Overview

The University requires that all tuition and fees must be paid within the semester for which they incurred. If accounts are not paid in full they are referred to the Collections Office and will begin to accrue interest of 1.5% a month, 18% per year. If your account is referred to an outside collection agency, this will result in additional collection costs.

Holds on your Records/Registration

You will have a hold placed on your records if you owe the University an outstanding debt. This hold will prohibit registration, obtaining transcripts and diplomas. The debt must be paid in full in order for the hold to be removed.

If you pay by debit or credit card your financial holds will be removed in 1-2 business days. If you pay by online or paper check your hold will be removed in 7-10 business days.

Payment Options

Please see the Bursar's Office for further instruction.

Petitions

Students who had extenuating circumstances or a medical emergency that prohibited attendance at school during the semester they enrolled may petition for exceptions to the refund policy through the Office of the Registrar.

PLEASE NOTE: Submission of a petition does not guarantee approval. The collections process will continue during the petition process and it is the student's responsibility to follow up on the status of the petition and notify the Collections Office when they have received notification on a decision from the Registrar's Office.

 

Petitions

Questions

Please contact the Collections Office at 801.863.8611 immediately with any questions you have regarding a balance that is owing to the University.

Collection Agencies

If your account has been placed with an outside collection agency please contact them for questions regarding repayment of your UVU balance.

Coast Professional Inc. 1-888-815-2843

ConServe Accounts Receivable Management 1-800-724-4439

Todd, Bremer & Lawson Inc. 1-800-849-6669

Williams and Fudge 1-800-849-9791

Bonneville Collections 1-801-621-7880

Reliant Capital Solutions 1-866-837-5096