Catering Policies

General PROCEDURES

  • UVU's Sorensen Student Center is a smoke-free facility. Alcoholic beverages are prohibited on all UVU premises.

  • Catering services are available anywhere on Utah Valley University's main campus.

  • West campus and the UVU Airport must order disposables and bottle drinks for their events. Plated and served service is not available.
  • UVU Dining Services & our on-campus affiliates are the sole brokers for all food and beverage served on campus. No off-campus food is permitted at events. 

  • UVU Dining services will allow you to mix services from catering and other on-campus vendors at your event, but you will need to communicate that information when you place your catering order.
  • Events with a guest count of 100 and under do not need formal approval from Dining Services to use on-campus vendors. Off-campus vendors are not permitted.
  • Events with a guest count of 101 and above will need to coordinate their event through Catering Services at catering@uvu.edu.
  • Unauthorized food or beverages brought to campus events will be subject to a fine of $100.00 or $2.00 per person, whichever amount is greater, and future bookings may be cancelled or declined. A policy violation letter could be sent to the department.

  • All printed prices are subject to change without notice. UVU Catering will honor all prices quoted at the time the event is confirmed.

 

UVU Policy 425 - 4.6.3 All food served at events must be approved and coordinated in advance through UVU Dining Services in adherence to their guidelines and Policy 221 Dining Services. The use of third-party food service vendors at events is not permitted unless otherwise exempted by Dining Services guidelines and approved by the Food Services Director.

Groups of 101+ guests must request food for their event through Catering Services. Groups with less than 100 guests are welcome to obtain food from any on-campus restaurant without written permission from Dining Services. 

Menu Selection/Dietary Restrictions

Please remember to submit your menu selections a minimum of 7-10 days before your event (the earlier the better). Selecting only one menu item for your entire group will  help us serve your guests considerably quicker (for plated and served events, it is vital to select ONE entree). From the catering menu we can accommodate a few dietary restrictions, including most allergies, vegetarian, vegan, gluten-free, religious, and cultural. Food is prepared in a facility that also processes gluten, sugar, dairy, pork, and meat. The facility is not Kosher, or Halal; information is noted on the menu. Placards indicating dietary restrictions are required from the Event Organizer for plated and served events. Only the confirmed number of entrées will be prepared, additional entrées cannot be added at the event. Due to Board of Health restrictions and department procedures, NO outside food or beverages are permitted, and no food will be allowed to be taken home. No takeout containers are permitted or provided.

Final Count

It is very important that you notify the catering office of the exact number of guests one week before your event, excluding weekends and campus closure holidays. Changes, additions, or orders placed less than 3 business days in advance will be subject to a $25.00 additional service charge, and are subject to food choice and service availability. Please note you will be charged for the number of guests specified, even if the actual amount is lower. In the event additional guests arrive, they will not be accommodated--please ensure accurate guest counts. 

Deposit/Payment

All our off-campus guests (those not using a campus billing index-code), will need to provide an accurate billing address and email. Tax exempt organizations will need to provide the tax exemption certificate form when placing the order. Private parties will be billed prior to the scheduled event. Full payment is due 30 days after the billing has been received unless billing arrangements have been made. Please note, the prices quoted are subject to current Utah County, Orem City, & Utah State Food Sales Tax. Information on making a payment by phone or in person are listed on the invoice.

Taking Food Off Premises/Food Safety

Unless specifically ordered and contracted as disposables or pick-up items, no food or related products may be removed from the service area, except by authorized representatives of Catering Services. Due to Board of Health restrictions and department procedures, NO outside food or beverages are permitted, and no food will be allowed to be taken home. No takeout containers are permitted or provided.

Linen Rentals

Events may require additional linens, they are $2.50 per linen.

Cancelations

Events may be altered or canceled prior to 3 business days without any additional fees. If you cancel after the 3-day timeline you will be charged a $25.00 cancelation fee as well as any costs incurred. Orders placed less than 3 business days in advance will be subject to a $25.00 additional service charge.