Network & Telecom Services

COVID-19 Modified Operations

Due to the COVID-19 emergency, Network & Telecom Services will be operating partially remotely at this time. We are offering support during regular business hours. We can be reached through Teams and email.

If you need information about working remotely, please visit https://www.uvu.edu/itservices/catalog/remote/.

If you need technical assistance, please visit the Service Desk at https://www.uvu.edu/servicedesk/ and reach out through chat or email. The Service Desk is currently operating under normal business hours, but the LA desk is closed.

To check UVU's Current Condition visit uvu.info.

About

Network & Telecom Services is a group within Information Technology at Utah Valley University. Our team works with the Campus Community, UEN, MATC, and the Events Center to provide wired, and wireless network. Our network engineers are highly motivated to promote, and sustain education by removing technological obstacles, and collaborating with the campus community to provide technology solutions. We provide network access that is secure, highly available, and stable, so online services like email, and Web applications can be easily consumed with little disruption.

We work with UEN to provide network access to the Internet.
We work with the University Community, and other IT departments to give network access to servers, and other online resources.
We provide the foundation of network connectivity and online services to UVU, and our customers.
We are tasked with enabling, and supporting education.
We work hard to have a balance between network security protection from potential threats, and connectivity, usability.
We engineer solutions to overcome technology problems, not create to technology problems.
Our Mission is to provide easily accessible, secure, reliable network services through high availability and stability.