Enterprise Resource Planning (ERP) Software Services

If you need technical assistance, please visit the Service Desk at https://www.uvu.edu/servicedesk/. The Service Desk is currently operating under normal business hours. 

Mission Statement:

The ERP Software Services team serves the strategic goals of Utah Valley University by providing access to enterprise data, maintaining mission-critical software, and engineering user-centric software solutions to support University business processes.

Our Vision:

ERP Software Services uses team-driven synergy to proactively engineer innovative, user-centric solutions in a customer-oriented and cost-efficient manner while maintaining the highest standards


Our staff provides Banner Self-Service and Admin applications that integrate directly into the school's Banner system. We also provide assistance with training in the operation Ellucian Banner services and processes. Departments can request applications, or projects, to be developed that will communicate directly with Banner providing speed and convenience for processing students and everyday office tasks.

If you would like to request a new project, or other services from the ESS team, please fill out the Request Form. The project will be prioritized among all of ESS's additional projects per Portfolio Team.

  • Re-engineer administrative processes by using the latest technologies to leverage current investment in software applications.
  • Provide wider, more timely and efficient access to University data.
  • Improve quality, availability and usefulness of application systems.
  • Provide adequate resource capacity to support administrative applications.
  • Investigate new methods and technologies for application delivery.
  • Implement and maintain the technologies used to support/enhance UVU’s ERP, "Banner"
  • Integrate third party systems and applications to support the mission of the University
  • Provide faculty, staff, and students with robust enterprise applications that assist them with their day-to-day activities
  • Work with customers to upgrade, enhance, and use UVU's enterprise applications including:
    • Banner Application Navigator
    • Banner Communication Management (BCM)
    • Banner Self-Service
    • Job Submissions/Scheduled Jobs
    • Page Builder
    • Wolverine Track

Structure & Leadership

Reporting Structure:

Digital Transformation

Committee Involvement:

Portfolio Teams

Enrollment Management / Wolverine Track

  • Includes all requests that affect the Banner Student Module
  • Projects are prioritized by Enrollment Management IT Priority Committee
  • Student Module/ Registration Contact: Morgan Smith
  • Wolverine Track/ Degree Works Contact: Dallas LeGrande

HR / Finance

  • Projects are prioritized by EAMT Committee
  • HR Contact: Clay Christensen
  • Finance Contact: Byron Ramos

Regulatory (REG)

  • Includes all government regulated requests
  • Contact: Shane Green