At the UVU Collections Office, our mission is to support and empower students in managing their financial responsibilities with compassion and understanding. We are dedicated to providing clear, accessible, and personalized assistance to help students resolve their balances while fostering an environment of respect and encouragement. Our goal is to work collaboratively with students to find flexible solutions that enable them to achieve financial stability and continue their educational journey with confidence.
The UVU Collections office is available Monday - Friday from 8AM - 5PM.
Call or leave us a message at 801-863-8611
The University requires that all tuition and fees must be paid within the semester for which they incurred.
If accounts are not paid in full they are referred to the Collections Office and will begin to accrue interest daily at a rate of 18% annually.
If your account is referred to an outside collection agency, this will result in additional collection costs.
You will have a hold placed on your registration if you owe the University an outstanding debt. This hold will prohibit registration or obtaining diplomas. The debt must be paid in full in order for the hold to be removed.
If you pay by debit or credit card your financial holds will be removed in 1-2 business days. If you pay by online or paper check your hold will be removed in 7-10 business days.
Students who had extenuating circumstances or a medical emergency that prohibited attendance at school during the semester they enrolled may petition for exceptions to the refund policy through the Office of the Registrar.
PLEASE NOTE: Submission of a petition does not guarantee approval. The collections process will continue during the petition process and it is the student's responsibility to follow up on the status of the petition and notify the Collections Office when they have received notification on a decision from the Registrar's Office. Certain fees are not waved.
Concurrent Enrollment balances placed with the UVU Collections office are assessed a one time $5.00 collections fee.
Balances that are delinquent more than 90 days are subject to state tax garnishment (A $15 garnishment fee is assessed by the state).
To make your payment please log into your MYUVU and click on the red "pay now" option, which takes you to our Ellucian payment portal. We also accept payment by phone if paying with a credit card.
For questions regarding this balance please call us at 801-863-8611, or visit the Concurrent Enrollment office.
Instructions to complete the Student Release of Information online:
What is SIRA?If your account has been placed with an outside collection agency please contact them for questions regarding repayment of your UVU balance.
Coast Professional Inc. 1-888-815-2843
ConServe Accounts Receivable Management 1-800-724-4439
Todd, Bremer & Lawson Inc. 1-877-427-6544
Williams and Fudge 1-800-551-5772
Reliant Capital Solutions 1-866-837-5096
Stressed about your finances? We can help. And it's free!
Contact the UVU Money Management Resource Center
