Office of Teaching and Learning Support Notice

Due to COVID-19 restrictions, we are currently open with modified in-person and remote hours. We strongly encourage you to schedule an appointment (see section below) for in-person or remote assistance. Please wear a mask and check in at our front desk when you arrive.

Canvas logo and 24/7 with phone

Canvas 24/7 Support

Provided by Instructure

If an Instructure Support Agent is unable to successfully address your Canvas-related issue, your ticket will be resolved by the appropriate UVU support unit during regular business hours. 


Meeting with an OTL Technology Trainer is by appointment only.

To schedule individual or group faculty technology training, please use the scheduler below.


There are many technology tools you can choose from to improve your teaching and learning pedagogical approaches. The OTL Lab highly recommends exploring and adding to your teaching practices the Core Teaching Technologies:
UVU's Core Teaching Technologies

General Technology Trainings 

Mastering Technology: Microsoft Teams

Wednesdays at 3:00-3:30 pm

Join the MS Teams Sync-up Session

Mastering Technology: Kaltura Video Recording

Thursdays at 3:00-3:30 pm

Join the Kaltura Video Recording Sync-up Session

Mastering Technology: Canvas Grading (including Proctorio)

Fridays at 3:00-3:30 pm

Join the Canvas Grading (including Proctorio) Sync-up Session

Power Users: Canvas & Microsoft Teams

Fridays at 1:00-1:30 pm

Join the Power Users Sync-up Session

Did You Know?

  • Microsoft Teams is the Live Streaming software at UVU. Many of the classrooms are currently being constructed to automatically start a Microsoft Teams meeting when you startup the classroom. 
  • UVU's plagarism check, which is integrated into Canvas, is Unicheck for plagiarism detection in Canvas.
  • New Proctorio remote proctoring tool available. Students take exam with virtual tutor. Contact for more information.
  • Instructors can provide audio/video feedback to students via the Canvas Teacher mobile app.
  • Instructors can move the gradebook totals column to the front by clicking on the drop down menu in the Total column.
  • When grading an assignment it can be excused by typing "EX" in as the score.