The site or service you tried to open isn’t available from your current connection. That usually happens for one of two reasons:

  • You’re off campus. Some UVU systems only accept connections from UVU’s network. They’re still available to you, but you need to sign in through GlobalProtect first.
  • You’re on UVU Wireless. Internet access on UVU Wireless is filtered, and some internal UVU systems can’t be reached from it. Signing in through GlobalProtect gives you full access.

Either way, the fix is the same: install the GlobalProtect client, sign in with your UVU credentials, and try the site again.

Step 1: Go to access.uvu.edu

access.uvu.edu

Step 2: Download the client for your computer

Choose the Windows 64 bit version or the Mac 32/64 bit version.

download links for the globalprotect client



Step 3: Install it

Follow the default prompts. You don’t need to change any settings.

Install the GlobalProtect Client

 

Step 4: Open GlobalProtect and connect to access.uvu.edu 

Sign in with your UVU username and password. Once it shows Connected, go back to the site you were trying to reach.

connect to access.uvu.edu   Connected

Already connected and still blocked?

Disconnect and reconnect GlobalProtect, then reload the page. If that doesn’t work, you may not have access to that system, or something else is going on. Contact the Service Desk at (801) 863-8888 and tell them which site you were trying to open.