. Refund requests must be made fourteen (14) days prior to the program start date to be eligible, and will be for the full amount minus a 10% non-refundable processing fee. Eligible refunds will be processed within thirty (30) days. If a refund is requested less than fourteen (14) days prior to the program start date, a refund cannot be provided.

Refund requests are not available online and must be in writing. To request a refund, please provide us with your full name, address and registration details (i.e., program title, program dates, and amount paid) and a day time phone number where we can contact you. Send refund requests to UVU Executive Education at ExecEdSupport@uvu.edu.

Other Policies & Information

ADA Accommodations

UVU can provide accommodations for individuals with verified disabilities. Please notify the University within five (5) business days prior to the beginning of your program to make arrangements by contacting the Accessibility Services Department by phone at 801.863.8747, by email at asd@uvu.edu, or by video phone at 801.471.0721, to arrange a meeting to discuss your needs.

Complaints

If there is a complaint about a program, please contact UVU Executive Education | 801.863.7399 | ExecEdSupport@uvu.edu. Please provide your name, address, phone number, and the nature of your complaint in detail. Complaints will be addressed as quickly as possible.

Parking

Parking at UVU is free after 5 pm on weekdays, and all day on Saturday, but only if you park in a regular stall. On the main campus in Orem, for daytime, Monday – Friday classes, please park in the following visitor parking lots – Admissions Meter Lot, Lakeside Visitor Lot, ME metered stalls, and the Parking Garage. Rates are $1.00 an hour, up to $10 daily maximum rate through 10 pm. Parking anytime in a metered stall or in the visitor lots without paying will result in a ticket. Please note that all service and ADA parking stalls always require the appropriate tag. Parking at the Lehi and Wasatch campuses, as well as at most other off-campus venues, is currently free and unrestricted, except for the Service and ADA parking stalls, and is available on a first-come, first-served basis.

Campus Parking Maps

Liability Waiver & Assumption of Risk Agreement

Some Utah Valley University Executive Education programs may have an element of hazard or inherent danger. For those programs, a waiver is required. The necessary waivers will be sent to the Primary Attendee registered. Please print, fill out and send the waiver agreement to ExecEdSupport@uvu.edu prior to the program start date. Participants take full responsibility for their actions and physical condition at all time and in all ways during their program. By registering for a program, you explicitly agree to hold Utah Valley University, UVU Executive Education, and its employees, instructors, volunteers, and other program participants free from any liability, loss, cost or expense (including attorney's fees, medical and ambulance costs) that you may incur while participating in the programs.