Administrator Training

Man working on computer

What Students Learn

  • Salesforce configuration and setup
  • Basic administration
  • platform management
  • Data management
  • Salesforce security systems
  • Salesforce automation and workflow rules
  • Approval Processes
  • Process builder
  • Reports and dashboards
  • Analytics

Program Highlights

  • Prepares students to become certified administrators
  • Length of Program: 8 weeks, 32-hour course
  • Students learn to customize and maintain Salesforce CRM software


The Administrator Training program utilizes World Tech Academy curriculum and provides students the training required to become a certified administrator of’s customer relationship management (CRM) software. Students learn to assess architectural environments and requirements that utilize CRM, and how they can customize the platform to meet the unique needs of any business.