Software Development & Systems Integration (SDSI)
dedicated to creating seamless, intuitive, and empowering experiences for students,
faculty, and staff across UVU.
Championing Exceptional Care
The DX Software Development and Systems Integration (SDSI) department exemplifies the spirit of UVU through its unwavering commitment to creating seamless, intuitive, and empowering experiences for students, faculty, and staff. Formerly known as AIS, this team has long been the quiet engine behind many of UVU’s most user‑friendly systems — but their true distinction lies in how they approach their work. Every project begins with a simple question: How can we make this easier, clearer, and more supportive for the people who rely on it? That mindset has transformed countless processes across campus, reducing friction, improving accessibility, and ensuring that technology serves as a bridge rather than a barrier.
Collaboration That Strengthens UVU
SDSI’s collaborative spirit is one of its defining strengths. They are known across campus as the team that will show up, listen deeply, and partner with any department to solve problems — even when the issue falls outside traditional development boundaries. A recent example involved a cross‑unit initiative where several departments were struggling to align on workflow requirements. Instead of dictating a solution, SDSI facilitated conversations, translated technical constraints into plain language, and helped each group articulate their needs. Their ability to bridge communication gaps turned a stalled effort into a unified, successful implementation.
Innovation with Purpose
Innovation is woven into SDSI’s culture, but it is always grounded in care. When they identify a pain point — whether it’s a confusing interface, a multi‑step process that overwhelms students, or a system that creates unnecessary work for staff — they don’t wait for someone else to fix it. One standout example was their redesign of a high‑traffic student service workflow that had long been a source of frustration. By observing real user behavior, gathering feedback, and iterating quickly, SDSI delivered a streamlined, intuitive solution that dramatically reduced errors and support requests. The result wasn’t just a better system; it was a better experience for the people who depend on it every day.
Living UVU’s Mission
Above all, SDSI embodies exceptional care. They treat every request — big or small — with respect and urgency, understanding that behind each ticket or project is a person trying to succeed in their role. Their responsiveness, professionalism, and genuine desire to help have earned them a reputation as trusted partners across campus. Whether they are building integrations, automating processes, or quietly preventing problems before they occur, SDSI consistently demonstrates that technology can be an expression of UVU’s mission: to uplift, empower, and support every individual.
