Software FAQ

Office 365

What is Office 365 ProPlus?

Office 365 ProPlus is a full version of Office that includes student favorites like Word, PowerPoint, Excel, OneNote, Outlook and more. Office 365 ProPlus is a user-based service and allows each student to install on up to five computers (PC or Mac). Office mobile applications are also offered on both iOS and Android platforms. (Office Mobile applications are included with all Windows phones). After graduation, IT administrators re-provision licenses to new students. Former students are eligible for consumer or commercial offerings via many employers.

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What happens when my Office 365 subscription ends? How can I continue to work with my documents?

As the expiration date approaches, you will receive notifications in the Office applications and via email, alerting you to the upcoming expiration. Once your Office 365 subscription expires, the Office software applications enter read-only reduced functionality mode, which means that you can view or print documents, but you will not be able to create new documents or edit existing documents.

To return to full Office functionality, you can purchase a personal subscription of Office, from http://office.microsoft.com or any participating retailer. You could also return to using an older version of Office, or use the free Office Online on OneDrive for basic editing.

How do I install Office 365 on an iPad?

  • To install Office for iPad, you need to be running iOS 7 or later.
  • To check that version :
    • From the home screen, tap Settings> General> About.
  • To download:
    • From the home screen, tap icon for app store> Search Microsoft program (i.e. Microsoft Word, Excel, PowerPoint) download app.
    • Once app is downloaded, open it, you will be prompted to sign in.
      Microsoft Office iPad Log In Screen
    • Once you select Sign In you will be prompted again. You will enter your uvid@ad.uvu.edu where it asks for your email address. Click Next.
      Office UVID Account Prompt
    • You will then be brought to another sign in page and you will enter for email your uvid@ad.uvu.edu and for password use the same as UVLink. Click Sign In
      Office Sign in 3
    • Once your credentials have been verified you will see the following page. Click Create and Edit Documents to start using Word on iPad.
      Office iPad Successful Setup Screen

Is this a full version of Office and available for offline use?

For students it is a full version of Office and is available for offline use. Office 365 can be downloaded on students PC, Mac, or Tablet. For employees, it is only available for online use. Employees can download a full version of Office in UVLink under the help tab.

What applications come with Office 365 ProPlus for PC?

  • Word 2013
  • Excel 2013
  • PowerPoint 2013
  • OneNote 2013
  • Access 2013
  • Outlook 2013*
  • Lync 2013*
  • InfoPath 2013

For employees: Online access only.

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What comes with Office 365 ProPlus for Mac?

  • Word 2011
  • Excel 2011
  • PowerPoint 2011
  • Outlook 2011*

For employees: Online access only.

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What comes with Office Mobile for iPhone and Android?

  • Word Mobile
  • Excel Mobile
  • PowerPoint Mobile
  • OneNote available as separate download.
  • Lync Mobile*

Mobile apps are not available for employees.

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What are the PC requirements for Office 365 ProPlus?

Operating System
Windows Server 2008 R2, Windows 7, Windows Server 2012, Windows 8
Note: 32-bit Office can be installed on 32-bit or 64-bit operating systems and 64-bit Office can only be installed on 64-bit operating systems.

Computer and processor
1 GHZ or faster x86 or 64-bit processor with SSE2 instruction set.

Memory 1 GB RAM (32-bit)
2BG RAM (64-bit) recommended for graphics features, Outlook Instant Search, and certain advanced functionality.

Disk space
3 gigabytes (GB)

Monitor resolution
1024 x 768 or higher

What are the Mac requirements for Office 365 ProPlus?

Operating System
Mac OS X version 10.5.8 or later.

Computer and processor
A Mac computer with an Intel processor.
DVD drive or connection to a local area network (if installing over a network).

Memory 1 GB RAM (recommended)

Disk space
2.5 GB of available hard disk space.
HFS+ hard disk format (also known as Mac OS Extended or HFS Plus).

Monitor resolution
1024 x 768 or higher

What are the iPhone requirements for Office Mobile for iPhone

  • iPhone 4
  • iPhone 5
  • iPhone 5s
  • iPod Touch 5th generation

Above devices must be running iOS 6.1 minimum.

What are the Android requirements for Office Mobile for Android?

  • Android OS 4.0 or greater
  • Android touch enabled smartphones only

How long can a student leverage Office 365 ProPlus?

The guidelines are such they can leverage this program until they graduate or are no longer attending UVU. At that point, we must disable their Office 365 ProPlus license.

How is this different from Office 2013 ProPlus?

The Office 2013 applications are exactly the same however there are some differences including patching, license sign in for usage, and Click-to-run (C2R) technology for rapid installs (2 minutes for quick usage).

Where can I get training on Office 365 ProPlus?

There is some excellent end user training on Office 2013 here.

There is some excellent end user training on Office for Mac 2011 here: Excel 2011 / Outlook 2011 / PowerPoint 2011 / Word 2011

Some end user help guides on Office Mobile for iPhone here and here.

Some end user help guides on Office Mobile for Android here and here.

Where do I login to administer my Office 365 Account?

  • You must first activate your account and you can do that by going to uvu.edu/software or by logging into UVLink and clicking on the link in the software downloads section.
  • Once your account has been activated you can sign in at https://login.microsoftonline.com/ 
    • Email:  your UVID@ad.uvu.edu and there is NO password. Just click the sign in button after entering the email information.
    • At the second login window you will enter the following

For Password: It is the same password that you use to login to UVLink.

How do I login to my Office 365 Portal?

Go to https://login.microsoftonline.com/ and Login with your UVID@ad.uvu.edu and no password. A second box will come up to put in your UVID and Password.

How many devices can I install Office 365 on?

Students can install Office 365 on up to 5 devices. Installing Office apps on a phone or tablet will not count against your 5 install limit.

How do I deactivate an install of Office 365 to install on another device?

Login to your Microsoft 365 portal https://login.microsoftonline.com/ click on the gear in the top right corner. Select Office 365 settings, select the Office tab from the menu on the left. Once you have installed Office on a computer you will see the computer on the install list. To deactivate an install click on the blue Deactivate link next to the computer you would like deactivated. Deactivating a computer will not uninstall the Office program but will make it so you are unable to use the Office in its entirety from that device.

Office Manage Installs screen

I can not login to the Microsoft Portal, how do I change the Domain?

"I am not able to login to https://login.microsoftonline.com/. After putting in my UVID@ad.uvu.edu, a second box pops up and it will not take my UVID and Password."

If you are not on UVU’s network you may need to change the domain. If the Domain does not say AD, select “login with different credentials” and use AD\10000000 (uvid) as the user name.