General Use - DocuSign

Service Description

What is DocuSign?

DocuSign provides an easy, fast, and secure way for filling out, sending, signing, tracking, and storing forms and documents.

Need Help?

Contact the Service Desk

  Submit a Service Request

Chat With Us

  Start a Chat Session

Live Chat Hours:   Monday-Friday 7:00am - 9:30pm
   Saturday 8:00am - 5:00pm

 

Call Us  (801) 863-8888

Phone Support Hours:    Monday-Friday 7:00am - 10:00pm
   Saturday 8:00am - 5:00pm

 

Frequently Asked Questions

 

Question: Answer:
Who would use eDocs at UVU?

If you are UVU Faculty or administrative staff, and you manage contracts, acquire and process forms, or route paperwork for multiple signatures on or off campus, then DocuSign might be the right tool for you!

There are two use cases currently employed at UVU for eDocs.

Web Form: Most paper forms can be collected through the web. We can use a web page to collect information that is passed to the form. The form can be routed to one or more individuals to see and sign the form. The completed form can then be sent to staff members inside UVU for processing.

Direct Send: Allows the user to upload a document and send it to one or more individuals to sign.

What can you do in DocuSign?
  • SIGN any document electronically with your e-signature.
  • SEND documents for signature and manage the documents you send.
  • STORE all your documents instantly and securely.
  • SECURE documents on DocuSign which is ISO 27001 SSAE16 compliant/encrypted.

If you have any trouble opening the link, or providing your e-signature via DocuSign, please contact the Service Desk for support.

I am a UVU employee, and would like to send a form requiring e-signatures from multiple people via DocuSign - how do I get started?

All employees can log in to DocuSign with their uvu.edu emails. When prompted for a password on DocuSign, click "Use Company Login."

Once you have logged in, follow the following instructions to create a DocuSign form.

  1. Create a support ticket on uvu.edu/web requesting a UVU DocuSign form.
    • When possible, attach a PDF of the desired form to the ticket.
    • Include the names, titles, and emails of the different signers.
    • Include the page(s) on which the form would be located. Ensure you have the approval of at least one of the following in charge of the page(s); web area support representatives can help identify who they are:
      • Admin owner
      • Web steward
      • Site owner
      • Site manager
      • Content contributors
  2. Once you have a ticket submitted, a support technician from Web Development Services will assist you through the rest.

If you have any trouble logging into your DocuSign account, or if you need additional support in sending or managing your documents via DocuSign, please contact the Service Desk for support or submit a support ticket on uvu.edu/web.

Service Information

Examples of UVU forms leveraging the DocuSign platform

If you're interested in learning more about DocuSign PowerForms, contact your web area support or email websupport@uvu.edu.