Administrator Training (Lightning)

Man working on computer

Program Highlights

  • Time Commitment: 32 hour course
  • Days of the Week: Tuesday, Thursday
  • Hours a Week: 4 hours
  • Length of Program: 8 weeks
  • Start Date: October 4, 2022
  • Online/Face-to-face: Online
Program Application


The Administrator Training program is an instructor led virtual course delivered via Zoom. This course provides students the training required to become a certified administrator of’s customer relationship management (CRM) software. Students will learn to assess architectural environments and requirements that utilize's CRM and how to customize the platform to meet the unique needs of any business.

Tuition for this program is normally $1,500, but under the Learn & Work in Utah initiative, your tuition is covered in full so long as you complete the program in the allotted time. Take advantage of this no-cost opportunity to advance professionally and apply today.

What You Will Learn

  • configuration and setup
  • Basic administration
  • platform management
  • Data management
  • security systems
  • automation and workflow rules
  • Approval Processes
  • Process builder
  • Reports and dashboards
  • Analytics

Employment Outlook is a CRM software used prolifically by businesses seeking to attract new customers and maintain good relationships with current customers. As a certified Salesforce Admin, your skill set will be vital to the thousands of companies who need their's CRM software to be maintained, monitored, and customized according to their unique needs. By earning your Administrator certification, you can increase your earning potential and open the door to hundreds of job openings listed now.

Foundational Knowledge

To be successful in this program, you will need basic computer skills.

Further Opportunities

Invest in your future and continue your education at UVU! As part of this program, you will have the opportunity to meet with UVU advisors and financial aid experts who can explain future options if you choose to continue past the end of your certification program.