Catering Policies

General Guidelines

  • UVU's Sorensen Student Center is a smoke-free facility and alcoholic beverages are prohibited on all UVU premises.

  • Catering services are available anywhere on Utah Valley University's Main and West campus.

  • UVU Dining Services & our on-campus affiliates are the sole brokers for ALL food and beverage served on campus. No off-campus food is permitted at events. 

  • UVU Dining services will allow you to mix services from catering and other on-campus vendors at your event, but you will need to communicate that information when you place your catering order.
  • Events with a guest count of 100 and under do not need formal approval from Dining Services to use on-campus vendors. Off-campus vendors are not permitted.
  • Events with a guest count of 101 and above will need to coordinate their event through Catering Services, 801-863-6940, catering@uvu.edu
  • Unauthorized food or beverages brought into campus events will accrue a fine of $100.00 or $2.00 per person, whichever amount is greater and future reservations may be canceled or denied.

  • All printed prices are subject to change without notice. UVU Catering will honor all prices quoted at the time the event is confirmed.

Menu Selection/Dietary Restrictions

Please remember to submit your menu selections a minimum of 10-14 days before your event (the earlier the better). Selecting only one menu item for your entire group will  help us serve your guests considerably quicker. We can accommodate a few dietary restrictions including most allergies, vegetarian, vegan, and gluten-free.  These entrees are provided on a "chef's choice" basis. Placards indicating dietary restrictions are required from the Event Organizer. Only the confirmed number of entrées will be prepared, additional entrées cannot be added at the event. Due to the Board of Health restrictions and department policy, NO outside food or beverages are permitted and no food will be allowed to be taken home; likewise. no take out containers are available.

Buffets vs. Served Meals

Most of our meal options can be served as buffets or plated meals. This option is made available to you to better fit the needs of your guests and the type of event you wish to have on Utah Valley University's campus.

Final Count

To allow our staff time to make full preparations, it is very important that you notify the catering office of the exact number of guests by Wednesday the week before your event by 10:00 am. Changes, additions, or orders placed less than 3 business days in advance will be subject to a $25.00 additional service charge, and are subject to availability. Please note you will be charged for the number of guests specified, even if the actual amount is lower. In the event additional guests arrive, they will not be accommodated--please ensure accurate guest counts. 

Deposit/Payment

All our off campus guests (those not using a campus billing index-code), will need to provide an accurate billing address and email. Tax exempt organizations will need to provide the certificate number when placing the order. All balances will be billed to the given address within 2 weeks after the event by emailed invoice as well as a mailed hard copy. Full payment is due 30 days after the billing has been received unless billing arrangements have been made. Please note that the prices quoted are subject to current Utah County, Orem City, & Utah State Food Sales Tax. Information on making a payment by phone or in person are listed on the invoice.

Room Rental

Please Contact the Event Services: 801-863-8612 for pricing information and room setup/table arrangements. No items may be attached to the walls, doors or windows, without prior approval. Due to fire codes no entryways or exits may be blocked for any reason. For plated events, please reserve extra space and tables as well as any pipe & drape required to serve your event.  Any questions about what will be required by location can be directed to the Catering Manager, 801-863-5830.

Specialty Cakes

We will make an exception to the "no outside food policy" in order to allow wedding or birthday cakes to be brought in. Catering staff are not available to cut and serve your cake or to provide plates and flatware for your cake service. This includes specialty cakes and sheet cakes ordered through catering services.

Taking Food Off Premises/Food Safety

Unless specifically ordered and contracted as pick-up items, no food or related products may be removed from the service area, except by authorized representatives of University Catering. University Catering cannot provide containers for packaging leftover food--which is prohibited.

Linen Rentals

Linen rentals are included with your buffet or served meal to cover all food related tables. Conferences, award ceremonies and fairs may require additional linens--additional linens required are $5 per linen.

Cancelations

Events may be altered or canceled before 3 business days before the event without any additional fees. If you have an event that must be canceled within 3 business days, we will charge you a fee of $25 as well as determine what items have been ordered or prepared and then charge you only for those items that cannot be canceled or reused.