MISSION STATEMENT

We provide billing, collection and Perkins Loan management services to UVU customer's and constituents while complying with university, state and federal policies and regulations. The University's Collections Department approaches debt recovery from a customer service and counseling perspective to help students avoid serious financial hardship. The collection staff does this by offering repayment options while maintaining a focus on debt recovery of university assets.

 

LIVE CHAT WITH COLLECTIONS

MAKE A PAYMENT 

If logging into Ellucian for the first time your Username is your UVU ID. Your initial password is your UVU ID with a $ at the end.

Please reach out to us if you experience difficulties when making your payment.

Picture of Coins and Money

Previous Term Tuition

PAYMENT OPTIONS:

  •  Ellucian payment portal
  •  Phone
  •  By mail
  •  In person

Our office hours are Monday - Friday 8am to 5pm. 

Live chat - available 8am to 5pm

Email: collect@uvu.edu

MAKE A PAYMENT

FERPA

The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education. Even if you’re paying the tuition, parents, guardians, or spouses can’t see your student’s grades unless they grant you permission OR you are able to establish to the satisfaction of the university that you are providing one-half or more of your student's support. For more information about this process, please contact the Registrar's office at 801-863-8493.

Learn more at FERPA's site

SIRA

Instructions to complete the Student Release of Information online:

  1. Student logs in to my.uvu.edu, selects the STUDENT tab, then the “My Academics” page to find link (bottom right of page).
  2. Student assigns a password to those who are given access (make sure you know the password!).
  3. Verification of password will be required for telephone conversations.
  4. Photo proof of identification required for in-person requests for information.

 

Log into MyUVU for SIRA info

Outside Collection Agency

If your account has been placed with an outside collection agency please contact them for questions regarding repayment of your UVU balance.

Coast Professional Inc. 1-888-815-2843

ConServe Accounts Receivable Management 1-800-724-4439

Todd, Bremer & Lawson Inc. 1-800-849-6669

Williams and Fudge 1-800-849-9791

Bonneville Collections 1-800-660-6130

Reliant Capital Solutions 1-866-837-5096

Financial Wellness

Stressed about your finances? We can help. And it's free!

Contact the UVU Money Management Resource Center

801-863-5388

Learn more about financial wellness

Info on Holds

If you have a financial hold on your account and you pay your balance in full--your hold will be removed in 1-2 business days if you pay with a debit or credit card. If you pay by check your hold will be removed 7-10 business days after we receive the payment.

All delinquent balances must be paid in full before registration can occur.

                  Call 801-863-8611 if you have ?'s