Research shows how gender and race shape employee engagement and why one-size-fits-all strategies fall short. Key findings and workplace insights.

The article “Examining the Intersection of Gender and Race in Employee Engagement” by Dr. Jonathan Westover and Dr. Maureen Andrade explores how employee engagement varies across different gender and racial groups. Using survey data from over 5,000 employees, the study compares engagement levels and predictors of engagement among White males, White females, males of color, and females of color.
The literature review indicates that prior research has reported mixed findings regarding racial and gender differences in employee engagement. However, it consistently highlights that the factors influencing engagement vary across gender and racial groups. Overall, the evidence suggests that women and racial minorities generally experience fewer positive workplace conditions compared to White male employees. In some cases, these experiences lead to lower engagement levels, while in others, employees remain engaged despite these challenges.
Additional research also shows that employees from minority backgrounds report lower engagement than their White counterparts. Furthermore, both women and racial minorities continue to face persistent workplace barriers, including discrimination, lower wages, limited advancement opportunities, conflict, insufficient support, and a lack of belonging. However, previous research suggests that these issues can be mitigated through changes in organizational culture and structure (Casad et al., 2018; Field et al., 2023; Ryan, 2022; Saks, 2022).
Conclusion
The study shows that employee engagement is shaped by the intersection of gender and race, with notable engagement gaps—especially between men and women of color. While some engagement drivers are universal, many differ across demographic groups, meaning organizations should avoid one-size-fits-all approaches and instead design identity-responsive strategies. The findings emphasize the importance of “worker activation,” including purpose, belonging, leadership efficacy, and commitment, supported through empowering and inclusive organizational cultures. The study calls for further research and encourages practitioners to use an intersectional lens to create equitable, engaged, and high-performing workplaces.
Full Article
Westover, J. H., & Andrade, M. S. (2025). Examining the intersection of gender and race in employee engagement. American Journal of Management, 25(3). 1–20.