OTL LAB
Fostering Learning Technology Exploration and Enhancement Across UVU
In-Office | M-F 8am-5pm
801.863.8255 | otl@uvu.edu
Office of Teaching and Learning Support Notice
Due to COVID-19 restrictions, we are currently open with modified in-person and remote
hours. We strongly encourage you to schedule an appointment (see section below) for
in-person or remote assistance. Please wear a mask and check in at our front desk when you arrive.

Canvas 24/7 Support
Provided by Instructure
- Open Canvas & Click 'Live Help'
- Live Chat Now
- Email: support@instructure.com
If an Instructure Support Agent is unable to successfully address your Canvas-related
issue, your ticket will be resolved by the appropriate UVU support unit during regular
business hours.
SCHEDULE AN APPOINTMENT
Meeting with an OTL Technology Trainer is by appointment only.
To schedule individual or group faculty technology training, please use the scheduler below.
TEACHING TECHNOLOGIES
There are many technology tools you can choose from to improve your teaching and learning
pedagogical approaches. The OTL Lab highly recommends exploring and adding to your
teaching practices the Core Teaching Technologies:
UVU's Core Teaching Technologies
General Technology Trainings
Mastering Technology: Microsoft Teams
Wednesdays at 3:00-3:30 pm
Join the MS Teams Sync-up Session
Mastering Technology: Kaltura Video Recording
Thursdays at 3:00-3:30 pm
Join the Kaltura Video Recording Sync-up Session
Mastering Technology: Canvas Grading (including Proctorio)
Fridays at 3:00-3:30 pm
Join the Canvas Grading (including Proctorio) Sync-up Session
Power Users: Canvas & Microsoft Teams
Fridays at 1:00-1:30 pm
Join the Power Users Sync-up Session
Did You Know?
- Microsoft Teams is the Live Streaming software at UVU. Many of the classrooms are currently being constructed to automatically start a Microsoft Teams meeting when you startup the classroom.
- UVU's plagarism check, which is integrated into Canvas, is Unicheck for plagiarism detection in Canvas.
- New Proctorio remote proctoring tool available. Students take exam with virtual tutor. Contact otl@uvu.edu for more information.
- Instructors can provide audio/video feedback to students via the Canvas Teacher mobile app.
- Instructors can move the gradebook totals column to the front by clicking on the drop down menu in the Total column.
- When grading an assignment it can be excused by typing "EX" in as the score.