Enterprise Resource Planning (ERP) Software Services

Due to the COVID-19 emergency, the ESS (formerly APS) department will be operating remotely at this time. We are offering support during regular business hours. We can be reached through Teams and email.
If you need information about working remotely, please visit https://www.uvu.edu/itservices/catalog/remote/
If you need technical assistance, please visit the Service Desk at https://www.uvu.edu/servicedesk/ and reach out through chat or email. The Service Desk is currently operating under normal business hours, but the LA desk is closed. 

Mission Statement:

The ERP Software Services team serves the strategic goals of Utah Valley University by providing access to enterprise data, maintaining mission-critical software, and engineering user-centric software solutions to support University business processes.

Our Vision:

ERP Software Services uses team-driven synergy to proactively engineer innovative, user-centric solutions in a customer-oriented and cost-efficient manner while maintaining the highest standards


Our staff provides Banner Self-Service and Admin applications that integrate directly into the school's Banner system. We also provide assistance with training in the operation Ellucian Banner services and processes. Departments can request applications, or projects, to be developed that will communicate directly with Banner providing speed and convenience for processing students and everyday office tasks.

If you would like to request a new project, please fill out the OIT Project Request Form. The project will be prioritized among all of ESS's additional projects per Portfolio Team.

  • Re-engineer administrative processes by using the latest technologies to leverage current investment in software applications.
  • Provide wider, more timely and efficient access to University data.
  • Improve quality, availability and usefulness of application systems.
  • Provide adequate resource capacity to support administrative applications.
  • Investigate new methods and technologies for application delivery.
  • Implement and maintain the technologies used to support/enhance UVU’s ERP, "Banner"
  • Provide quality mobile services
  • Integrate third party systems and applications to support the mission of the University
  • Provide faculty, staff, and students with robust enterprise applications that assist them with their day-to-day activities
  • Work with customers to upgrade, enhance, and use UVU's enterprise applications including:
    • Ellucian XE
    • Internet Native Banner
    • Banner Self-Service
    • Job Submissions/ Scheduled Jobs
    • Wolverine Track
    • Banner Relationship Management (BRM)
    • Operational Data Store (ODS)
    • Enterprise Data Warehouse (EDW)

Structure & Leadership

Reporting Structure:

Digital Transformation

Committee Involvement:

Portfolio Teams

Enrollment Management / Wolverine Track

  • Includes all requests that affect the Banner Student Module
  • Projects are prioritized by Enrollment Management IT Priority Committee
  • Student Module/ Registration Contact: Whitney Lemone
  • Wolverine Track/ Degree Works Contact: Dallas LeGrande

HR / Finance

  • Projects are prioritized by EAMT Committee
  • HR Contact: Jeff Anderson
  • Finance Contact: Byron Ramos

Regulatory (REG)

  • Includes all government regulated requests
  • Contact: Jeff Anderson