Tuition and fees that remain unpaid at the end of the semester are transferred to the UVU Collections Department.
Information regarding repayment options, how to read your invoice and the answers to commonly asked questions can be found below.

I'm in Collections. What now?

The Collections Department will create an account for you on their software system. This system is separate from the Banner student system. You will begin to receive invoices with an installment amount (minimum monthly payment) set up for you. Interest begins to accrue 30 days after your account is activated in Collections. The interest rate is 18% annually, 1.5% monthly. Refer to the Student Financial Responsibility agreement--SFRA, that you signed when you enrolled for more information. 

Will this affect my credit?

If you make regular monthly payments this debt will not be reported on your credit. Severely delinquent accounts are sent to outside collection agencies. Once placed with an agency it may be reported to the credit bureaus at that time. Your credit rating can affect many areas of your life including housing, transportation and employment, just to name a few. Establishing and maintaining a good credit score can have a dramatic impact on your quality of life.

How can I pay off my UVU debt?

 You may pay using the following options:

  • Online in our Ellucian portal.
  • By phone - 801-863-8611
  • In person at the Cashier office.
  • By mail using the return envelope provided with your monthly invoice.

Bill Pay through your bank. Contact your bank and provide the following when you sign up--Payee--Utah Valley University, Account Number--UVU Student ID, Address--Utah Valley University 800 W University Parkway MS 109 Orem, UT 84058

Please Make Note of the Following Important Information

The Collections Department is tasked with collecting on the debt on behalf of the University. They cannot forgive your debt. The Collections Department will work with students to determine affordable options to help navigate repayment. It is very important that you keep in touch with us. We are here to help in every way possible. Monthly payments, referred to as "Installments" are set up for you when accounts are created on our system. The minimum installment amount is $200 , please contact us if you would like to lower that installment. Interest is set at the standard institutional rate of 18% annually.

We recommend paying your account in full as soon as possible. Credit cards or personal loans from a bank or family members might be a good option as you may be able to find a lower interest rate. Making payments every month consistently is very important to reduce the amount of interest accrual and to avoid further collection efforts such as state tax garnishment and 3rd party collection placment which can add additional fees.

To contest the charges/tuition you may pursue a petition with the Registrar's Office.   The Registrar's Office is solely responsible for the approval or denial of petitions.  If your balance has been placed with the UVU Collections office at the time you petition, you will be responsible for any collection fees not covered by your petition.

Need help reading your invoice? Click Here--

Sample Invoice

Additional Information

Outstanding balances are transferred to the UVU Collections office at the end of the term. You will see on your student dashboard the status of your account has been updated in red. This means your account has been "Transferred to Collections" and is being managed by the University's Collections Department.  By clicking on the "pay now" link you will be taken into our Collections Ellucian portal.  If you have trouble making your payment here, please contact us. 



Address Update

To update your address please click on the link below or log into your MYUVU account and update it under your student settings.

Update Your Address

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