Service Desk

 

COVID-19 Modified Operations

At this time, chat and self-service are our preferred modes of service.

Our Front Desk (BA 013) is open by appointment only.

Our LA Desk is closed until further notice.

 

For more information, visit the Return to Campus website.

Find Help

 

Submit a self-service ticket 24/7/365. A support specialist will respond during the following hours of operation:

  • Monday-Friday: 7:00am - 10:00pm
  • Saturday: 8:00am - 5:00pm

Please note that we cannot process password resets via self-service. You must call, chat, or come in person to have your password reset.

 

Submit a request for help:

Name *

 

UVID *

 

Phone Number *

 

Email *

 

Please Describe your Issue or Question: *

 



Start a live chat session with one of our support specialists.

Start Chat Now

Chat support hours of operation:

  • Monday-Friday: 7:00am - 9:30pm
  • Saturday: 8:00am - 5:00pm

Call us at (801) 863-8888 and speak to one of our support specialists.

Phone support hours of operation:

  • Monday-Friday: 7:00am - 10:00pm
  • Saturday: 8:00am - 5:00pm

Be assisted by one of our support specialists in-person.

Our Front Desk is located on Main Campus in Browning Administration (BA) room 013.

Walk-in support is by appointment only.

Schedule APPOINTMENT

Walk-in support hours of operation:

  • Monday-Friday: 8:00am - 5:00pm

 

Our LA Desk is closed until further notice.

Services

IT Services

Employee holding tablet in a hallway

The following services are available to students and employees. Visit our Service Catalog for more IT resources.

Student IT Services

A teacher helping a student in a computer lab

The following services are available to students. Visit our Service Catalog for more IT resources.

Employee IT Services

An employee holding a laptop in a hallway

The following services are available to employees. Visit our Service Catalog for more IT resources.

Admissions

A student standing on stairs in fall foliage

For all inquiries regarding Admission to UVU, please select from the following:

 

Registration

Aerial view of student sitting at a table doing classwork

To view our Course Catalog and Registration policies, please select from the following:

Financial Aid / Scholarships

Four students walking outside

For questions regarding Federal Aid or Scholarships, please select from the following:

Graduation / Transfer Credit

Many graduated students in caps and gowns

To find more information on Student Graduation and Ceremonies, as well as Transferring into UVU, please select from the following:

Campus Resources

A student sitting at a computer

About Us

Welcome to the Utah Valley University Service Desk!

 

We are dedicated to providing quality support and services to students, employees, and the community. We strive to provide these services in a friendly and timely manner.

 

Our modes of service include phone, chat, walk-in, self-service, and email. Please see our Find Help section for more information, as well as our hours of operation.

Photo of UVU campus front in the fall

Stay Connected