Registration Help and FAQs

Registration Information

How do I create a new user account?

In order to self register for courses using this online system, you must have an account with Utah Valley University Continuing Education. Creating an account also gives you online access to view your registration history, change your address, assign courses and more.

Create User Account

Note: you must have an email address to set up an account with us.

What courses do you currently offer?

We have a wide variety of courses for you to choose from. Select All Catalogs (in the left navigation bar) to see the courses we currently offer.

How to register for a course?

  1. Look Up Course - Select the course you want to enroll in from the catalogs on the left.
  2. Add to Order - Select the number of registrations you would like for the course and add to Order.
  3. Continue Shopping - Click the back button to return to the Catalog and continue to select and add to order until you are ready to check out.
  4. Check-out - You will be redirected to fill out student information forms before you submit your payment information if required for the course(s).
  5. Student Information Forms - You will need to fill in all the requested information for each student, each on a separate form as requested, then submit the forms. Forms may include a waiver, youth drop off and pick up information, and other needed information particular to the course.
  6. Create Your User Profile, Name, and Password - Please be sure to remember your user name and password for access to your account in the future.
  7. Go To Checkout - Apply any discounts as needed and click Pay.
  8. Payment Page - You will be redirected to the payment page where you will enter your Credit Card information and submit.
  9. Registration Confirmed - When you are finished with the payment process, the Transaction Completed page is displayed notifying you that your payment has been accepted. A confirmation email with the payment specifics is sent to your email address.
  10. Assign Students - After you have paid you will need to return to the courses you selected and assign a student to each of the courses. An email will be sent reminding you to assign students to courses if you do not do this before you leave the registration process.

What if a course is full?

Courses that are full may have a waitlist that you can add your name to. Should an opening become available, the people on the list will be called in the order in which they were added.

Which methods of payment do you accept online?

We accept all major credit cards such as: VISA, American Express, MasterCard and Discover.

What is the cancellation policy if I am unable to attend?

Course fees are used to cover all necessary expenses for the class. A minimum number of students are needed to enroll in a class for it to carry. A course will be closed when it reaches maximum enrollment, so register early. Courses with insufficient enrollment will be cancelled one week prior to the starting date of the course, and those registered will be notified of the cancellation by phone and/or email. To make contacting easier please provide day and evening phone numbers with your registration. Refunds will be processed automatically for courses cancelled.

UVU CE reserves the right to cancel any course. Course locations, dates, times, and instructors are subject to change without notice.

How do I cancel a registration?

You cannot cancel a registration online. To cancel a registration, you must contact:

UVU Community Education

*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.

What is the Continuing Education refund policy?

Refund requests must be made 48 hours prior to the course to receive a refund. Course reimbursement will be as follows:

  • Courses $100 or less - full amount minus a $10 non-refundable processing fee
  • Courses over $100 - full amount minus a 10% non-refundable processing fee

If cancelling within 48 hours, or you do not attend, you will forfeit the entire payment. We reserve the right to cancel any course for insufficient enrollment or other conflicts that may arise. If your course is canceled, we will notify you by phone or e-mail and you may either select another course, receive credit for a future course or receive a full refund.

What do I do if I've lost my password?

You can send a request for your password to be reset by sending us an email at and we will respond via your email address.

How can I find out what courses I'm registered in?

To see a list of courses in which you are enrolled, Open your account and follow the prompts therein. visit the Registration History page then click the appropriate button:

  • Upcoming Courses - view a list of your upcoming courses with dates and location
  • Completed Courses - view a list of completed courses with the Hours / CEUs / Grades earned

Continuing Education Policies and Information


UVU is happy to provide accommodations for individuals with verified disabilities. Please notify the University within 5 (five) business days prior to the beginning of your course to arrange those accommodations. You can contact the Accessibility Services Department by calling 801-863-8747, emailing, or by video phone at 801-471-0721 to arrange a meeting to discuss your needs.

Complaint Procedure

If there is a complaint about a course, a teacher or related item, please contact the correlating department. See above for department contact info. If you send an email please include your name, address, phone number, and the nature of your complaint with as much information as possible. Complaints will be handled as quickly as possible.


At UVU parking is free AFTER 5 pm on weekdays and all day on Saturday but only if you park in a regular stall. For daytime M-F classes, please park in the following visitor parking lots – Admissions Meter Lot, Lakeside Visitor Lot, ME metered stalls and the parking Garage; $1.00 an hour, up to $10 daily maximum rate through 10 pm. Parking anytime in a metered stall or in the visitor lots without paying will result in a ticket. Please note that all service and ADA parking stalls always require the appropriate tag.


Parking for UVU Continuing Education classes at most off-campus venues is free and unrestricted except for the Service and ADA parking stalls.

Liability Waiver and Assumption of Risk Agreement

Some Utah Valley University Community Education programs may have an element of hazard or inherent danger. For those courses, a waiver is required. The necessary waiver, either for adults or youth, will be sent with the reminder email for the class(es) in which you have registered. Please print and fill out the waiver agreement, and bring it with you to the first night of class. It is expected that you will take full responsibility for the actions and physical condition of yourself in these programs. You will agree to hold Utah Valley University UVU, its employees, and volunteers free from any liability, loss, cost or expense (including attorney's fees, medical and ambulance costs) that you may incur while participating in these programs.

Contact Information and Maps

Contact information and contact maps can be found on the Continuing Education About Us page.