Catering Policies

General PROCEDURES

  • UVU's Sorensen Student Center is a smoke-free facility and alcoholic beverages are prohibited on all UVU premises.

  • Catering services are available anywhere on Utah Valley University's Main campus.

  • West campus and the UVU Airport must order disposables and bottle drinks for their events. Plated and Served service is not available.
  • UVU Dining Services & our on-campus affiliates are the sole brokers for ALL food and beverage served on campus. No off-campus food is permitted at events. 

  • UVU Dining services will allow you to mix services from catering and other on-campus vendors at your event, but you will need to communicate that information when you place your catering order.
  • Events with a guest count of 100 and under do not need formal approval from Dining Services to use on-campus vendors. Off-campus vendors are not permitted.
  • Events with a guest count of 101 and above will need to coordinate their event through Catering Services, 801-863-6940, catering@uvu.edu
  • Unauthorized food or beverages brought to campus events will be subject to a fine of $100.00 or $2.00 per person, whichever amount is greater, and future bookings may be cancelled or declined. A policy violation letter could be sent to the department.

  • All printed prices are subject to change without notice. UVU Catering will honor all prices quoted at the time the event is confirmed.

Menu Selection/Dietary Restrictions

Please remember to submit your menu selections a minimum of 7-10 days before your event (the earlier the better). Selecting only one menu item for your entire group will  help us serve your guests considerably quicker (for plated and served events, it is vital to select ONE entree). We can accommodate a few dietary restrictions, including most allergies, vegetarian, vegan, gluten-free, religious, and cultural. Food is made from a facility that also processes gluten, sugar, dairy, pork, and meat. The facility is not Kosher, or Halal certified. Please choose the dietary need entrée from the menu. Placards indicating dietary restrictions are required from the Event Organizer for plated and served events. Only the confirmed number of entrées will be prepared, additional entrées cannot be added at the event. Due to the Board of Health restrictions and department policy, NO outside food or beverages are permitted and no food will be allowed to be taken home; likewise. No takeout containers are available.

Final Count

It is very important that you notify the catering office of the exact number of guests one week before your event, excluding weekends and campus closure holidays. Changes, additions, or orders placed less than 3 business days in advance will be subject to a $25.00 additional service charge, and are subject to food choice and service availability. Please note you will be charged for the number of guests specified, even if the actual amount is lower. In the event additional guests arrive, they will not be accommodated--please ensure accurate guest counts. 

Deposit/Payment

All our off-campus guests (those not using a campus billing index-code), will need to provide an accurate billing address and email. Tax exempt organizations will need to provide the certificate exemption form when placing the order. Private parties will be billed prior to the scheduled event. Full payment is due 30 days after the billing has been received unless billing arrangements have been made. Please note, the prices quoted are subject to current Utah County, Orem City, & Utah State Food Sales Tax. Information on making a payment by phone or in person are listed on the invoice.

Taking Food Off Premises/Food Safety

Unless specifically ordered and contracted as pick-up items, no food or related products may be removed from the service area, except by authorized representatives of University Catering. University Catering cannot provide containers for packaging leftover food--which is prohibited.

Linen Rentals

Conferences, award ceremonies and fairs may require additional linens--additional linens required are $2.50 per linen.

Cancelations

Orders placed less than 3 business days in advance will be subject to a $25.00 additional service charge. Events may be altered or canceled prior to 3 business days without any additional fees. If you cancel after the 3-day timeline you will be charged a $25.00 cancelation fee as well as any costs incurred for food purchases specific to your event that cannot be canceled or repurposed for another event.