The University requires that all tuition and fees must be paid within the semester for which they incurred.

If accounts are not paid in full they are referred to the Collections Office and will begin to accrue interest daily at a rate of 18% annually.

If your account is referred to an outside collection agency, this will result in additional collection costs.

Holds on your Records/Registration

You will have a hold placed on your records if you owe the University an outstanding debt. This hold will prohibit registration, obtaining transcripts and diplomas. The debt must be paid in full in order for the hold to be removed.

If you pay by debit or credit card your financial holds will be removed in 1-2 business days. If you pay by online or paper check your hold will be removed in 7-10 business days.

Payment Options

Payments can be made online in the Collections Ellucian portal FOUND HERE. 

You can pay in person at the UVU Cashiers office  with cash, check, money order or pin based debit card.

Pay by phone by calling the UVU Collections office at 801-863-8611.

Please mail any payments to:

800 W University Parkway MS-109

Orem, UT 84058



Students who had extenuating circumstances or a medical emergency that prohibited attendance at school during the semester they enrolled may petition for exceptions to the refund policy through the Office of the Registrar.

PLEASE NOTE: Submission of a petition does not guarantee approval. The collections process will continue during the petition process and it is the student's responsibility to follow up on the status of the petition and notify the Collections Office when they have received notification on a decision from the Registrar's Office.



Concurrent Enrollment

Concurrent Enrollment balances placed with the UVU Collections office are assessed a one time $5.00 collections fee.

Balances that are delinquent more than 90 days are subject to state tax garnishment (A $15 garnishment fee is assessed by the state).

To make your payment please log into your MYUVU and click on the red "pay now" option, which takes you to our Ellucian payment portal. 

We also accept payment by phone if paying with a credit card. 

For questions regarding this balance please call us at 801-863-8611, or visit the Concurrent Enrollment office here.

Collection Agencies

If your account has been placed with an outside collection agency please contact them for questions regarding repayment of your UVU balance.

Coast Professional Inc. 1-888-815-2843

ConServe Accounts Receivable Management 1-800-724-4439

Todd, Bremer & Lawson Inc. 1-800-849-6669

Williams and Fudge 1-800-849-9791

Reliant Capital Solutions 1-866-837-5096

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