Profile | Utah Valley University

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Faculty Member

Dr. Suzan Flanagan

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Phone: 801-863-8790
Mail Stop: 153

Education

PhD, East Carolina University, 2019

Major: Rhetoric, Writing, and Professional Communication

MA, East Carolina University, 2014

Major: English, Technical and Professional Communication

BA, University of Maryland–University College, 2005

Major: Communication Studies

Teaching

ENGL 2050

Editing, Fall 2025

ENGL 2010

Intermediate Academic Writing, Fall 2025

ENGL 2010

Intermediate Academic Writing, Fall 2025

ENGL 2100

Technical Communication, Fall 2025

ENGL 2100

Technical Communication, Fall 2025

Scholarly/Creative Works

Getto, Guiseppe , Flanagan, Suzan , (2024) "Content strategy_ People, practices, and technologies [Special Issue]" (Issue: 4, vol. 53). Journal of Technical Writing and Communication. https://journals.sagepub.com/toc/jtwa/53/4

Comi, Dana , Weech, Shelton , Flanagan, Suzan , Albrecht-Crane, Christa , (2024) "Situated AI Usage_ A Methodological Approach to Generative AI User Research" . New York, NY: Association for Computing Machinery. https://doi.org/10.1145/3641237.3691660

Getto, Guiseppe , Gallagher, Philip B., Flanagan, Suzan , (2024) "Approaches, contexts, and critiques of UX pedagogy_ An exploration of themes from an integrative literature review " . Proceedings of the 2024 IEEE International Professional Communication Conference. DOI:10.1109/ProComm61427.2024.00040

Getto, Guiseppe , Flanagan, Suzan , Labriola, Jack T., (2023) "Editors’ introduction_ The people, practices, and technologies central to content strategy" (Issue: 4, vol. 53). Journal of Technical Writing and Communication. https://doi.org/10.1177/00472816231171864

Getto, Guiseppe , Vance, Bremen , Flanagan, Suzan , Jacobsen, Kylie , (2023) "Emerging UX skill sets_ Preliminary findings from a textual analysis of job ads" . Proceedings of the 2023 IEEE International Professional Communication Conference. https://doi.org/10.1109/ProComm57838.2023.00054

Getto, Guiseppe , Flanagan, Suzan , (2022) "Localizing UX advocacy and accountability_ Using personas to amplify user agency" (Issue: 4, vol. 69). Technical Communication. doi: https_//doi.org/10.55177/tc914783

Flanagan, Suzan , Getto, Guiseppe , Ruszkiewicz, Sheryl , (2022) "What content strategists do and earn_ Findings from an exploratory study of content strategy professionals" . Proceedings of the 40th ACM International Conference on Design of Communication (SIGDOC ’22). https://doi.org/10.1145/3513130.3558973

Getto, Guiseppe , Flanagan, Suzan , (2022) "Helping content strategy_ What technical communicators can do for non-profits" (Issue: 1, vol. 69). Technical Communication. https://doi.org/10.55177/tc227091

Getto, Guiseppe , Flanagan, Suzan , Labriola, Jack T., (2021) "Designing boater advocacy_ A lean UX mobile app project to increase emergency response accountability" . Proceedings of the 39th ACM International Conference on Design of Communication. doi:10.1145/3472714.3473631

Flanagan, Suzan , Getto, Guiseppe , (2021) "What UXers do and earn_ Findings from an exploratory survey of UX professionals" . Proceedings of the 2021 IEEE International Professional Communication Conference. https://doi.org/10.1109/ProComm52174.2021.00014

Getto, Guiseppe , Labriola, Jack T., Flanagan, Suzan , (2020) "The state of mobile UX_ Best practices from industry and academia" . Proceedings of the 2020 IEEE International Professional Communication Conference.

Dr. Suzan Flanagan

Education

Teaching

ENGL 2050

ENGL 2010

ENGL 2010

ENGL 2100

ENGL 2100

Scholarly/Creative Works

Student

Employees

Community

Utility